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Sheraton Buenos Aires Hotel & Convention Center

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1,815 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Buenos Aires Hotel & Convention Center
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Showing 667: English reviews
Sao Paulo, SP
Reviewed 29 June 2013 via mobile

Great location, very good hotel in all aspects. Clean, nice staff, great food. Very near to malls and close to puerto madero. Great view from room. Would definately recommend! Would stay there in my next trip to buenos aires

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Helpful?
Thank VivianVivacqua
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.

Singapore, Singapore
Reviewed 23 June 2013

The positives - - Very nice location - Retiro is at the heart of the city - View of the River plate if your room faces the back - Very nice facilities - great gym, nice tennis courts, and I heard nice things about the indoor pool (the outdoor pool is closed during winter) - Food wasn't great but since...

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Helpful?
Thank rrohan189
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon.

New York City, New York
Reviewed 23 June 2013

It was the first time I visit the hotel for a business trip, the overall service was unrelenting, from room service and from the breakfast on 22 floor. I want to highlight the attention of aylen, one of the waitresses, always with a smile and well-disposed! . This hotel deserves 6 stars, definitely I will come back

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Helpful?
1Thank william s
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We are very proud to know that you have enjoyed an excellent stay with us. You are welcome to come again to Sheraton Buenos Aires.

São Paulo, Brasil
Reviewed 18 June 2013

When coming to Buenos Aires in January, you do have to note the city is hot as hell during the summer months. If you want to wander around the city, you must now the heat will make your life more difficult. Sheraton is my top pick for summer months due to their outdoor swimming pool, great for staying until midday...

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Helpful?
Thank Zembruski
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We were delighted to hear that you had a wonderful stay with us at Sheraton. It was nice to hear that you have enjoyed all our facilities. Thank you so much for staying with us and we hope to see you in a near future.

Reviewed 9 June 2013 via mobile

This was my third time staying here. I used to prefer the Marriott but it is not as convenient to the Puerto Madero restaurants as the Sheraton. Club level rooms are comfortable and clean. I had a great view of the port with tall ships and ferry traffic. The hotel ha a very active lounge in the lobby.

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Helpful?
Thank Djellers
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. Thanks for the loyalty to our brand. We hope to have you with us again.

New York City, New York
Reviewed 5 June 2013

I am a frequent traveller and the staff at this hotel is the rudest I have ever encountered on a trip. I just wanted to warn others of our terrible experience that we had - the staff practically made being rude an art form. We have status with Sheraton and were on club level floor. And even so - when...

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2Thank Megan C
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Guest, First off all, I would like to apologize for the bad experienced you had at Sheraton Buenos Aires. We failed to provide you with a proper solution to the matters and we are very sorry about this. Rest assured you that we are going to take measures in order not to be repeated again. It has been a...

Boulder, Colorado
Reviewed 3 June 2013

The location isn't great. It is 20-25 pesos cab ride away from the nearest tourist spot- the recoleta cemetery. Nothing else seemed walkable except the San Martin Plaza (which really has nothing!). Also the traffic around the hotel was unbelievable. The concierge in this hotel is terrible. One guy broke my suitcase handle (which impacted the rest of my flights...

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Helpful?
Thank A J
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

First of all I would like to thank you for choosing our hotel for your last stay in Buenos Aires, also we would like to take this opportunity to thank you for taking part of your valuable time in letting us know your comments about the service issues you met during your last stay at the Sheraton Buenos Aires Hotel...

Reviewed 2 June 2013

This is a standard Sheraton: very good service, comfortable bed, nice breakfast (especially if you can get it for free). The location is very central with the Buquebus ferry terminal within 15 mins walk. The only down side was the surprisingly poor sound insulation. On the 23rd floor all the traffic noise from below was very audible.

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Helpful?
Thank JAM2012
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon.

Montgomery, Texas
Reviewed 28 May 2013

This hotel is in a convenient location with the waterfront a short distance, lots of shops, restaurants within a few blocks and the train station across the street. The rooms are well appointed and comfortable. I had no problems with this hotel at all. If you're comparing it to the Hilton, then the Hilton is a better hotel. The Sheraton...

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Thank txsoccerref
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We were delighted to hear that you had a wonderful stay with us at Sheraton. It was nice to hear that you have enjoyed all our facilities. Thank you so much for staying with us and we hope to see you in a near future.

Daytona Beach, FL
Reviewed 27 May 2013

Sorry Sheraton! The hotel is perfectly situated in Buenos Aries but it is very hectic and crowded. Compared to the Hilton Hotel, Buenos Aries, it is a far second. I stayed at the concierge level at both hotels and the Hilton's Lounge is far superior to the much smaller Sheraton Lounge. The Hilton has great views of the Pink Palace...

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Helpful?
Thank kayshenry
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for your feedback! We really appreciate you have shared your experience with us.

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Buenos Aires Hotel & Convention Center

Address: Calle San Martin 1225 1275, Buenos Aires C1104AKC, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: RM625 - RM1,493 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Buenos Aires Hotel & Convention Center 4.5*
Number of rooms: 742
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Also Known As:
Sheraton Buenos Aires Hotel And Convention Center
Sheraton Buenos Aires Hotel Buenos Aires
Buenos Aires Sheraton
Hotel Style:
#32 Spa Hotel in Buenos Aires
#63 Family Hotel in Buenos Aires
#73 Luxury Hotel in Buenos Aires
#94 Romantic Hotel in Buenos Aires
#95 Business Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buenos Aires Hotel & Convention Center staff and other travellers.
11 questions
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Denver, Colorado
over a year ago
over a year ago
Sparks, Nevada

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Questions? Get answers from Sheraton Buenos Aires Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a gorgeous room, slept peacefully. didn't notice outside. Spent litlle time in room!”
 of 5 bubbles Tracey528, 19 Mar 2017 | Read review
“We enjoyed the view of the park - higher floors may have better views of the water as well.”
 of 5 bubbles 451jeanned, 2 Feb 2017 | Read review
“Excellent access to elevators - room had beautiful view”
 of 5 bubbles marilynkamburis, 29 Jan 2017 | Read review
“Upper floors are quiet. Ask view to La Plata”
 of 5 bubbles danielapV7933LK, 28 Jan 2017 | Read review
“Ask them...I prefer my view to the River!”
 of 5 bubbles Y3350LYjosem, 3 Jan 2017 | Read review
5 of 5