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Sheraton Mendoza Hotel

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#13 of 83 Hotels in Mendoza
Certificate of Excellence
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Sheraton Mendoza Hotel
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1,157 Reviews from our TripAdvisor Community

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Showing 237: English reviews
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Argentina
Reviewed 4 days ago NEWvia mobile

It's a nice and big hotel but ... The only swimming pool you have is indoor... Restaurant in 17th floor is nice and have a beautiful terrace but the food is not good yet expensive Rooms have the bathroom separated by a glass wall which is unconfortable and inconvenient...

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Helpful?
Thank 936Maria
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Maria, thank you very much for sharing with us your precious comments. They mean a lot to us. We will wait for you to visit us again in order we can bring the opportunity of tasting the new menu at Restaurant Mirador at 17th floor as well as another good renovation amenities. Nice regards, Ana Rodriguez Armisén, Vip & Club...

Isla Mujeres Mexico
Reviewed 4 days ago NEW

What a difference a day makes. Tuesday night - Wednesday morning we stayed in a ' Disaster' of a hotel in Mendoza Argentina. We cancelled our remaining nights and moved to the Sheraton Mendoza. Fabulous hotel. Clean, well maintained, pleasant and helpful staff. WiFi that connects automatically using our room number as the postcode. The room is spacious and quiet....

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Helpful?
Thank IslaGringa
Anita A, Vip & Club Services Manager. at Sheraton Mendoza Hotel, responded to this review

Dear guest, we are thrilled to read your comments and we are really thank full knowing that every detail in our hotel during your stay was delightful! Since today we will wait for you every ocassion that brings you to visit Mendoza again. Sincerely, Ana Rodríguez Armisén, Vip & Club Services Manager.

New Westminster, Canada
Reviewed 1 week ago NEWvia mobile

Deciding to stay here may depend on your location priorities: from 2 stays in Mendoza we found that hotels just west of the Plaza Indepencia are close to the cluster of the best parilla restaurants along Av Sarmiento near 25 de Mayo and also "restaurant row" along Belegrano, with those east (Sheraton) being close to the pedestrian east side of...

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Helpful?
Thank PermanentWknd
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest, thank you very much for your details and for sharing your comments with us. We hope we can welcome you again in a near future. Nice regards, Ana Rodríguez Armisén, Vip & Club Services Manager.

Gilbert, Arizona
Reviewed 2 weeks ago via mobile

I had the opportunity to visit Mendoza and its beautiful. I stayed at the Sheraton because there is no Marriott. But now that they are merging it was a good choice. Very nice hotel. Maybe 4-5 years old. Beautiful lobby. There is a Club but to be honest its not what is expected. The club had no coffee and when...

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Helpful?
Thank Bern D
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Bern, really nice words coming from you about your recent stay in our hotel. It is important for us to read that we are a good choice in Mendoza city. I hope that any time it is in your plans to have a snapshot of Mendoza treasures, we will definitely be your choice to every stay. Nice regards, Ana Rodríguez...

Reviewed 5 weeks ago

I am a SPG elite member. This hotel was so generous to upgrade my room to the club floor so I have club lounge access. The club lounge did not provide breakfast and you can eat a full breakfast in the restaurant in 17th floor just facing with club lounge. Don't miss the outdoor platform on the 17th floor which...

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Helpful?
Thank bachelor8
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: we are glad to receive your comments making highlights on our view from 17th floor and also about our Spa and swimming pool, we are thrilled to add you to our list of fans on several spots at our hotel. We will wait for you till you decide to visit us agsin in a near future. Nice regards,...

Marietta, Georgia
Reviewed 16 January 2017

What you would expect from a Sheraton but with a few maintenance problems. The staff is excellent, and since we have SPG status we had a room upgrade. The dinner recommendations were spot on. The room service was quick. We had always stayed a wine areas outside of town, but like this option because of the close by dinner options....

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Thank Chuck L
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Chuck, we were thrilled with your visit and we really appreciate it. It is fully proud the feeling when we read your comments highlinghting our staff all over the hotel. Any detail on maintenance they have been already reported. It is my personal wish to welcome you again in a near future planning to catch up on wines from Argentina...

Atlanta
Reviewed 13 January 2017

Stayed here for 4 nights, and was unimpressed with essentially every aspect of this hotel, save for the staff. The interior, lobby, restaurants, and bars are in serious need of renovations. Smells strongly of cigarettes when you first enter the lobby. The carpets and walls are pretty dingy. It was probably a very nice hotel in the 80's, but has...

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1Thank brianculler
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Brian, thank you for bringing this details to my concern. Sheraton Mendoza is going through a renovation path with modern spots at lobby level, at 17th level which I would like to invite to visit them during your next visit to the city of Sun and Great Wines. We also appreciate your words for our associates, I promise I am...

Reviewed 11 January 2017 via mobile

We went with my boyfriends' family on vacation for a few days, looking forward to rest and make use of the spa facilities. Since we entered we received a warm welcome and were rapidly attended and checked-in, and every single thing that we asked for was fastly resolved and with excelent disposition from the Staff. Loved the hotels' restaurant and...

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Helpful?
Thank PepaValenzuela
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Pepa, nice to hearing from you! We are thrilled to read your comments, understanding that the highlight of your stay with us was our staff! It is important to know that our training to bring a good service is clearly giving good results! You are so welcome to visit us again in a near future. Open arms on behalf of...

Switzerland
Reviewed 10 January 2017

This hotel was over my expectations! As we arrived we received a glass of wine while we did the checkin, the room was big with a fantastic view over Mendoza, the staff was very friendly and helpful. We loved the breakfast - fresh fruits, good coffee and great selection from eggs til smoothies! We would book again.

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Helpful?
Thank nina g
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Nina, nice to hearing from you! As you mentioned the glass of wine, we believe is the first step to discover the marvellous treasures of Mendoza! We are glad to know that our staff was part of your overall satisfaction. Please do not hesitate to contact me to coordinate your next booking. Nice regards, Ana Rodriguez Armisén, Vip &...

Reviewed 5 January 2017 via mobile

Definitely recommend this hotel. Because of overbooking, we were given one night stay at this amazing hotel. The service is outstanding. Food was delicious and view from floor 17 was incredible. Room was very comfortable.

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Thank Carolina P
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Carolina, great words you share with us! We are glad that even the overbooking (negative point in a trip) we could have the chance to make you one night stay a pleasant moment. I hope you visit Mendoza at any time, because we will wait for you to return in order you can stay more days with us and enjoy...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Mendoza City in the foothills of the Andes, the brand new 5-star Sheraton Mendoza Hotel is ideally located for exploring one of Argentina's most popular tourist destinations. Whether you're interested in quiet pursuits-like sampling the region's famous wines-or more adrenaline-fueled adventures such as skiing, hiking, and mountain climbing, you'll feel at home at the end of each day in our 180 comfortable and classic guest rooms. Each features a beautiful view of either the city or the mountains, plus all the comforts of home-including our Sweet Sleeper (SM) Bed. ... more   less 

Additional Information about Sheraton Mendoza Hotel

Address: Calle Primitivo de La Reta 989, Mendoza M5500AEI, Argentina
Region: Argentina > Cuyo > Province of Mendoza > Mendoza
Price Range: RM466 - RM968 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Mendoza Hotel 4.5*
Number of rooms: 180
Reservation Options:
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Hotel Style:
#3 Casino Hotel in Mendoza
#6 Luxury Hotel in Mendoza
#6 Spa Hotel in Mendoza
#11 Business Hotel in Mendoza
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Mendoza Hotel staff and other travellers.
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Guayama, Puerto Rico

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We tried to rate everything as Excellent but I am writing on a small device and could only activate the Very Good rating.”
 of 5 bubbles IslaGringa, 23 Feb 2017 | Read review
“Ask for a west-facing, high-floor room if you want a view of the Andes Mountains. The eastern side view is completely boring.”
 of 5 bubbles brianculler, 12 Jan 2017 | Read review
“request Andes facing view, do not spend all nights in Mendoza; book a few nights at one of the vineyards in the area”
 of 5 bubbles ColoradoTravelguy, 27 Nov 2016 | Read review
“Go for a Club Room”
 of 5 bubbles edwardLC, 21 Oct 2016 | Read review
“Andes view is best, watch the sun set there.”
 of 5 bubbles mikel12323, 18 Oct 2016 | Read review
5 of 5