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Sheraton Iguazu Resort & Spa

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Sheraton Iguazu Resort & Spa
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2,891 Reviews from our TripAdvisor Community

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Showing 1,925: English reviews
London, United Kingdom
Reviewed 14 November 2013 via mobile

Food, rooms and service a bit "Soviet" for my liking. Location in the park and proximity to the Argentinian airport make it a good stopping point if you plan onward travel within Argentina. Also you can get closer to the falls on the Argentine side, but you don't get out of hours access as with the Das Cataratas.

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Thank worldtravellerplu
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for your comments!! We apologize if something during your stay was not to your liking. We hope you can give us the opportunity to host you again. Sincerely, Cristian.

Brisbane, Australia
Reviewed 13 November 2013

Excellent spot to visit the falls. Hotel was comfortable, clean, service was good and rooms had everything you could need. Breakfast was a good selection in a very pleasant restaurant. We also ate here on the evening. Could possibly do with updating, but everything was in good condition. Try and upgrade to a falls view as the delight of getting...

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1Thank CarolW_11
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for this nice review. We are pleased to know that you really enjoyed your trip to the land of the falls. We are looking forward to being of services to you again in the next future. Sincerely, Cristian.

York, United Kingdom
Reviewed 10 November 2013

We stayed on points - hence the 4 stars. If we had paid for the room I would have been sorely disappointed as it is soooo expensive and not the type of hotel I would normally choose. Restaurants looked really uninviting, very institutional looking. Breakfast was fine but the breakfast staff always appeared to be very unhappy - for dinner...

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1Thank Walkertravel50
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for your comments!! It is great to know that you could enjoy our location!! I woul like to apologize for the inconveniences you had to encounter during your stay. Remember that you can always get some great promotions on our web site. We look forward to host you again. Sincerely, Cristian.

Switzerland
Reviewed 10 November 2013

Expensive, but worth it just for the location (in the park) and direct view onto the Falls. Reasonably sized rooms, comfortable with balcony. Breakfast and dinner quite good for a "captive client" hotel. Friendly service and Antonio (independent concierge/agent "Ecologia") is extremely helpful and efficient - book cars/ tours/ activities through him. WiFi connection is too slow at this price.

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1Thank cranny
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for your reviews and constructive comments!! We are glad to know that you enjoyed our location and services. Remember that you can always get great promotions on our web site. We look forward to see you again. Best regards, Cristian.

Jersey
Reviewed 6 November 2013

If you are visiting Iguassu this is a must. Superb views of the falls and excellent access. Ate in the bar area and food was good. Also took the opportunity to come back for a swim when we got too hot with all the walking. Room was very comfortable. Falls are truly amazing and the fantastic location of this hotel...

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1Thank Jerseybean07
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

We are pleased to know that you enjoyed your stay at the hotel. We hope to see you again in the near future so you can relive this relaxing experience in this magical place. Best regards, Cristian.

London
Reviewed 5 November 2013

If you want a 5 star hotel then don't stay here, if you want to see the falls and wildlife with nobody else and avoid queues and have spare cash for the premium stay here. We saw the centrepiece attraction of the falls alone at 8am. On the way back 100 people raced past us to get the same experience...that...

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1Thank Uuug
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for your review!! We are glad to know that you enjoyed our location and views. Please, accept our apologies if somehting during your stay was not to your liking. We look forward to see you again son. Best regards, Cristian.

Colchester, United Kingdom
Reviewed 1 November 2013

The location of this hotel is brilliant with great views of the Falls. Public rooms are spacious but lack any character. Bedrooms are tired, particularly bathrooms. The hotel needs to be refurbished. Staff are good and the food is excellent. Overall, an expensive hotel given the state of bedrooms.

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1Thank 590David
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you for your review about your stay with us!! We takes very seriously all feedback from our guest, as this helps us to improve our services every day. We are glad to know that you enjoyed our location and great views. We hope to welcome you again soon Sincerely, Cristian.

Dallas, Texas
Reviewed 1 November 2013

I must admit, after reading the reviews for this hotel, I seriously considered changing my reservation. I am so glad that I did not do this, and stayed at the Sheraton. There are lots of positives and negatives about this hotel. I guess it depends on you, the individual guest, which things are the most important to you. First, lets...

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1Thank reichen10
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for your comments!! We are pleased to know that you enjoyed your stay with us. Your comments motivate us to work every day filled with pride. As you said, we are constantly doing maintenance work in order to improve our facilities. At this time we are painting the entire hotel. We look forward to welcoming you...

Sacramento, CA
Reviewed 30 October 2013

I stayed at the Sheraton Iguazu Hotel and Spa in Iguazu Falls, Argentina. While the hotel is the only one in the actual National Park and closest in proximity to the actual Falls area, there are other options but none that were close to the park. My experience at this hotel and it's customer service were atrocious. Upon checking in...

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3Thank TravelerBob0809
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you for your review!! I would like to apologize for the inconveniences you `ve experienced at the check in time, I can assure that those things are not representatives of our services and culture standards. Our guest`s satisfaction is our top priority. We truly appreciate your constructive comments. We look forward to see you son in Iguazu. Sincerely, Cristian.

New York
Reviewed 27 October 2013

Sheraton is the only hotel within Iguazu Park which makes it entirely worth it to stay here. You can see the falls from the hotel which is pretty amazing. The daily breakfast is pretty large and diverse. The lodging and feel of the hotel in general (as other reviewers have said) does feel a little dated. Would almost be nicer...

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Helpful?
Thank Issamelissa
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for taking the time to give us your opinión related to your stay. Your comments are very helpfull to improve our services. It`s really nice to know that you enjoy your vacation in Iguazu. We hope to see you son. Cordially, Cristian.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Iguazu Resort & Spa

Address: Parque Nacional Iguazu, Iguazu National Park 3370, Argentina
Region: Argentina > Litoral > Province of Misiones > Iguazu National Park
Price Range: RM1,408 - RM2,321 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Iguazu Resort & Spa 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Sheraton Iguazu Resort And Spa
Sheraton Iguazu Hotel Iguazu National Park
Sheraton Iguazu National Park
Iguazu National Park Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Iguazu Resort & Spa staff and other travellers.
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Questions? Get answers from Sheraton Iguazu Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“one with a view”
 of 5 bubbles sandra523, 22 Mar 2017 | Read review
“Make sure to book a room with a view of the Falls”
 of 5 bubbles 675harrietl, 16 Mar 2017 | Read review
“Redeem Spg rewards for better value. Check-in begins at noon and check-out time is 10am.”
 of 5 bubbles yuyatex, 14 Mar 2017 | Read review
“Jungle views are fine to save $$”
 of 5 bubbles AlbertB967, 13 Mar 2017 | Read review
“You need a 'falls view' room otherwise its very ordinary.”
 of 5 bubbles tim0mara, 12 Mar 2017 | Read review
5 of 5