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Best Western Legacy Inn & Suites

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395 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Prescott Valley, AZ, United States
Reviewed 26 August 2016

I would recommend this Best Western hotel to any travelers staying in Mesa, Az or in the immediate area. The staff is great, the location is right off the 202 freeway. There is close access to restaurants, gas stations, and of course to Gateway Airport.

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Helpful?
Thank Rena S
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Rena, Thank you for your kind words!! I will pass on your kind words to the staff and we hope to see you soon! Kristina Haney Sales Manager

Colorado Springs, Colorado
Reviewed 26 August 2016

I was disappointed that in a ten day stay they missed room service twice. Additionally, the AC unit was acting weird and kept the room around 76-78 degrees instead of 70 degrees, which for Phoenix, AZ is important to me. I also think that I head a rodent in the AC unit, but I didn't want to confirm that personally.

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Helpful?
Thank Dana A
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Dana, Thank you for taking the time to review our property. If you wouldn't mind, could you please reach out to our General Manager, Stacie, and discuss in detail the issues you encountered. She can be reached at stacie@bestwesternlegacyinn.com Kristina Haney Sales Manager

Crawfordsville, Iowa, Usa
Reviewed 25 August 2016

We enjoyed our stay. Kids liked the pool, rooms were clean, beds good. San tan malls a short drive away. Target, sweet tomatoes & a kids resale shop very close. We will be back ! Allegiant.com comped 1 night due to a flight cancellation & hotel credited us with no problem.

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Helpful?
Thank Ceanne A
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you for your kind words! We love our location and how convenient it is to attractions for all ages. I'm sorry to hear that your flight was cancelled, but glad you had a great place to rest your head. See you soon! Kristina Haney Sales Manager

Tucson, Arizona
Reviewed 25 August 2016

From arrival to departure there were no problems lots of smiles and employees who genuinely cared about my comfort and satisfaction. The room was clean and the maid was happy to accommodate my special requests the breakfast was exquisite.

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Helpful?
Thank mtrinko
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you so much for you kind words! I will pass on your comments to the staff and let them know how they impacted your stay. Hope to see you soon! Kristina Haney Sales Manager

Mesa, Arizona
Reviewed 25 August 2016

Fridge was not clean. No TV remote. Bathroom frame broken and sticking out. Candy wrappers were in closet not picked up. Room was not cleaned at all one day. Called maid to clean, and she promised extra towels for our inconvenience. When we came back after she cleaned room, she never left any towels at all. Hallways were not vacuumed...

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Helpful?
1Thank elaine602014
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Elaine, I am so very sorry about your experience with us. I will pass on your comments to the housekeeping staff and ensure they use this as a teaching experience. Additionally, please contact our General Manager Stacie directly at stacie@bestwesternlegacyinn.com. If you are ever in the area again, I would love it if you gave us another chance to prove...

Saint Louis, Missouri
Reviewed 24 August 2016

I recently went to Phoenix for a concert and found the Best Western. I was pleasantly surprised at how good the hotel was based on other Best Westerns I have stayed at. The rooms were classice "Southwestern" decor but very clean well maintained and comfortable. The bathrooms were were spacious and clean as well. The pool was a welcome amenity...

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Helpful?
Thank MikeG_82272
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you for your reviews and kind words! I will pass on your comments about the lighting to management and see if it is something you can look at fixing before you stay with us again! See you back soon! Kristina Haney Sales Manager

Chubbuck, Idaho
Reviewed 23 August 2016

One of the best motels ever. Awesome service. I was meeting my bone marrow donor for the fgirst time and wanted a private place other than the lobby. They got us a conference room and provided ice water and cups. This was a special occasion made even greater by you guys. W4 stay there everything we come to your area....

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1Thank moonster1
Tucson, Arizona
Reviewed 20 August 2016

We thoroughly enjoyed out short stay at this hotel. We parked our car there for the week that we were away. When we arrived, there were freshly baked cookies at the check in desk which we really enjoyed after a two hour drive. The parking area was near trees which offered some shade from the hot Arizona sun. Our room...

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Helpful?
1Thank MarciaTucson_Arizona
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you for your kind review! We love the Park and Fly option since we are so close to the airport! I will pass on your kind words about the staff and hope to see you back soon! Kristina Haney Sales Manager

St. George, Utah
Reviewed 20 August 2016

Nice but not perfect Motel. Clean and presentable with a reasonable price. After seven days the breakfast became very boring and average. Bed was comfortable but the air conditioner was noisy. All of the staff were very helpful and personable.

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Helpful?
Thank Susan H
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Susan, Thank you for your kind review. We apologize for the breakfast issue and hope that if you are in the Gilbert/Mesa area in the future that you will stay with us again! Kristina Haney Sales Manager

Long Grove, Iowa
Reviewed 20 August 2016

Love this hotel. Centrally located to everything a traveler needs. Staff was more than helpful. A great value for the type of room we had. Plenty of room to walk around in and the couch was a bonus. Breakfast was well prepared and always stocked. Coming to Arizona again in February for a week and will definitely stay here again.

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Helpful?
Thank Peggy G
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Peggy, Thank you for your kind words! We love our breakfast options and we look forward to seeing you here in February! Kristina Haney Sales Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
NEW!! Join us Sunday - Thursday, 5:30pm - 7:00pm for our evening social featuring FREE food and drinks for each paying guest! Located off of Loop 202 on the Mesa/Gilbert border in the East Valley of Arizona, just one mile from the Mesa Gateway Airport and the ASU Polytechnic Campus. The Best Western Legacy Inn & Suites is a three-story interior corridor hotel designed to meet the needs of business and leisure travelers. The hotel features a beer and wine bar and a free deluxe buffet breakfast. Additional property amenities include our business center, two meeting rooms, fitness room, guest laundry, gift shop, pool and hot tub. Nearby is the San Tan business and shopping area, several golf courses, downtown areas of Gilbert and Chandler and Gilbert Hospital. The Big League Dreams Sports Park is just one mile away. Our friendly staff is ready and waiting to help guests enjoy their stay with us. The guest rooms and amenities provided help ensure a most relaxing and comfortable visit. ... more   less 

Additional Information about Best Western Legacy Inn & Suites

Address: 4470 S Power Rd, Mesa, AZ 85212-3632
Region: United States > Arizona > Central Arizona > Mesa
Price Range: RM457 - RM736 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Legacy Inn & Suites 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Best Western Legacy Hotel Mesa
Best Western Legacy Inn And Suites
Hotel Style:
#4 Romantic Hotel in Mesa
#11 Family Hotel in Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Legacy Inn & Suites staff and other travellers.
8 questions
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Lyons, Oregon
over a year ago
Bozeman, Montana, United States
over a year ago
Morden, Manitoba, Canada
over a year ago

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Questions? Get answers from Best Western Legacy Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3 floors, all seemed pretty quiet. Elevators centrally located.”
 of 5 bubbles Dugfun1, 12 Oct 2016 | Read review
“very nice place to stay”
 of 5 bubbles MikeG_82272, 24 Aug 2016 | Read review
“Stay in a room opposite Power Road as that can be very noisy!”
 of 5 bubbles 761stephenr, 18 Aug 2016 | Read review
“If memory serves, there was a microwave and refrigerator in the room near the coffee maker. I remember thinking that was nice had we needed to stay longer.”
 of 5 bubbles amycB374YG, 19 Jul 2016 | Read review
“Pool view rooms have a lot of noise.”
 of 5 bubbles Annonnowhere, 3 Jun 2016 | Read review
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