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Best Western Legacy Inn & Suites

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412 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Tucson, Arizona
Reviewed 25 August 2016

From arrival to departure there were no problems lots of smiles and employees who genuinely cared about my comfort and satisfaction. The room was clean and the maid was happy to accommodate my special requests the breakfast was exquisite.

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Helpful?
Thank mtrinko
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you so much for you kind words! I will pass on your comments to the staff and let them know how they impacted your stay. Hope to see you soon! Kristina Haney Sales Manager

Mesa, Arizona
Reviewed 25 August 2016

Fridge was not clean. No TV remote. Bathroom frame broken and sticking out. Candy wrappers were in closet not picked up. Room was not cleaned at all one day. Called maid to clean, and she promised extra towels for our inconvenience. When we came back after she cleaned room, she never left any towels at all. Hallways were not vacuumed...

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1Thank elaine602014
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Elaine, I am so very sorry about your experience with us. I will pass on your comments to the housekeeping staff and ensure they use this as a teaching experience. Additionally, please contact our General Manager Stacie directly at stacie@bestwesternlegacyinn.com. If you are ever in the area again, I would love it if you gave us another chance to prove...

Saint Louis, Missouri
Reviewed 24 August 2016

I recently went to Phoenix for a concert and found the Best Western. I was pleasantly surprised at how good the hotel was based on other Best Westerns I have stayed at. The rooms were classice "Southwestern" decor but very clean well maintained and comfortable. The bathrooms were were spacious and clean as well. The pool was a welcome amenity...

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Thank MikeG_82272
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you for your reviews and kind words! I will pass on your comments about the lighting to management and see if it is something you can look at fixing before you stay with us again! See you back soon! Kristina Haney Sales Manager

Chubbuck, Idaho
Reviewed 23 August 2016

One of the best motels ever. Awesome service. I was meeting my bone marrow donor for the fgirst time and wanted a private place other than the lobby. They got us a conference room and provided ice water and cups. This was a special occasion made even greater by you guys. W4 stay there everything we come to your area....

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1Thank moonster1
Tucson, Arizona
Reviewed 20 August 2016

We thoroughly enjoyed out short stay at this hotel. We parked our car there for the week that we were away. When we arrived, there were freshly baked cookies at the check in desk which we really enjoyed after a two hour drive. The parking area was near trees which offered some shade from the hot Arizona sun. Our room...

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1Thank MarciaTucson_Arizona
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you for your kind review! We love the Park and Fly option since we are so close to the airport! I will pass on your kind words about the staff and hope to see you back soon! Kristina Haney Sales Manager

St. George, Utah
Reviewed 20 August 2016

Nice but not perfect Motel. Clean and presentable with a reasonable price. After seven days the breakfast became very boring and average. Bed was comfortable but the air conditioner was noisy. All of the staff were very helpful and personable.

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Thank Susan H
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Susan, Thank you for your kind review. We apologize for the breakfast issue and hope that if you are in the Gilbert/Mesa area in the future that you will stay with us again! Kristina Haney Sales Manager

Long Grove, Iowa
Reviewed 20 August 2016

Love this hotel. Centrally located to everything a traveler needs. Staff was more than helpful. A great value for the type of room we had. Plenty of room to walk around in and the couch was a bonus. Breakfast was well prepared and always stocked. Coming to Arizona again in February for a week and will definitely stay here again.

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Thank Peggy G
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Peggy, Thank you for your kind words! We love our breakfast options and we look forward to seeing you here in February! Kristina Haney Sales Manager

St. Michaelisdonn/Germany
Reviewed 19 August 2016

It was a central place to stay at Phoenix. You can go to all over the country to look for interesting things. Nice restaurants allover. And the weather ist almost warm - soo good. The rooms are comfortable and clean.Breakfast is very good. You can use w-lan. If you want, you can go to the pool.

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Thank dclaus_464316
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you for your review! We hope to see you back soon! Kristina Haney Sales Manager

Las Vegas, Nevada
Reviewed 19 August 2016

A lovely oasis of calm! Nice friendly staff, and very helpful! Food for breakfast was full of variety, and they earn extra points from the granddaughter-they had Cocoa Puffs! The housekeeping staff even made her an elephant towel!

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Thank me2pern
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Mmm. Cocoa Puffs! Definitely one of my favorite cereals even to this day! I'm glad you were able to experience our property and that our staff could make it a little extra special for your granddaughter! Hope to see you back soon! Kristina Haney Sales Manager

Oro Valley, Arizona
Reviewed 19 August 2016

My second visit to the Legacy and both times were great. The staff is great, rates are very good, hotel in great shape and close to Mesa Gateway Airport. In addition they offer a cold breakfast starting at 04:00 for those with early flights. Will stay again!

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1Thank tucnav2016
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you for staying with us a second time! We love our location and the early breakfast options for those catching a flight. Hope to see you soon! Kristina Haney Sales Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
NEW!! Join us Sunday - Thursday, 5:30pm - 7:00pm for our evening social featuring FREE food and drinks for each paying guest! Located off of Loop 202 on the Mesa/Gilbert border in the East Valley of Arizona, just one mile from the Mesa Gateway Airport and the ASU Polytechnic Campus. The Best Western Legacy Inn & Suites is a three-story interior corridor hotel designed to meet the needs of business and leisure travelers. The hotel features a beer and wine bar and a free deluxe buffet breakfast. Additional property amenities include our business center, two meeting rooms, fitness room, guest laundry, gift shop, pool and hot tub. Nearby is the San Tan business and shopping area, several golf courses, downtown areas of Gilbert and Chandler and Gilbert Hospital. The Big League Dreams Sports Park is just one mile away. Our friendly staff is ready and waiting to help guests enjoy their stay with us. The guest rooms and amenities provided help ensure a most relaxing and comfortable visit. ... more   less 

Additional Information about Best Western Legacy Inn & Suites

Address: 4470 S Power Rd, Mesa, AZ 85212-3632
Region: United States > Arizona > Central Arizona > Mesa
Price Range: RM662 - RM991 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Legacy Inn & Suites 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Best Western Legacy Hotel Mesa
Best Western Legacy Inn And Suites
Hotel Style:
#4 Romantic Hotel in Mesa
#11 Family Hotel in Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Legacy Inn & Suites staff and other travellers.
8 questions
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Lyons, Oregon
over a year ago
Bozeman, Montana, United States
over a year ago
Morden, Manitoba, Canada
over a year ago

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Questions? Get answers from Best Western Legacy Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on bottom floor at the back.”
 of 5 bubbles johannesa866, 14 Feb 2017 | Read review
“Room in back not near road.”
 of 5 bubbles stalco495, 13 Feb 2017 | Read review
“Make sure your not next to a dairy.”
 of 5 bubbles radbob, 2 Feb 2017 | Read review
“3 floors, all seemed pretty quiet. Elevators centrally located.”
 of 5 bubbles Dugfun1, 12 Oct 2016 | Read review
“very nice place to stay”
 of 5 bubbles MikeG_82272, 24 Aug 2016 | Read review
5 of 5