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Hilton Phoenix/ Mesa

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#6 of 57 Hotels in Mesa
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Phoenix\/ Mesa
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943 Reviews from our TripAdvisor Community

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Showing 925: English reviews
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Kansas City, United States
Reviewed 2 days ago NEW

Great stay with friendly staff. Stayed here for a conference and had great food. Room overlooked the golf course and got to spend some quality time relaxing after the conference by the pool. Room was quiet and dark and I slept without any trouble. The shuttle driver was very nice and willing to take you to a restaurant or store...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank O2010MXjoer
Tonganoxie, Kansas
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Went for a conference and the hotel staff were great, they were super friendly and helpful. Rooms were very nice and clean, beds were comfy, couldn't hear any outside noise. Lounge is nice and bartenders were fun. The food for the conference was good. I would stay here again.

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Helpful?
Thank Kathy C
About Hotel's Favourite Review
Management response:

Dear Kathy C, Thank you so much for your 5 out of 5 review! I am so glad you enjoyed our guest rooms and our public space. I hope that you will come back and visit us again soon!

Chicago, Illinois
Reviewed 3 days ago NEW

The service we received while staying was great, which is the most important part of any hotel, so they should be proud of that. However, beyond that, we had some issues that made for a mediocre visit. I stayed in room 624 and could hear traffic all night long.This probably wouldn't have been an issue on another side of the...

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Helpful?
Thank ODM84
Olney, Illinois
Reviewed 4 days ago NEW

We had business meetings in the area and needed 12 rooms. The amenities were great and the location was central for the East Valley. The Breakfast Buffet is great and the staff were very attentive. Overall a very good stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Daniel E
Rio Rico, Arizona
Reviewed 4 days ago NEW

Over all the stay was excellent employees are very friendly and service is the best in the business thanks for making the one day stay this good, in July I'm staying in Tucson hope the stay works the same

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank gregoriog188
Phoenix, Arizona
Reviewed 4 days ago NEW

I used the hotel for a football coaching clinic. During check in they had free M&M's. The hotel is clean and it is also near places to eat like In and out and other food establishments. This hotel does well for business trips.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 327jeremiahs
Whittier, California
Reviewed 6 days ago NEW

Very nice hotel and staff was very helpful as is the norm with nearly all Hilton brands. Only bump on this trip was my room heater was not working first night. I called them and asked if it could be corrected during the next morning/day as I had a very early wake up it was too late to get a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gatto M
Management response:

Dear Gatto M, Thank you for taking the time to review your recent stay at the Hilton Phoenix/Mesa. We are very sorry the heater in your room was not working the first night, but I'm very glad our team was able to fix the issue. We are continuously trying to improve the guest experience at our hotel. Come back soon!...

Louisville, Kentucky
Reviewed 1 week ago

Stayed here for an onsite conference this month. The hotel is within a half hour (with no traffic) from the airport. Rooms are spacious, comfortable, and modern. Plenty of electrical outlets in all the right places and reliable internet. There are few restaurants within walking distance, but plenty of available dining options if you have a car. This hotel is...

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Helpful?
Thank Gary P
Management response:

Dear Gary P, Thank you for taking the time to share your recent experience at the Hilton Phoenix/Mesa Hotel. We greatly appreciate the feedback and I am so glad to hear you had a great stay with us. Come back and visit us again soon! Kind Regards, General Manager

Mesa, Arizona
Reviewed 1 week ago

Poor value for room fees and service commitment. Bathroom toilet leaked and ran all night. Remodel finish work was poor and cracks in cabinets and tile. Poor lighting in entry way. Dusty areas and screeching noise like a fan belt during the night.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mikedZ7130WA
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

mikedZ7130WA, Thank you for selecting our Hotel for your stay in Mesa, Phoenix and for taking the time to provide this feedback on your time with us. I apologize for the issues you experienced and with noise from what I can guess was outside. We have started renovations with our phase 1 finished as of January. Our phase 2 and...

Michigan
Reviewed 2 weeks ago via mobile

We stayed here for a business conference. The conference facilities and meals provided were great. The outside, lobby areas and bar area were beautiful. However, we stayed on the 6th floor- the carpet all up and down the hallways was filthy, there was a hole in the drywall in the hallway, as well as a broken switchplate. Our room was...

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Helpful?
Thank frenchfiona
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

frenchfiona, Thank you for being with us and for the feedback on your stay at our Hotel. I deeply apologize for the appearance you encountered as we have started our phase 1 renovation(this included our guest rooms). Our phase 2 and phase 3 renovation starts in mid April which will replace our corridor carpets and our bathroom vanity's in the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Phoenix/ Mesa

Address: 1011 W Holmes Ave, Mesa, AZ 85210-4923
Region: United States > Arizona > Central Arizona > Mesa
Price Range: RM598 - RM1,526 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix/ Mesa 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Hilton Phoenix East / Mesa Hotel Mesa
Hilton Mesa
Hotel Style:
#3 Business Hotel in Mesa
#7 Family Hotel in Mesa
#8 Romantic Hotel in Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phoenix/ Mesa staff and other travellers.
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Questions? Get answers from Hilton Phoenix/ Mesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there is some lobby noise. Higher up and away from the center may reduce it. I did not find it a problem at all,”
 of 5 bubbles GaryP440, 14 Feb 2017 | Read review
“Good views from the 4th floor up.”
 of 5 bubbles 635derekg, 3 Feb 2017 | Read review
“As for a room AWAY from the freeway.”
 of 5 bubbles Sarakay53, 14 Jan 2017 | Read review
“west side to watch the sun set”
 of 5 bubbles 205rayg, 2 Jan 2017 | Read review
“Ask for a room facing the golf course.”
 of 5 bubbles RJDover, 27 Oct 2016 | Read review
5 of 5