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Hilton Phoenix/ Mesa

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#6 of 57 Hotels in Mesa
Certificate of Excellence
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Hilton Phoenix\/ Mesa
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902 Reviews from our TripAdvisor Community

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Showing 884: English reviews
ROCKTON
Reviewed 3 days ago NEW

not happy will not stay here again will got another hotel noise slamming doors all night long could not sleep lots of young tattooed people there a little scarey dont like this hotel dontlike this hotel

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Helpful?
Thank Blair A
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

Blair A, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are sorry the groups in house were a little intimidating. We did have a number of groups like the community college football championships staying with us at the time of your stay. We are...

Cordova
Reviewed 3 days ago NEW

The bedding was not clean. There was no mattress cover on the either bed. On one bed it was only a sheet and a comfort. There was a hole in wall near the bathroom cabinet. The shower head was outdated and there was hair in the shower. You could tell it was not clean. The only good thing about this...

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Helpful?
Thank Quincy A
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

Quincy A, Thank you very much for taking the time to review your recent stay. Please accept my apologies for the housekeeping deficiency which your experienced. It is certainly not representative of the level of service and product we strive to provide our guests each day. I hope you will view your experience as the exception and not the rule...

Tucson
Reviewed 4 days ago NEW

we stay here every time we're going to an evening show at the Mesa Arts Center, only about 5 minutes away. Staff is always friendly and helpful. The drinks and food at the Atrium Bar are first rate. Always clean and comfortable.

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Helpful?
Thank laffrt
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

laffrt, Thank you for taking the time to share your recent experience at the Hilton Mesa Hotel. We greatly appreciate the feedback and I am so glad to hear you had a great stay with us. Come back and visit us again soon! Greg Irwin-Rooms Manager

Yuma, Arizona
Reviewed 5 days ago NEW

Decor is gorgeous as you walk into the breathtaking lobby. This beautiful hotel has many things to offer besides wonderful rooms. Many amenities bar, restaurant and of course the wonderful Hilton breakfast. This is the place you want to stay.

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Helpful?
Thank 641barbz
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

641barbz, Thank you so much for your 5 out of 5 review! I am so glad you enjoyed our guest rooms and our public space. I hope that you will come back and visit us again soon! Greg Irwin-Rooms Manager

Orange County, California
Reviewed 1 week ago

we got to the hotel a little late and we were tired of traveling. Staying at this Hilton was the best choice we made. Friendly employees, as well as clean rooms. We kicked back and could finally relax :-)

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Helpful?
Thank 275zacharye
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

275zacharye, You had me at "Cleanest hotel I have ever stayed at! We take great pride in our service and our New Guest Rooms. I hope you have a wonderful holiday season and will come back and visit us again soon. Greg Irwin-Rooms Manager

Gilbert, Arizona
Reviewed 2 weeks ago

Be nice if they would give you an alert that you would be awakened in the morning early with the sound of hammers . Would also be nice if the beer taps in the bar would be repaired within the 48 hours that we were there .

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Helpful?
Thank davidsT3967HX
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

davidsT3967HX, Thank you for taking the time to review your recent stay at the Hilton Mesa. I am sorry the construction of our hotel awakened you during your stay. It seems that Murphy's law took a toll on your stay, and we are very sorry. We are continuously trying to improve the guest experience at our hotel. We hope you...

Phoenix, Arizona
Reviewed 2 weeks ago

This property was absolutely beautiful! Staff was fantastic and very helpful, even on Thanksgiving day. I did not have a chance to enjoy all the amenities on the property, however, they looked extremely nice and well kept.

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Helpful?
Thank Felicity S
Reviewed 2 weeks ago via mobile

We visited this hotel in the week of Thanksgiving and it was very quiet. I asked a bartender and he told me that in other weeks it is very busy because they cater heavily to business people. The beds were super comfortable, and the room and service was clean and friendly. The bathroom had some rust around the tub but...

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Thank teachcolorado
Colorado
Reviewed 2 weeks ago

We were here for a swim meet. Breakfast buffet and staff at Buffet was excellent. Don't waste your money on executive level. They don't tell you until you check in that teens are not allowed even though this was an advertised group rate for a youth sports event. Rooms were good and beds comfortable.

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Helpful?
Thank Christine S
Reviewed 2 weeks ago via mobile

Soul-less place. First time visitor to Phoenix and if this is indicative of the place I won't be back in a hurry. Hotel is tired and dated. Traffic noise from nearby highway a problem. Surrounding area offers little for the visitor. Company, indeed sight of, other guests and staff would be nice. Appears not much works over the weekend. Maybe...

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Helpful?
Thank David W
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

Dear David W, Thank you for staying with us at our hotel. I appreciate your honesty. We look for reviews to provide insight into our hotel and our guest room is an area we are actively examining. I welcome any additional comments or suggestions you would like to share. Thank you, Greg Irwin-Rooms Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Phoenix/ Mesa

Address: 1011 W Holmes Ave, Mesa, AZ 85210-4923
Region: United States > Arizona > Central Arizona > Mesa
Price Range: RM527 - RM1,374 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix/ Mesa 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Hilton Phoenix East / Mesa Hotel Mesa
Hilton Mesa
Hotel Style:
#3 Business Hotel in Mesa
#7 Family Hotel in Mesa
#8 Romantic Hotel in Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phoenix/ Mesa staff and other travellers.
9 questions
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Questions? Get answers from Hilton Phoenix/ Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the golf course.”
 of 5 bubbles RJDover, 27 Oct 2016 | Read review
“There is modernisation going on at the moment on 4th and 5th floors”
 of 5 bubbles I3933VWsandrab, 19 Oct 2016 | Read review
“Bathrooms are smallish. Consider ADA restroom as needed.”
 of 5 bubbles CEPPaulT, 16 Sep 2016 | Read review
“Chose a suite! They are great. We had one with a balcony & walk in closet. Plus you get to go to the Executive Lounge for food & drinks!”
 of 5 bubbles SandraC81, 9 Sep 2016 | Read review
“Try to upgrade to a junior suite with a balcony, higher floors less noise”
 of 5 bubbles christinak244, 23 Aug 2016 | Read review
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