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Holiday Inn Phoenix - Mesa/Chandler

275 reviews
#23 of 57 Hotels in Mesa
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Traveller (51)
Room & Suite (35)
Dining (11)
Overview
  • Excellent23%
  • Very good32%
  • Average23%
  • Poor14%
  • Terrible8%
Travellers talk about
“great pool”(8 reviews)
“breakfast buffet”(10 reviews)
“hotel rooms”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Reviews (275)Write a Review
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61
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Show reviews that mention
All reviewsgreat poolbreakfast buffethotel roomsbusiness triphot tubfront desk staffbiscuits and gravynice roomscountry clubupon checkwafflesmicrowavechandlerdryerhighwaypets
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1 - 5 of 267 reviews
Reviewed 2 weeks ago

Upon arrival I was greeted and promptly checked in by a very friendly and helpful guest agent by the name of Chi. I had 6 separate reservations, but she made it easy to quickly check in which was very nice after a long 6 hours...More

Thank michailarmiller
Hotel's Favourite
Reviewed 28 May 2017 via mobile

Sara and Maria at the front desk are true joys! Upon check-in they greeted me with a great big smile which made me feel right at home. The room was very well-appointed and clean. I am beyond glad to have selected this location. Also the...More

Thank Alfredo S
Response from Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 31 May 2017

I'm glad that our staff made your check in a great experience & we can't wait to see you again.

Reviewed 20 December 2017

We booked here for 3 nights to visit friends in the area. As we travel with a therapy dog, we chose to book a suite. It’s not as fresh & maintained as we typically expect from Holiday Inns - bathtub has been painted to cover...More

Thank KellyBS123
Response from Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 28 December 2017

We are very sorry to hear you didn't fully enjoyed your stay with us. We will pass down your feedback to management. I am glad to hear our staff was able to make your stay more enjoyable as well as location. Thank you for taking...More

Reviewed 15 December 2017

Everything that we experienced while at this hotel was nice. I had booked a standard room, but wanted a king instead of two queen beds. The front desk got us a king, with a smile on her face. The hotel is right off of us...More

Thank alanbY7722II
Response from Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 19 December 2017

Thank you for taking the time to review our hotel. I am happy to hear our frontdesk took great care of you.

Reviewed 3 December 2017

As others have stated, a bit older; so don't expect to walk into a modern Holiday Inn Express. Linens were clean, but showed obvious signs of wear and not being as newly replaced. Bathroom was decently cleaned, but obviously dated. Nothing really to complain about,...More

Thank DukeP31
Response from Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 6 December 2017

Thank you very much for taking the time to review our hotel, we hope that you will stay with us again on your next visit.

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$128 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$128 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (35)
Dining (11)
Pool & Beach (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
kriscrrll
25 February 2016|
AnswerShow all 7 answers
Response from Jack C | Reviewed this property |
No it does not offer any kind of service to the airport.
1
Vote
nanberger721
27 September 2015|
AnswerShow all 3 answers
Response from Joost B | Property representative |
We serve breakfast and dinner in our Red Stone Restaurant. Breakfast is not free however can be purchased as part of a package with your room rate. Our Best for Breakfast package is a popular choice. We offer a full buffet... More
0
Votes
Ashley S
1 July 2015|
AnswerShow all 3 answers
Response from Iris M | Property representative |
We don't. Due to Arizona liquor license law. Thank you.
0
Votes
Room Tips
"staff was very helpful"
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"I recommend get a west-facing room to avoid the loud streets."
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"Request a room overlooking the pool & spa."
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"The back building suites are the rooms to get."
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