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Holiday Inn Phoenix - Mesa/Chandler

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Holiday Inn Phoenix - Mesa\/Chandler
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247 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Phoenix - Mesa/Chandler
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Showing 240: English reviews
Phoenix, Arizona
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 28 June 2016

I stayed here after booking through ROCKETMILES.COM for a price of $79.00 plus tax during the Month of June-- which is Super Hot Weather for Phoenix. AC is critical. The property is an older one that has been renovated. Front desk gave me a room on the sixth floor at the far end of a hallway. Unlike most Holiday Inns,... More 

Helpful?
1 Thank GREENCHILEcam
Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

Thank you for choosing to stay with us on your recent trip to Mesa. I will make sure that we have our maintenance department check the A/C in our common areas. More 

Wellington, New Zealand
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 June 2016

Hotel have everything I required after flying into Phoenix! Good restaurant food, clean room and laundry services available, excellent location close to the airport. I would recommend for both business or pleasure.

Helpful?
Thank BrianEire85
Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

We appreciate you taking the time to fill out the guest survey & we are all very glad that you enjoyed your stay with us & we hope to see you soon. More 

Morenci, Arizona
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 June 2016 via mobile

The pool is great! Kids had a great time in the pool and slept good at night. The staff was very friendly with check in answering supplying extra coffee in our room. It was a great stay and I will definitely stay again

Helpful?
Thank Barbara C
Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

We are so glad that you had a chance to relax & enjoy our pool during your stay. Our staff works really hard to make sure our guests enjoy their stay, so thank you for taking the time to recognize them. More 

Pine, Arizona
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 May 2016

My wife and I stayed at the hotel numerous times in the late 70s and early 80s when it was newly built. We stopped visiting there following a dispute over charges I was wrongly accessed. We decided to stay Memorial Day weekend because it was close to a graduation ceremony we were attending. The hotel in the early early years... More 

Helpful?
Thank MaxF31313
IHGService, Guest Relations Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

Dear MaxF31313, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff and our rates. However, I was concerned to see that you were not impressed during your return due to the changes in our facilities, amenities, and service. I... More 

Chatham, New York, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 May 2016

This place was completely satisfactory. We got a very good deal and it was a good location for us as we were in town for a graduation at a local high school and near Gilbert and other charming little main drags. Lobby was a little musty but the room was spacious, ac functional and not *too* loud, bathroom was clean... More 

Helpful?
Thank morgand261
Irvine, California
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 April 2016 via mobile

I have stayed here many times for business. Service is always good. It's nice to have a restaurant and bar in the hotel. The pool area is nice. Property is beginning to show its age. If your tall I recommend you ask for a room in the main tower and not the suites. Showers in the suites are definitely not... More 

Helpful?
Thank HDFireTrip
IHGService, Guest Relations Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

Dear HDFireTrip, Thank you for writing a review about your recent stay with us. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, facilities and and nice rooms. Your comments regarding the need to update the hotel have been taken into consideration. I am... More 

Phoenix, Arizona
Level Contributor
86 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 April 2016 via mobile

Stayed here for two nights. Check in was good and smooth with no trouble, the issues were all with the property. The property is an older property that hasn't been really kept up very well. The shower was off and in need of repair as well as much of the ceilings tiles in the hallway. The room was clean however... More 

Helpful?
Thank Superevangelist
IHGService, Guest Relations Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

Dear Superevangelist, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about your check in experience, room cleanliness and the bed. However, we’re sorry we fell below your expectation regarding the shower condition. We will address these concerns. We take all reviews positive... More 

Lynnwood
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 April 2016

I was traveling with my family - my son had a baseball tournament. We had a late check in - there were two young men helping at the front desk that were nice enough. Unfortunately they did not give us any coupons for breakfast (we didn't realize our room came with the breakfast until the day before we left). For... More 

Helpful?
3 Thank Geneva M
IHGService, Guest Relations Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

Dear Geneva M, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the less than satisfactory level of service you received from our front desk staff. We also regret the issues you had with our rooms and at our pool. Your feedback is troubling and will surely be... More 

Salt Lake City, Utah
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2016

Close to freeway access. I really enjoy staying at this hotel. Yes, it is an older property but this is good value for the money paid and I have stayed here many times and always found the rooms to be clean and comfortable. Front desk very helpful I had a question about my reservation dates and the manager, Jeff, jumped... More 

Helpful?
Thank Paul S
Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

I'm glad that we were able to get everything straightened out with your reservation & I hoe that you enjoyed your stay with us. More 

Columbus, Ohio
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 March 2016

The room was fine - dated but generally okay. My AC wasn't working and it was such a hassle - it took 3 or 4 calls to the front desk to get someone to look at it (3 calls to get the evening maintenance person there - he couldn't fix it and then I had to call again in the... More 

Helpful?
1 Thank HollyfromColumbus
IHGService, Guest Relations Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

Dear HollyfromColumbus, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the inconvenience caused by our air-conditioning system and for falling short of your expectations regarding our staff. We also regret the issues you had at our bathroom and with your reservation. We give the utmost importance to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover the city's best kept secret, the newly renovated Holiday Inn Hotel & Suites-Mesa, Arizona. Ideally situated off US Highway 60, your stay with us will put you directly in the backyard of both Phoenix and Scottsdale. In addition, you'll find yourself simply a stone's throw away from Tempe, Gilbert and Chandler, via either Interstate 10, State Highway 101 or 202.Our neighbors include Boeing, General Dynamics, Caterpillar, Intel, Siemens, Motorola, Empire Southwest, P&H Minepro, Esurance and General Motors, making us the business traveler's hotel of choice! Take advantage of area attractions, such as: Hohokam Stadium (home to the Chicago Cubs Training Camp), Arizona Museum of Natural History and the Mormon Temple.Here for a leisurely vacation? Las Sendas, The Legacy and Ocotillo are just a few of Mesa's premiere golf courses. Shop til you drop, at Fiesta Mall or Mesa Riverwalk. Take in dinner or a show at Rockin R Ranch, Broadway Palms Dinner Theater or downtown Mesa's very own Mesa Arts Center.No matter how you choose to spend your day, you can 'rest assured' the newly renovated Holiday Inn Hotel & Suites is the place you'll want to return to, each evening. Take a dip in Mesa's largest outdoor pool with waterfall. Enjoy American and Asian/Mexican Fusion cuisine, in Redstone Grill or dive into one of our espresso-colored Thomasville Furniture chairs and indulge in a cocktail of your choice. Make it Mesa-make it Holiday Inn Hotel & Suites! ... more   less 

Additional Information about Holiday Inn Phoenix - Mesa/Chandler

Address: 1600 S Country Club Dr, Mesa, AZ 85210-6002
Region: United States > Arizona > Central Arizona > Mesa
Price Range: RM371 - RM978 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Phoenix - Mesa/Chandler 3*
Number of rooms: 246
Reservation Options:
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Also Known As:
Holiday Inn Phoenix - Mesa/Chandler Hotel Mesa
Holiday Inn Mesa
Mesa Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Phoenix - Mesa/Chandler staff and other travellers.
3 questions
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Chicago, Illinois
9 months ago
New Port Richey, Florida
over a year ago

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Questions? Get answers from Holiday Inn Phoenix - Mesa/Chandler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the pool are quieter. Screaming kids at 8 AM.”
 of 5 bubbles 372douglasw, 30 Nov 2016 | Read review
“We liked the second floor views overlooking the pool but you get the noise that goes with it.”
  • This was the view and exterior area of one of the rooms.
 of 5 bubbles stephaniewD5330KH, 7 Oct 2016 | Read review
“Ask for a room not facing the evening sun.”
 of 5 bubbles GREENCHILEcam, 27 Jun 2016 | Read review
“Service was not consistent”
 of 5 bubbles GenevaM_12, 9 Apr 2016 | Read review
“best on ,the left side ,but no problems with noise”
 of 5 bubbles H2043IYlindak, 24 Feb 2016 | Read review
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