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Holiday Inn Phoenix - Mesa/Chandler

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Holiday Inn Phoenix - Mesa\/Chandler
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251 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Phoenix - Mesa/Chandler
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Showing 244: English reviews
Reviewed 8 October 2016

The Holiday Inn & Suites Phoenix-Mesa/Chandler is conveniently located off the interstate and is surrounded by many amenities that include shopping, hardware stores, and restaurants. We are IHG rewards club members. We understand that sometimes we get to check in early if rooms are available but we were not able to check in early because the rooms were not ready...

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Helpful?
Thank Stephanie W
IHGService, Guest Relations Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

Dear Stephanie W, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to read your positive feedback on our housekeeping staff. However, we regret to read the inconvenience you encountered during your check-in, and if the condition on the rooms received did...

Columbia, Missouri
Reviewed 7 September 2016 via mobile

Stayed for 5 nights. Didn't clean room for 2 days. No manager on duty after hours & front desk is not trained to take care of guests. Was told we could leave the hotel & they would have comped 1 night but because we complained we don't get it. Being a rewards customer doesn't make any difference. They don't care....

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Helpful?
Thank X1959Tootsie
Jeff D, Public Relations Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

We are a business that is open 24 hours a day so Hotel Manager might not be on property at all times but we always have a Manager on Duty. Our housekeepers work tirelessly to make sure that all of our guests have a clean rooms but we do have certain hours that you are able to get full service...

Pima
Reviewed 24 August 2016 via mobile

We needed a place to stay after a concert and where checking in very late and the front desk was very helpful we did not have a reservation and he helped with the price of the room since it was late and we wouldn't be in the room for that long which was amazing the beds are comfortable we got...

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Helpful?
Thank vaycayholi
Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

I'm happy too hear that our staff was helpful , I know are evening staff takes great pride in making sure the check in process is quick & easy. We hope that you visit us again the next time you take in a show in the Valley of the Sun.

Chicago, Illinois
Reviewed 29 July 2016 via mobile

Other than the people that work there, nothing is good about this hotel. The carpets are long due for CLEANING, the room has the noisiest a/c equipment ever, the breakfast is absolutely limited (unless you adore bacon) and btw the swimming pool was out of service without notice. I needed to use the business center. The usb ports don't work,...

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Helpful?
Thank Luis E
Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

I'm sorry that you didn't enjoy your stay with us. The pool renovation has been posted on the Hotel's website as well as all other booing websites for over a month, I'm sorry that is wasn't clear when you made your reservation.

Phoenix, Arizona
Reviewed 28 June 2016

I stayed here after booking through ROCKETMILES.COM for a price of $79.00 plus tax during the Month of June-- which is Super Hot Weather for Phoenix. AC is critical. The property is an older one that has been renovated. Front desk gave me a room on the sixth floor at the far end of a hallway. Unlike most Holiday Inns,...

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Helpful?
1Thank GREENCHILEcam
Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

Thank you for choosing to stay with us on your recent trip to Mesa. I will make sure that we have our maintenance department check the A/C in our common areas.

Wellington, New Zealand
Reviewed 28 June 2016

Hotel have everything I required after flying into Phoenix! Good restaurant food, clean room and laundry services available, excellent location close to the airport. I would recommend for both business or pleasure.

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Helpful?
Thank BrianEire85
Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

We appreciate you taking the time to fill out the guest survey & we are all very glad that you enjoyed your stay with us & we hope to see you soon.

Morenci, Arizona
Reviewed 21 June 2016 via mobile

The pool is great! Kids had a great time in the pool and slept good at night. The staff was very friendly with check in answering supplying extra coffee in our room. It was a great stay and I will definitely stay again

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Helpful?
Thank Barbara C
Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

We are so glad that you had a chance to relax & enjoy our pool during your stay. Our staff works really hard to make sure our guests enjoy their stay, so thank you for taking the time to recognize them.

Pine, Arizona
Reviewed 31 May 2016

My wife and I stayed at the hotel numerous times in the late 70s and early 80s when it was newly built. We stopped visiting there following a dispute over charges I was wrongly accessed. We decided to stay Memorial Day weekend because it was close to a graduation ceremony we were attending. The hotel in the early early years...

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Helpful?
Thank MaxF31313
IHGService, Guest Relations Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

Dear MaxF31313, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff and our rates. However, I was concerned to see that you were not impressed during your return due to the changes in our facilities, amenities, and service. I...

Chatham, New York, United States
Reviewed 30 May 2016

This place was completely satisfactory. We got a very good deal and it was a good location for us as we were in town for a graduation at a local high school and near Gilbert and other charming little main drags. Lobby was a little musty but the room was spacious, ac functional and not *too* loud, bathroom was clean...

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Helpful?
Thank morgand261
Irvine, California
Reviewed 27 April 2016 via mobile

I have stayed here many times for business. Service is always good. It's nice to have a restaurant and bar in the hotel. The pool area is nice. Property is beginning to show its age. If your tall I recommend you ask for a room in the main tower and not the suites. Showers in the suites are definitely not...

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Helpful?
Thank HDFireTrip
IHGService, Guest Relations Manager at Holiday Inn Phoenix - Mesa/Chandler, responded to this review

Dear HDFireTrip, Thank you for writing a review about your recent stay with us. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, facilities and and nice rooms. Your comments regarding the need to update the hotel have been taken into consideration. I am...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover the city's best kept secret, the newly renovated Holiday Inn Hotel & Suites-Mesa, Arizona. Ideally situated off US Highway 60, your stay with us will put you directly in the backyard of both Phoenix and Scottsdale. In addition, you'll find yourself simply a stone's throw away from Tempe, Gilbert and Chandler, via either Interstate 10, State Highway 101 or 202.Our neighbors include Boeing, General Dynamics, Caterpillar, Intel, Siemens, Motorola, Empire Southwest, P&H Minepro, Esurance and General Motors, making us the business traveler's hotel of choice! Take advantage of area attractions, such as: Hohokam Stadium (home to the Chicago Cubs Training Camp), Arizona Museum of Natural History and the Mormon Temple.Here for a leisurely vacation? Las Sendas, The Legacy and Ocotillo are just a few of Mesa's premiere golf courses. Shop til you drop, at Fiesta Mall or Mesa Riverwalk. Take in dinner or a show at Rockin R Ranch, Broadway Palms Dinner Theater or downtown Mesa's very own Mesa Arts Center.No matter how you choose to spend your day, you can 'rest assured' the newly renovated Holiday Inn Hotel & Suites is the place you'll want to return to, each evening. Take a dip in Mesa's largest outdoor pool with waterfall. Enjoy American and Asian/Mexican Fusion cuisine, in Redstone Grill or dive into one of our espresso-colored Thomasville Furniture chairs and indulge in a cocktail of your choice. Make it Mesa-make it Holiday Inn Hotel & Suites! ... more   less 

Additional Information about Holiday Inn Phoenix - Mesa/Chandler

Address: 1600 S Country Club Dr, Mesa, AZ 85210-6002
Region: United States > Arizona > Central Arizona > Mesa
Price Range: RM415 - RM1,085 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Phoenix - Mesa/Chandler 3*
Number of rooms: 246
Reservation Options:
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Also Known As:
Holiday Inn Phoenix - Mesa/Chandler Hotel Mesa
Holiday Inn Mesa
Mesa Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Phoenix - Mesa/Chandler staff and other travellers.
3 questions
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Chicago, Illinois
10 months ago
New Port Richey, Florida
over a year ago

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Questions? Get answers from Holiday Inn Phoenix - Mesa/Chandler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would ask for a room away from the highway, front of hotel or the pool”
 of 5 bubbles Mountain_Momma3, 3 Jan 2017 | Read review
“Rooms away from the pool are quieter. Screaming kids at 8 AM.”
 of 5 bubbles 372douglasw, 30 Nov 2016 | Read review
“We liked the second floor views overlooking the pool but you get the noise that goes with it.”
  • This was the view and exterior area of one of the rooms.
 of 5 bubbles stephaniewD5330KH, 7 Oct 2016 | Read review
“Ask for a room not facing the evening sun.”
 of 5 bubbles GREENCHILEcam, 27 Jun 2016 | Read review
“Service was not consistent”
 of 5 bubbles GenevaM_12, 9 Apr 2016 | Read review
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