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Extended Stay America - Phoenix - Mesa

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Extended Stay America - Phoenix - Mesa
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27 Reviews from our TripAdvisor Community

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Showing 25: English reviews
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Prescott, Arizona
Reviewed 4 days ago NEW

No pool in 95 degree weather?? Breakfast was granola bar, muffin and nasty, nasty coffee! Bath towels were more like dish towels. Elevators were undependable; we used stairs to avoid issues. No ice machine??? Bed and bedding were pathetic!

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Thank jasonjasonjasonjason
Irvine
Reviewed 1 week ago

Review collected in partnership with Jet2holidays
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Thank lsA9055OO
La Crosse, Wisconsin
Reviewed 2 weeks ago

Room was deluxe king. Very clean. House keepers were very nice. Management also very friendly. Washer and dryers on site. Traveled with small terror. I would stay there again. Great location. Close to everything.

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Thank Carol H
Dallas, Texas
Reviewed 4 weeks ago

This was our first experience with Extended Stay America. On the whole, it was very positive. It is a comfortable place to stay for an "extended stay" at a reasonable price. First the positives: Our room was clean, including the sleeping area, kitchen and bathroom. (The kitchen counter had some grease stains that required a second cleaning by us.) The...

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Helpful?
Thank KTGDallas
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

The team and I appreciate your comments. Thank you for sharing. It is good to know your room accommodations were clean and comfortable to your liking and that our staff provided you with great customer service. However, I am disappointed that the laundry service and our available cookware were an inconvenience, which will work on. Thank you again for sharing...

Reviewed 21 February 2017 via mobile

The staff here is the best. The rooms are nice and clean. Kerrie is a great front desk help, she is always attentive to her guest needs (above and beyond). I would recommend this hotel for future stays.

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Thank TPRICH57
Prescott, Arizona
Reviewed 1 February 2017

The stay was for one night in January 2017. The room was clean and adequate size. The bed was comfortable. The room is equipped with a refrigerator and microwave. But ther is no dishes or cups and saucers. There is no in room coffee maker. No tissues. Thank goodness, they did have toilet paper. There was a flat screen TV...

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Thank azlevans
Bismarck, North Dakota
Reviewed 18 January 2017

Kerrie was great, very friendly staff. Clean rooms, very accommodating. Good location to freeway. Pet friendly so it was nice to have such a nice place that allowed pets. Would have loved a pool, outside grill area and maybe a printer or copier.

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Helpful?
Thank 58doug
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Your feedback is important. Thank you for sharing. It is good to know you had a clean, comfortable experience at our hotel. We are also pleased to read that you were able to take advantage of our pet-friendly policy as well as our convenient location. Thank you again for sharing your experience with us. We would love to see you...

Reviewed 30 December 2016

You get for what you payed for. Pros: Friendly staff, peaceful, enough amenities to stay for a while (1 month 2 weeks?). Overall great location with many places nearby like the highway, walmart, starbucks (2), etc. Bad: "pet friendly hotel" = they have cleaning personal afraid of cats so they have skipped my room 3 times. One of the times,...

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Thank Bryanne V
Tempe, Arizona
Reviewed 20 December 2016

The hotel staff go out of their way to accommodate your needs, it's refreshing from other places I've been in this area. The room is clean and the breakfast bar is up every morning! I was planning to stay only a couple of days, and ended up 'extending' my trip longer. I could have stayed other places, but enjoyed the...

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1Thank shaysta1228
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for taking the time to share your experience. It is great to see you were well accommodated at our hotel by our staff and with amenities you found suitable. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 20 December 2016 via mobile

Loved the hotel staff, especially the front desk clerk Kerrie. She was acceptionally helpful and above all courteous. The rooms are clean, fresh and comfy. I recommend for future stays and I will continue to stay for my business trips.

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Helpful?
Thank Michael M
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for taking the time to share your experience. It is great to read you enjoyed the hospitality provided by our staff and that you would recommend our hotel. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Phoenix - Mesa

Address: 455 W Baseline Rd, Mesa, AZ 85210-6006
Region: United States > Arizona > Central Arizona > Mesa
Price Range: RM328 - RM996 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Phoenix - Mesa 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stayamerica Phoenix-Mesa Hotel Mesa
Extended Stay Mesa
Extended Stay America Mesa
Mesa Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Phoenix - Mesa staff and other travellers.
1 question
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Burnaby, Canada
over a year ago

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Questions? Get answers from Extended Stay America - Phoenix - Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“hair dryers put in rooms”
 of 5 bubbles lsA9055OO, 20 Mar 2017 | Read review
“Deluxe king, was great.”
 of 5 bubbles carolhZ682HS, 11 Mar 2017 | Read review
“Probably quieter to the south, away from Baseline.”
 of 5 bubbles KTGDallas, 27 Feb 2017 | Read review
“It did not have a pool or outside grill area, which we thought it did, but enjoyed our stay.”
 of 5 bubbles 58doug, 17 Jan 2017 | Read review
“3rd floor, avoid the foot steps of other guests at all costs at 1am.”
 of 5 bubbles bryannev2015, 29 Dec 2016 | Read review
5 of 5