Amerian Hotel Casino Carlos V

Amerian Hotel Casino Carlos V

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Piscina
Pool & Beach (116)
Amerian Hotel Casino Carlos V
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About

4.5
#2 of 29 hotels in Termas de Rio Hondo
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Amerian Hotel Casino Carlos V is one of the first 5-star hotel in the province of Santiago del Estero. It is located in the heart of the city of Termas de Río Hondo and especially prepared to offer first level services aimed at heatlh tourism and family leisure. It has 151 high-class rooms, including one for people with motor disabilities. It also has a cafe, pub, gourmet restaurant and meeting rooms for all type of events. In addition, an ultra-modern Casino and a Health Spa is also available in the Hotel. The Health Spa includes a thermal spa with ludic swimming pool, sauna, steam bath, mud treatments, hairdresser's, gym, massage, reflexologypath, among others.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Casino and Gambling
Game room
Babysitting
Wifi
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Board games / puzzles
Video game console
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Manicure
Massage
Neck massage
Pedicure
Salon
Solarium
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Minibar
Cable / satellite TV
Extra long beds
Bidet
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Bottled water
Clothes rack
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Charming
Park View
Languages Spoken
Spanish

Location

Avenida Alberdi 340, Termas de Rio Hondo G4220ACQ Argentina
Name/address in local language
1,381Review38Q+A4Room tips
Traveller rating
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
JOSEANGELArgentina wrote a review Sept 2023
San Salvador de Jujuy, Argentina
5.0 of 5 bubbles
Excellent in all its services, even though we went when the year opened, with these services reduced, the spa was under renovation, we were able to spend three days fully enjoying and relaxing.
The meals are very varied and top quality. The staff was very friendly and attentive to the point that one night we were left without the air conditioning due to an electrical failure in the device, they immediately changed our room!!!!!
We have already made our reservations for the month of May.
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Google
Date of stay: February 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eddie G wrote a review Jul 2022
Fairfax, Virginia
Hotel's Favourite
4.0 of 5 bubbles
Great hotel considering it's locally owned, kudos for that. This is probably the best hotel in the city and it's centrally located. Some of the staff is good.
In regards to the restaurant, great variety of food and you can choose from anything on the menu. The only issue I had is that the eggs and bacon were cold during every single breakfast.
Nice size pool with a convenient bar in it. Lots of loungers, bath robes provided.
Excellent WIFI connectivity throughout the entire hotel. Show every night but nothing traditional of the region. It was only catered to a few. I would suggest more variety of groups that have variety for all.
The spa was great. Access to (basic) gym. Fantastic masseuses (this was a plus and highly recommendable) Nice and interesting water circuit.
AC and heating work well. Nice size room and bathroom.
Basic playroom. A pool table would be fabulous.
Direct access to the casino, meaning you don't have to wait in line outside.
The one big Con: most of the staff need to seriously work on their customer service skills. The people in charge of the restaurant staff need to be better trained. I believe HR plays a key role here. Receptionists lack professionalism and experience. Water circuit staff highly bored with their job. I waited half an hour to be served at the downstairs cafeteria. The waiter (older guy with a black vest) said he thought I had been served. But he never asked, nor did I have any used glasses or cups on my table.
Despite the slight issues and customer service (which I know a lot about,) I would recommend this hotel. Hope to see improvements on my next visit. I'll be sure to comment afterwards.
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Date of stay: July 2022
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Higher floor are better in the front. Back rooms facing pool can get noisy with the recreational...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RAUL VAZQUEZ, Director General at Amerian Hotel Casino Carlos V
Responded 23 Sept 2022
Dear Mr. Eddiewiz, we appreciate the time spent writing your experience in our hotel, we are glad that you are going to recommend us, we will be attentive to the mentioned suggestions. You are welcome, we send you a cordial greeting.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elio D wrote a review Jul 2013
Hamburg, Germany
5.0 of 5 bubbles
With all may family, wife and two teenager we expend four day in this hotel for the Argentina long week end of 9 july
The hotel sent us a complementary transport to pick us from the Tucuman airport located 90 kilometers from the hotel.
The rooms has a good size, the bathroom has a huge tub bath with tap water or thermal water.
The SPA is quite good. All my family took every day different king of treatments and the people there were amazing.
The external and internal swimming pool was pretty nice. My only complaint was the music in the external swimming pool TOO LOUD, same time impossible to stay outside. Please manager, take care of this and you will improve the quality of this area. We are there to relax and not to be exasperate by the disturbance of loud music.
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Date of stay: July 2013
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Rooms facing the swimming pool are less noisy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chrieerbe wrote a review Jan 2014
Canton of Schaffhausen, Switzerland
2.0 of 5 bubbles
Having travelled 30 000 kilometers across south america the last 12 months, we were not pleased with the service of that hotel. We arrived by our own car, a mercedes Benz notable and we were asked to give passport and credit card which is normal practise.. When we wanted to take the key of the room, the lady asked us to prepay the room since we sayd we pay cash. She sayd everybody has to prepay this is hotel policy.

That day it was after 8 pm it was very hot, over 40 degrees and i was upset about the unfriendliness of the personal, no excuse just we want money.. . After i put the money on the desk, she sayd no we don't need it now ! Of course i told her when i put the money on the desk that i was never asked to prepay a room in cash before in south america and for what reason she took the credit card ?

The bellboy didn't care to take our luggage from the car...must have been to hot.... Price of the room is exaggerated, since we had no pool ! the pool was just cleaned and was filled with water.
For what i pay that exaggerated price if i can not even swim in the pool ?
Ridiculous is the yellow plastic badge which they put on your wrist, so that you are recognized as guest... cheap practise in big hotels where people have all inclusive service.

Once in the room under the shower...there was the first shortcut on electricity... due to the heat probably...

The casino must really suffer if they have to prepay the rooms, which is policy of amerian hotel casino carlos V... nice name of the hotel which gives you no credit at all like it is practise in casinos, maybe they should compare first how other hotels function then annoy you which prepaying the room . Interesting aswell that the bellboy was checking after we were in the room what is in the mini Bar..

The rooms are ok ...but the apparent handicapped room lacks details in the bath.

If you travel from the north of Argentina down you notice that the personal is not friendly compared
to the people in Salta ... or maybe it was just the weather that stressed them ..
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Date of stay: January 2014
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pedro Parra wrote a review Sept 2017
Gramado, RS
4.0 of 5 bubbles
Went there to go to the Porsche Império GT3 event, the hotel was recommended by Porsche, the bedrooms are great, big and cozy. The bathroom has a private bathtub with hot water what is just great to relax
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Date of stay: August 2017
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ccastan0, Director de Relaciones con Clientes at Amerian Hotel Casino Carlos V
Responded 5 Dec 2017
Dear guest: We are pleased to know that you enjoyed your stay at our hotel and that the rooms have been comfortable for your rest. We hope to have your visit again! Greetings.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ariel K wrote a review Aug 2016
Tel Aviv, Israel
5.0 of 5 bubbles
I spend 2 nights in the hotel. We were a family group of 21 ppl.
The hotel / facilities and staff exceed my expectations.
From the arrival till the end the staff was extremely nice and helpful.
Always smiling and greeting the guests

Rooms are comfortable and clean.
Dinning room and hotel restaurant with very good food , reasonable prices and waiters very nice.
The Spa is great and the ppl in charge very helpful , specially the trainer at the water circuit.
They had a nice show at night and the atmosphere was great

Highly recommended if you wish a relaxing time enjoying the great thermal water
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Date of stay: July 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AMERIANTERMAS, Director Comercial at Amerian Hotel Casino Carlos V
Responded 12 Aug 2016
Dear guest.. we are glad you enjoyed your stay with us. Your greetings will be received by all our staff. We hope to have the honor to welcome you again in your next visit to Termas de Rio Hondo. Best Regards.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RMartinSDXB wrote a review Jun 2014
Buenos Aires, Argentina
5.0 of 5 bubbles
If you want to have a nice meal and good stay there are not a lot of options in this north state of Argentina. This hotel its located in a touristic area of thermal springs and water and its by far the best thing available to stay here.

The rooms are new and clean. It lacks a little detail and still has some flaws but they are okay. The staff are friendly but they are not confident handling foreign tourists. They try to be as much flexible as they can but there language skills are limited.

The food outlets are by far the best thing around. The menu its extensive and the food its exquisite. This is one of the few place i saw that would cook a beef wellington or offer you a meal dish cook with a little of technique. The wine list its simple but full of quality and in a good price range. The weekend set menu is great and you would be amaze by the quality of the dishes and for such a cheap price.

I always return here, specially on the weekends for lunch, so if you really looking for something special, come here. Its worth it.
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Date of stay: June 2014
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pablo D, Manager at Amerian Hotel Casino Carlos V
Responded 19 Jun 2014
Dear Guest I would like to thank you for taking the time to write about your experience in Amerian Hotel Casino Carlos V I am very glad to hear you enjoyed the beauty of the Termas de Rio Hondo and our hotel, and which we have exceeded your expectations. Exactly as you mentioned, our Hotel is new, our Hotel is the best option to stay in Termas de Rio Hondo, and we have the best Spa of the whole North of Argentina. We appreciate your kind comments and we hope to see you again in a near future. Warm regards, Pablo D'Amato General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Platense41 wrote a review Jul 2013
Royal Tunbridge Wells, United Kingdom
5.0 of 5 bubbles
The hotel is less than one year old and has all the mod cons you expect. It is family friendly and has a casino attached to it. Rio Hondo is a spa town and benefits from its water's therapeutic properties. It also has various casinos in a few hotels. This hotel stands apart from the others because no expense has been spared in its facilities. I have used the spa which is clean and modern, the huge swimming pool has a covered area. Water temperature is about 35C so maybe a bit too hot for swimming. There's a swim in bar at the main pool. Our package was what they call "media pensión" meaning breakfast and dinner included. Breakfast was self service American style and well stocked with fruit, cereals and pastries. Dinner was also self service with a good choice of hot and cold meals, all frequently replaced so there was no stale food.
Rio Hondo itself is a bit tatty in places although the main square has been recently renewed. The dam overlooks the town and is located 3 km away, a 23000 sq hectares are now a lake with plenty of fish and nautical activities. This dam provides electricity for the nearby cities of Santiago del Estero and Tucuman.
Strangely enough Rio Hondo has a brand new airport but alas only two flights a week at the time of writing. It also has a circuit for motorcycle races (GP). Near the dam there's a nature reserve for bird watching. We were unable to enter as only a limited amount of people are allowed on tours. It appeared that the daily quota had been exceeded at the time of visit 9th July.
There are a large number of motorcycles in the town but hardly any push bikes, it looks as if the Hondureños are not into environmentally friendly transport.
There were practically no European or American visitors but most were Argentines from nearby provinces coming to enjoy the spa and the casinos.
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Date of stay: July 2013Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorge wrote a review Jun 2022
3.0 of 5 bubbles
I found a roach in the food one day and a piece of steel wool in my food the following day. I conplain about it but I got no responses just an scarce apology. The rest of the services are pretty good.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RAUL VAZQUEZ, Director General at Amerian Hotel Casino Carlos V
Responded 28 Jul 2022
Estimado Sr. Jorge, buenas tardes, en cuanto a gastronomía nuestro hotel cumple con las más altos estándares de calidad, aseguramos que nuestras cocinas son pulcras y nuestro personal tiene un cuidado excelente en cuanto a la manipulación de alimentos, por otro lado le informamos que usamos esponja de fibra de la prestigiosa marca 3M que se caracteriza por no dejar residuos. Saludos cordiales.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marcela Bahr wrote a review Oct 2019
Carlsbad, California
4.0 of 5 bubbles
The hotel is beautiful and very comfortable. Some of the staff is great like the receptionists, but the waiters can be a nightmare especially during breakfast. The swimming pool and spa areas are great!
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Review collected in partnership with this hotel
Date of stay: October 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: The rooms are very clean and comfortable.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ccastan0, Director de Relaciones con Clientes at Amerian Hotel Casino Carlos V
Responded 30 Oct 2019
Dear guest: Thank you for sharing your feedback following your stay at the hotel. We are grateful that you brought this matter to our attention that will allow us the chance to improve. We offer no excuse but an apology knowing that you were inconvenienced during your stay. I want to reassure you that I have taken your comments very constructively on board and the issue is now being addressed by the respective department for necessary action. I hope none of the misgivings you encountered will hinder you completely from coming back and that you will consider staying with us again as we look forward to your next visit as an opportunity for us to regain your confidence and redeem ourselves. Best regards,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Estela C
Maipu, Argentina130 contributions16 helpful votes
Buenas tardes yo reserve por la página del Amerian
Answer from SabriSimiBu
La Plata, Argentina20 contributions9 helpful votes
No sabría decirte.
Answer from Enrique
Cordoba, Argentina75 contributions35 helpful votes
No es para este hotel
Monica M asked a question May 2022
1 contribution
Te ofrecen batas y calzado Tosllas
Answer from Marcos David O
La Plata, Argentina51 contributions10 helpful votes
Hola. Si. Hay batas para cada pasajero en la habitación y provisión permanente de toallas en el ingreso a la piscina o al spa. No recuerdo haber visto calzado. Que tengas suerte. La pasarás muy bien. M.
Eddie G wrote a tip Jul 2022
Fairfax, Virginia86 contributions54 helpful votes
4.0 of 5 bubbles
"Higher floor are better in the front. Back rooms facing pool can get noisy with the recreational activities. No use booking balcony rooms."
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Marcela Bahr wrote a tip Oct 2019
Carlsbad, California3 contributions1 helpful vote
4.0 of 5 bubbles
"The rooms are very clean and comfortable. "
Read full review
paulpihott69 wrote a tip May 2017
United Kingdom41 contributions1 helpful vote
5.0 of 5 bubbles
"Go a room at the rear of the hotel overlooking the pool."
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Elio D wrote a tip Jul 2013
Hamburg, Germany16 contributions7 helpful votes
5.0 of 5 bubbles
"Rooms facing the swimming pool are less noisy."
Read full review
Not the right property for you?
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PRICE RANGE
RM 916 - RM 1,351 (Based on Average Rates for a Standard Room)
LOCATION
ArgentinaNorthern ArgentinaProvince of Santiago del EsteroTermas de Rio Hondo
NUMBER OF ROOMS
151
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AMERIAN HOTEL CASINO CARLOS V: See 13 Reviews, Price Comparison and 737 Photos (Termas de Rio Hondo, Argentina)

Frequently Asked Questions about Amerian Hotel Casino Carlos V
Which popular attractions are close to Amerian Hotel Casino Carlos V?
Nearby attractions include Museo Municipal Rincon de Atacama (0.4 km), Iglesia Nuestra Señora del Perpetuo Socorro (0.3 km), and Abuela Haure (0.3 km).
What are some of the property amenities at Amerian Hotel Casino Carlos V?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Amerian Hotel Casino Carlos V?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Amerian Hotel Casino Carlos V?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Amerian Hotel Casino Carlos V?
Yes, a parking garage and secured parking are available to guests.
What are some restaurants close to Amerian Hotel Casino Carlos V?
Conveniently located restaurants include Restaurant La Casa De Ruben, El Meson Andaluz, and Las Totoras.
Are there opportunities to exercise at Amerian Hotel Casino Carlos V?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Amerian Hotel Casino Carlos V have airport transportation?
Yes, Amerian Hotel Casino Carlos V offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Amerian Hotel Casino Carlos V located near the city centre?
Yes, it is 0.6 km away from the centre of Termas de Rio Hondo.
Are any cleaning services offered at Amerian Hotel Casino Carlos V?
Yes, dry cleaning and laundry service are offered to guests.
Does Amerian Hotel Casino Carlos V offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
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