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Tanoa Tusitala Hotel

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#3 of 31 Hotels in Apia
Certificate of Excellence
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1 room 2 adults 0 children
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Tanoa Tusitala Hotel
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610 Reviews from our TripAdvisor Community

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Showing 602: English reviews
Auckland Region, New Zealand
Reviewed 1 September 2015

Great hotel for families where the staff are really helpful. Rooms were clean and comfortable with a good air cond unit that worked. The pool was clean both the adult pool as well as the children's pool. Walking distance to local markets and general stores. The carvings around the hotel were magical,especially the one outside by the entrance.the food was...

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Helpful?
Thank Mal T
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Mal and family The team certainly enjoyed looking after you and your family and as you discovered our staff especially embrace children. We are glad you felt comfortable at our hotel and enjoyed the rooms, pool ,cocktails and the unique artwork around the property. We will see you again soon no doubt Regards Jason and the Tanoa Tusitala team,

Auckland Region, New Zealand
Reviewed 30 August 2015

Great place to stay, rooms were very tidy, spacious and comfortable. Our room was cleaned daily and the ladies did a great job only complaint is our room usually wasn't cleaned till about 4-5pm. Breakfast was complementary and was a nice surprise instead of just fruit and cereal like most other hotels there's was sausages eggs bacon baked beans potatoes...

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2Thank Supar_tko
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Supa Almost the perfect review. Thank you for sharing your experience with us. Fantastic to hear that your family enjoyed our food service and pool facilities. Thank you for mentioning our complimentary breakfast which does offer more than the usual cereal and fruits. We also introduced a cook to order egg station station which is proving to be a...

Auckland Region, New Zealand
Reviewed 27 August 2015

This hotel has many great features. it is close to town and walking distance to Palolo Deep, great for snorkeling.The room was clean and spacious, the grounds are lovely, including gardens growing their own food. There is artwork everywhere including some stunning wooden sculptures. We enjoyed the pool and the food was better than anticipated and the breakfasts (included with...

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Helpful?
1Thank Felicity G
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Felicity I for one certainly appreciate your review as I am personally aware of some of the difficulties you experienced during your stay. Despite some of the experiences that obviously detracted from your stay I am encouraged that the positives out weighed the negatives. Reviews and feedback such as yours are essential for us to improve and maintain standards...

Auckland, New Zealand
Reviewed 26 August 2015

We would not normally choose this type of resort, but were offered a great package deal by Air New Zealand. The grounds and public spaces are attractive and comfortable, and we enjoyed the pool. Contrary to some reviews we read, the food was great - perhaps the chef has been replaced recently. The hotel is right in downtown Apia, and...

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Helpful?
1Thank John P
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa John We do pride ourselves on having a hotel with character and being a hidden oasis in the heart of Apia. People are pleasantly surprised and for the most part enjoy their Tanoa Tusitala experience and proximity to other attractions. I note your comments about the food and how you are at odds with the negative reviews you have...

Christchurch, New Zealand
Reviewed 20 August 2015

5 friends & I went to Samoa for the Manu/All Black game in July.I was there for my 8th stay @ Tanoa & my friends for their 1st time in Samoa & @ Tanoa.We had a week 's stay with the All Blacks there for 3 of the nights we were there.I found my room in good condition as usual...

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1Thank CBEP2014
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Amo It was indeed a pleasure hosting yourself and your friends for their stay. We are glad that Tanoa Tusitala continues to meet your expectations and the staff and I were proud to showcase the hotel and moreover beautiful Samoa to your guests and are glad that they enjoyed their time with us. It also seems the excitement of...

Auckland, New Zealand
Reviewed 18 August 2015 via mobile

We had been staying at the Sheraton at a decent rate (usd170/night) but refused to pay usd300 so we looked around. Tanoa is great value for money. The room was far better decorated than the sparse Sheraton. The grounds (although right in Apia) are lovely (like the Tanoa in Nadi). Staff is really lovely. This will now be our first...

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1Thank Dikiwi
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Dikiwi We certainly appreciate your kind remarks and we are encouraged that we were able to provide an experience and ambience superior to a multi-national 5 star brand. Whilst we do not profess to be 5 star we are delighted that you have found a level of comfort at Tanoa hotels both here and in Fiji. I notice you...

Helsinki, Finland
Reviewed 17 August 2015

For Apia standards, a very good hotel. Pros include the location and overall "ok-ness". The staff were generally friendly and helpful, altough sometimes a little slow in service (but that's normal in Samoa). Cons include the restaurant food (that was just ok) and a smallish pool. Had some cockroaches and geckos in the room but I guess that normal in...

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Helpful?
Thank Follke
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Follke Thank you for your review. It is unfortunate we were unable to meet while you were here as the wife of our Chef is from Finland and doesn't get the opportunity to speak Finish much. Samoa is certainly quite a distance from Helsinki but by all means do ensure you contact us prior to your arrival should you...

Sydney, Australia
Reviewed 14 August 2015

We stayed with our children here as a base for our holiday in Samoa and were very happy with the quality of the room and the service. Although the pool is starting to look a little tired, it's a good size, and the pool area is very pleasant. The location is a close walking distance to town.

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Helpful?
Thank Sarah0000000
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Sarah As you and your family found out Tanoa Tusitala is well appointed and is conveniently located to Apia central. As you mentioned, it is an ideal base to explore other attractions in Samoa. Whilst there is excellent accommodation on the other side of the Island that isolation is a draw back for some guests. I am happy to...

Newcastle, Australia
Reviewed 13 August 2015

Stayed here on business while running a course at the hotel. The hotel is a fairly classic one for the Pacific. Big, open foyer, covered decks, lush gardens, reasonable rooms - but the standout are the magnificent carvings that decorate the grounds. I was impressed! The food isn't bad though nothing to write home about. They have a very friendly...

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Helpful?
Thank Bev P
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Bev Well it certainly seems the hotel has made an impression on you and I note your comments regarding the carvings. The Tanoa Tusitala is committed to promoting and preserving the rich cultural heritage of Samoa and the art work around the hotel is from the Leulumoega Fou College of Fine Arts. I really encourage visitors to Samoa to...

Waitakere > Piha
Reviewed 13 August 2015 via mobile

Pleasantly surprised with large room. Good room supplies and very good linen. Double double and heaps of room. Staff attentive and happy. Only let down was dinner. Nothing to recommend there but good breakfast. Very clean.

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Helpful?
Thank bobbiec
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Bob Thank you for sharing your thoughts with us. We are definitely located in the heart of Apia which our guests do find convenient. Admittedly our menu does not mirror that of big city restaurants but we do offer simple, fresh tasty meals utilizing fruit and vegetables from our on site hotel garden. We certainly appreciate you endorsing our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the heart of Apia, the Tanoa Tusitala Hotel is the ideal Hotel for Business and leisure. It is located within walking distance to all major offices,and is easily accesable to all major tourist spots.There is 95 beautifully renovated guest rooms all with individually controlled Air Conditioning. Situated on 12 acres of landscaped gardens and offering all the facilities you would expect of a 4 Star Plus Hotel. The hotel features a swimming pool and children’s pool, Tamarind Specialty restaurant, tennis courts and Poolside Bar.Senakai Spa is located at the Hotel, and is the perfect place to rewind, relax and enjoy some wonderful Spa treatments. ... more   less 

Additional Information about Tanoa Tusitala Hotel

Address: Beach Rd | Sogi, Apia, Upolu 1, Samoa
Region: Samoa > Upolu > Apia
Price Range: RM393 - RM1,075 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tanoa Tusitala Hotel 4*
Number of rooms: 95
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Also Known As:
Tanoa Tusitala Hotel Samoa/Apia
Hotel Style:
#3 Luxury Hotel in Apia
#5 Family Hotel in Apia
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Questions & Answers

Here's what travellers have asked, with answers from Tanoa Tusitala Hotel staff and other travellers.
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Questions? Get answers from Tanoa Tusitala Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views, quieter rooms”
 of 5 bubbles A2212DSsamw, 11 Jan 2017 | Read review
“Totally awesome place to vacate and relaxed. Rooms were great with comfortable mattress and blankets for the high speed AC.”
 of 5 bubbles ringow378, 7 Jan 2017 | Read review
“Access with flow to rooms without crossing the Front Desk”
 of 5 bubbles 42patricki, 30 Dec 2016 | Read review
“Rooms on the ground floor have double beds, very convenient.”
 of 5 bubbles 234reginap, 23 Dec 2016 | Read review
“Ask for the ground floor”
 of 5 bubbles Churchill48, 25 Nov 2016 | Read review
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