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Tanoa Tusitala Hotel

729 reviews
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Traveller (278)
Pool & Beach (48)
Room & Suite (30)
Overview
  • Excellent44%
  • Very good38%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“deck bar”(11 reviews)
“duty manager”(10 reviews)
“flea market”(8 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (729)Write a Review
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All reviewsdeck barduty managerflea marketfia fia nightsea wallrooms are spaciousspecial thanksclose to townthe general managerlittle thingsstayed nightsair conditioningbuffet breakfastnice poolaggie greysfamily holidaynew zealand
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181 - 185 of 721 reviews
Reviewed 5 September 2016

Second visit and no regrets. First: the General Manager is personable, visible and good ! Everything follows from there. Meet / registration / moving into room easy and efficient. Great clean good sized rooms with usual services. Nice big beds with good linen and yummy...More

1  Thank bobbiec
Response from GMTTH, General Manager at Tanoa Tusitala HotelResponded 8 September 2016

Talofa Bobbiec Thank you for such a kind review. For the benefit of future guests who visit Trip Advisor to make their travel decisions I would like to spend some time to highlight your comment - "The few problems we had, once mentioned, were fixed...More

Reviewed 30 August 2016 via mobile

A heartfelt fa'afetai lava and praise to the Tanoa Tusitala Events and Conference Manager Alex Frost and his team. To the GM Jason Strickland - Alex and his team (Lafo, Ricky and staff behind the scenes) are a Godsend. Alex - thank you for making...More

Thank Breeda T
Response from GMTTH, General Manager at Tanoa Tusitala HotelResponded 2 September 2016

Talofa Breeda It really is lovely to receive such a cheerful review. It seems the entire team exceeded your expectations and I couldn't be prouder. We have an excellent reputation for hosting events, particularly when Samoans visit from overseas to reunite with their family. Our...More

Reviewed 25 August 2016

From our first friendly welcome on arrival at Faleola International Airport ,to the big smiles and welcoming , helpful staff at the hotel late in the our stay was made enjoyable and comfortable by the low key but always helpful staff at Tanoa Tusitala Hotel.....More

Thank Dianne A
Response from GMTTH, General Manager at Tanoa Tusitala HotelResponded 26 August 2016

Talofa Dianne Clean spacious air conditioned rooms, great staff and our location make us by far the most popular and highly rated hotel in Apia. We are a modest hotel in the center of Apia with a real Samoan ambience second to none and this...More

Reviewed 23 August 2016

Average is all I can say. Stayed there for 6 nights. Reasons are as follows: - Gym door is broken. When asked by staff - they point to "just use the other door". - Towels at gym. There were there on one day. Not there...More

Thank Eugene T
Response from GMTTH, General Manager at Tanoa Tusitala HotelResponded 24 August 2016

Talofa Eugene I genuinely thank you for your feedback. I do agree with some aspects of your review, namely the towel dilemma! We have plenty of towels but I do struggle instilling in the team the concept of replacing them in a timely manner. This...More

Reviewed 21 August 2016

My sister and I just returned from a trip to Samoa which was absolutely superb. The Hotel is run by a very caring Manager and this filters through to his staff. (Thanks to Imo who was a lot of fun.) The Manager arranged a trip...More

Thank quins272
Response from GMTTH, General Manager at Tanoa Tusitala HotelResponded 23 August 2016

Talofa "Quin" We are delighted that your stay at our hotel complimented the rest of your experiences in Samoa and we will certainly pass on your praises to Imo in the bar. See you next year! Regards Very caring Manager and the Tanoa Tusitala team

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$109 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Apia
#3 Family Hotel in Apia
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$109 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Apia
#3 Family Hotel in Apia
Room types
Suites, Non-Smoking Rooms
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Traveller (278)
Pool & Beach (48)
Room & Suite (30)
Dining (24)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Iris H
6 October 2016|
AnswerShow all 6 answers
Response from GMTTH | Property representative |
All the time. We are probably the most popular place in Samoa to get married and are very reasonably priced.
1
Vote
elizabethWollongong
3 July 2016|
AnswerShow all 2 answers
Response from EMtth | Property representative |
7mins by drive away & 5 tala taxi fare
0
Votes
VictoriaHansen2016
30 June 2016|
AnswerShow all 2 answers
Response from katfitx | Reviewed this property |
I would love to comment but i dont understand what she's talking about.
0
Votes
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12
Room Tips
"Don't choose room blocks between 100-300 there is a very noisy bar/music place behind which all you can..."
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"All rooms we got to stay in are comfortable, no matter what the weather is."
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"Since there is no lift, those with access problems would be best to ask for a ground floor."
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"if you have a lot of baggage, request ground floor - no elevator."
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