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All reviewsdeck barduty managerflea marketfia fia nightsea wallrooms are spaciousspecial thanksclose to townthe general managerlittle thingsstayed nightsair conditioningbuffet breakfastnice poolaggie greysfamily holidaynew zealand
Second visit and no regrets.
First: the General Manager is personable, visible and good ! Everything follows from there.
Meet / registration / moving into room easy and efficient.
Great clean good sized rooms with usual services. Nice big beds with good linen and yummy...More
1 Thank bobbiec
Response from GMTTH, General Manager at Tanoa Tusitala HotelResponded 8 September 2016
Thank you for such a kind review.
For the benefit of future guests who visit Trip Advisor to make their travel decisions I would like to spend some time to highlight your comment - "The few problems we had, once mentioned, were fixed...More
A heartfelt fa'afetai lava and praise to the Tanoa Tusitala Events and Conference Manager Alex Frost and his team. To the GM Jason Strickland - Alex and his team (Lafo, Ricky and staff behind the scenes) are a Godsend.
Alex - thank you for making...More
Thank Breeda T
Response from GMTTH, General Manager at Tanoa Tusitala HotelResponded 2 September 2016
It really is lovely to receive such a cheerful review. It seems the entire team exceeded your expectations and I couldn't be prouder.
We have an excellent reputation for hosting events, particularly when Samoans visit from overseas to reunite with their family.
From our first friendly welcome on arrival at Faleola International Airport ,to the big smiles and welcoming , helpful staff at the hotel late in the our stay was made enjoyable and comfortable by the low key but always helpful staff at Tanoa Tusitala Hotel.....More
Thank Dianne A
Response from GMTTH, General Manager at Tanoa Tusitala HotelResponded 26 August 2016
Clean spacious air conditioned rooms, great staff and our location make us by far the most popular and highly rated hotel in Apia.
We are a modest hotel in the center of Apia with a real Samoan ambience second to none and this...More
Average is all I can say. Stayed there for 6 nights. Reasons are as follows:
- Gym door is broken. When asked by staff - they point to "just use the other door".
- Towels at gym. There were there on one day. Not there...More
Thank Eugene T
Response from GMTTH, General Manager at Tanoa Tusitala HotelResponded 24 August 2016
I genuinely thank you for your feedback. I do agree with some aspects of your review, namely the towel dilemma!
We have plenty of towels but I do struggle instilling in the team the concept of replacing them in a timely manner. This...More
My sister and I just returned from a trip to Samoa which was absolutely superb. The Hotel is run by a very caring Manager and this filters through to his staff. (Thanks to Imo who was a lot of fun.) The Manager arranged a trip...More
Response from GMTTH, General Manager at Tanoa Tusitala HotelResponded 23 August 2016
We are delighted that your stay at our hotel complimented the rest of your experiences in Samoa and we will certainly pass on your praises to Imo in the bar.
See you next year!
Very caring Manager and the Tanoa Tusitala team