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Quality Hotel Americana Nogales

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52 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Reviewed 3 days ago NEWvia mobile

We've been here for 2 hours. There were bloody bandages behind the trash can in the bathroom. The turntable inn the microwave doesn't work. The water facet in the shower is so tight to turn but loose from the wall I thought it was going to break. Water did get hot but the pressure is so weak it's like being...

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Helpful?
Thank Barbara C
Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

Barbara C, thank you for your comments about your stay. We are checking into which housekeeper cleaned the room prior to your check-in. You don't mention whether you spoke to our FD or General Manager about all the problems you found in your room. It's not our intention to have unhappy guests. We could've very easily moved you to another...

Reviewed 4 weeks ago via mobile

Stayed there with my Son. We are from San Diego and were back in my home town of Nogales for a friends reunion. Nobody recommended this hotel but I'm so happy to have stayed here. Very friendly and helpful staff and not to mention a nice bar for a night cap. Complimentary breakfast was the best I have ever had!...

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Helpful?
Thank Lourdes K
Renton, Washington
Reviewed 22 October 2016

This hotel is so close to the border. The hotel reception was wonderful. Very helpful! We arrived pretty late but were told food was available in the bar until 9. We hurried to put our luggage in our room and went to the bar. Got there at 8:55. Yes, pretty late, but we were told the kitchen was already closed....

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Thank pamill1
Phoenix, Arizona
Reviewed 20 October 2016

Great find...close to the border. We were going to spend the day across the border. Parked our car at motel and took bus to the border. Motel was clean. Desk staff very helpful and cordial. Breakfast one of the best (included) for the Choice Hotels chain. There is a bar on the premises. Front desk gave us buy one get...

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Helpful?
Thank wendystevi
Reviewed 18 October 2016

I doubt there are many events of our size in Nogales, so one would expect the hotel to be at least a little bit overwhelmed. But Americana Nogales had everything running smoothly. Our rooms were excellent and the food was delicious and very reasonably priced. But the best part was the service. The staff was accommodating to our requests, and...

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Thank Jeeni C
Calgary, Canada
Reviewed 2 October 2016

Stayed here before our trip across the border, easy to find close to the border crossing for downtown Nogales. Service was good, rooms were ok and clean. Lots of parking if you are traveling with trailers. Restaurant at the hotel was ok. Pet friendly hotel.

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Helpful?
Thank steponeCanada
Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

Steponecanada, thanks for your comments. We are an older property, but all our staff work very hard to maintain all aspects of the hotel in good running order. In the future, we hope you stay with us again and we wish you safe travels.

Lawrenceburg
Reviewed 27 May 2016

I traveled here with a group and I would say the staff was very helpful and friendly and the Kitchen was great from the Pizza in the evening to the wonderful buffet breakfast with omelettes cooked to order.

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Helpful?
Thank tpaulanderson
Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

thank you tpaulanderson for your nice comments. We hope you enjoyed your time in our town, and we're very happy you enjoyed the food in our restaurant. We hope to see you again whenever you are in our area.

Guelph, Canada
Reviewed 13 May 2016

At the far end from the walkthru border crossing as well as close to the access to the Mariposa truck crossing (cheap gas at the corner of Mariposa and Grand) Rooms are large, lots of parking including oversize. The bar girl was very friendly and there was 2 for 1 drink special on checkin as well as a decent continental...

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Thank Wade1958
Manitoba
Reviewed 22 March 2016

I used to stay at the Best Western next door until it started to deteriorate. I never thought much of the Americana but, since Quality Hotels took it over, thought it might be worth a try. My verdict: it's an excellent hotel! Check in was fast and the staff was very friendly. Breakfast (included) was served buffet style in a...

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Helpful?
Thank wandererMB
Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

wandererMB, thank you for your comments. We purchased the hotel two years ago this week and decided to convert it to a Quality Hotel. It seems to be working out and we are very glad you enjoyed your stay and our local town. We hope to see you the next time you're in our area.

Chicago, Illinois
Reviewed 20 March 2016

Took short getaway from teaching to tour southeast Arizona. This hotel fit our needs, and we were expecting something nice, but modest. Instead, it was one of the best hotels we've stayed at in years. Greeted on arrival with bottles of icy water and coupons for drinks and breakfast, then shown to a room that was a mini-suite. Everything spotless...

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Helpful?
Thank Willwerks
Cynthia L, Owner at Quality Hotel Americana Nogales, responded to this review

Willwerks, thanks so much for your fantastic comments. Our staff works very hard on customer service and keeping everything running smoothly. We hope to see you the next time you're in town.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
In April 2014, the Americana Hotel was purchased and changed its name to the Quality Hotel Americana Nogales. We offer a smoke free hotel, complimentary hot entree traditional Mexican breakfast,free high speed business Internet, 90+ HD T.V. channels on a 32" flat screen. We also have 3800+ square feet of meeting space for all your special event needs. ... more   less 

Additional Information about Quality Hotel Americana Nogales

Address: 639 N. Grand Avenue, Nogales, AZ 85621 (Formerly Americana Hotel)
Region: United States > Arizona > Nogales
Price Range: RM321 - RM357 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Hotel Americana Nogales 2.5*
Number of rooms: 97
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel Americana Nogales staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one overlooking pool”
 of 5 bubbles Willwerks, 19 Mar 2016 | Read review
“We liked the rooms behind the courtyard. More privacy. We stayed there 3 days.”
 of 5 bubbles satisfiedfamily2016, 5 Jan 2016 | Read review
“Rooms upstairs in the back are a million miles away from parking, but very quiet”
 of 5 bubbles Nevar, 31 Oct 2015 | Read review
“1st floor pool view has sliders out to courtyard area.”
 of 5 bubbles dbrinpcfl, 12 Sep 2015 | Read review
“Downstairs poolside rooms have sliding glass doors to a nice "shared" patio.”
 of 5 bubbles lauragP6151SM, 7 Sep 2015 | Read review
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