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All reviewsspring trainingpancake machinevisiting relativesroom was cleanwould stay here againbagelsa great place to stayfree breakfast issun cityvery nice hotelthe breakfast areanice poolbaseball tournamentchecking intop floorthe loopphoenix area
The hotel has been updated, but it has a slight feel of Spartan.
For example there is no water available in the reception area. Most hotels provide that. One day we wanted water and were told we had to purchase bottled water at $2 each!...More
We stayed six nights at this hotel and had a superbly comfortable stay. It is located just off the 101 loop and therefore travel around greater Phoenix is relatively easy. It is on the edge of P83 area, set behind Crackerbarrel and backing on to...More
We stayed here with our high school team while in town for tournament. The property is easily accessible from the 101, located near several auto dealerships. A Cracker Barrel is next door. Luis made the check-in process smooth and efficient, The kids wanted to hit...More
This is a clean, quiet place to stay. KIng bed very comfortable. Pillows very nice.
Although the sink water was hot, the bath/shower was only Luke warm.
Mentioned the issue to the desk clerk after first nite, but no one looked at issue.
Thank Jim S
Response from jeffreyt466, General Manager at Holiday Inn Express Hotel & Suites, PeoriaResponded 20 March 2018
Thank you for your review. I apologize about the temperature of the water in your room I can sure assure you that the water issue has been taken care of. Thank you for bringing it up to the front desk so we were able to...More
Arrived 1.5 hours after check in and had to wait for a room. "Upgraded" Room was sub par. Service at hotel was ok. Food ok, coffee Good. The location was great. Close to P83 and Sun City West area. Close to 101 so commuting was...More
Thank alex h
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, PeoriaResponded 13 March 2018
Hello alex h,
Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim...More