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Embassy Suites by Hilton Hotel Phoenix Biltmore

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Embassy Suites by Hilton Hotel Phoenix Biltmore
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933 Reviews from our TripAdvisor Community

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Showing 923: English reviews
Jackson, MS
Reviewed yesterday NEW

This is a large property with a big lobby for plenty of room for meeting/gathering with people if so desired. Rooms were nice and comfortable which allowed for a good night's sleep. The property is not brand new, so some of the furniture/fixtures have a little wear to them, but nothing to compromise the quality of the room. The staff...

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Helpful?
Thank MTI64
Charlotte, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 16 December 2016

I thoroughly enjoyed this hotel! You will love the staff! I recommend you consider this hotel as it has a great location with nice shopping across the street. I stayed at the hotel for a week and the staff knew my name. The breakfast bar had an amazing lady making omelets and I enjoyed meeting her. The pool was being...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kelly W
About Hotel's Favourite Review
Valarie24, General Manager at Embassy Suites by Hilton Hotel Phoenix Biltmore, responded to this review

Dear Kelly W, Thank you for the review of our hotel. Our team works hard to make sure all our guests have a great time and I am so glad you enjoyed your stay. I hope you will visit us again soon. Sincerely, Valarie Miceli General Manager

Florida, US
Reviewed 2 days ago NEW

Despite the great looking entrance, the hotel is very outdated. I stayed there last week when it was in the 40's during the night. I'm from Florida, it is cold for me. There was no heater. The thermostat is not controlled in the individual room if the heater is not turned on at the whole property. Solution: they gave an...

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Helpful?
Thank aschafer
Chicago, Illinois
Reviewed 5 days ago NEWvia mobile

Nice location rooms usual Embassy Suites. Breakfast is really good and the staff is attentive. Manager's Reception every night is also a usual Embassy Suite thing and it's really nice to be able to enjoy a few drinks and snacks on the house. My room was just ok. Probably better newly renovated rooms are available mine was older, clean but...

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Helpful?
Thank tvhead1992
Redlands, United States
Reviewed 1 week ago

This Embassy Suites is excellent and its location is convenient. This place is very comfortable. I ate at the hotel restaurant, really nice steak. You can't beat the managers reception. And all the breakfast is made to order. The mall is across the street for more eating and shopping opportunities.

Review collected in partnership with Embassy Suites Hotels
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Thank Robert B
Phoenix, United States
Reviewed 1 week ago via mobile

This hotel had happy hour and free breakfast. Staff were friendly and check in & out was very easy. Definitely for families looking for a relaxed time. It is very close to shopping and fine dinning. Shuttle available for guest.

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Thank christinacR670ST
United States
Reviewed 1 week ago

Been staying here annually for the past 5 years. I was wowed the first few times, but this hotel has become dated. This is no longer a hotel I would seek to stay at. Our last visit had multiple stains on the carpet, tootpaste left on the shower tiles, a clock that was set to the wrong time and couldn't...

Review collected in partnership with Embassy Suites Hotels
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1Thank G2307VCpatrickb
Philadelphia, Pennsylvania
Reviewed 1 week ago

I like staying here because of the location. The morning breakfast is great and the evening reception was really nice too. The hotel staff are very friendly; they always greet you when you pass by. I love the atrium and having breakfast or snacks there...very relaxing.

Review collected in partnership with Embassy Suites Hotels
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1Thank Z3192FDsued
Minneapolis, Minnesota
Reviewed 1 week ago

The property was lovely. The welcome reception had a very limited beverage and buffet selection, however, it was nice to relax in the lounge. The suite itself was very clean and spacious. The morning breakfast exceeded my expectations. The only issue was the inability to control the room temperature. It was extremely warm.

Review collected in partnership with Embassy Suites Hotels
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Thank S4300QGnancyp
Broomfield, United States
Reviewed 1 week ago

This hotel is in major need of an upgrade very dated. My room had mold and other issues like toilet cover broken and the ceiling had water damage next to the ventilation. The breakfast is the best part of this hotel they make omelets to order with hash browns and bacon as well as the usual breakfast items you get...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 138ericn

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Hotel Phoenix Biltmore

Address: 2630 E Camelback Rd, Phoenix, AZ 85016-4206
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range: RM837 - RM1,691 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Phoenix Biltmore 3.5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Embassy Suites Phoenix
Phoenix Embassy Suites
Hotel Style:
#41 Romantic Hotel in Phoenix
#44 Family Hotel in Phoenix
#49 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Phoenix Biltmore staff and other travellers.
7 questions
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Wallingford, Connecticut
Santiago, Chile
Cocoa, Florida
over a year ago
Warminster, Pennsylvania
Warminster, Pennsylvania
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Hotel Phoenix Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the hypoallergenic rooms, they have a machine to make the air small better since the carpet is quite old.”
 of 5 bubbles aschafer, 22 Jan 2017 | Read review
“Until the pool is finished, do not get a pool view during the weekdays.JACKHAMMERS !”
 of 5 bubbles SylviaS4, 17 Dec 2016 | Read review
“not too quiet”
 of 5 bubbles mikesI6999GK, 13 Oct 2016 | Read review
“I stayed on the fifth floor (the top floor) which was far enough away from the large atrium to muffle the sounds”
 of 5 bubbles richardgW9466FW, 2 Sep 2016 | Read review
“There a lot of other hotel in Phoenix that I consider to be much better.”
 of 5 bubbles sfhardy, 3 Aug 2016 | Read review
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