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Arizona Grand Resort & Spa

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#30 of 174 Hotels in Phoenix
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Arizona Grand Resort & Spa
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2,623 Reviews from our TripAdvisor Community

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Wisconsin
Reviewed 3 days ago NEW

We have traveled the country and often stay in VRBO-type residence for the space and amenities. BUT, when it comes to AZ, we ONLY stay at the Arizona Grand! We've stayed here for the past 12 years, and I often traveled here on business prior to that. Why do we keep coming back? * Location! Right off the freeway, all...

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Helpful?
Thank mom2maddie
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello mom2maddie, I cannot thank you enough for your detailed review. I am so thankful for your continued loyalty and greatly appreciate your time to share your stay on TripAdvisor. I will be sure to congratulate the team on their mentions. I love hearing that every single aspect of your visit continued to exceed expectation. Our team continually strives to...

El Paso, Texas
Reviewed 3 days ago NEW

It has several stand alone buildings within the Resort so I recommend to look at a map of the Resort before visiting. Even though there are signs it took us a bit at night to find the lobby. We reserved the two rooms suite and it was fantastic. The view to the golf course was phenomenal. It has a full...

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Helpful?
Thank julio c
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello julio c., I am glad you enjoyed your visit. I am sorry to hear you had to purchase utensils as we have them available upon request. I also appreciate your constructive notes regarding your dining experience and I will be sure to share with the team. Thank you for your kinds words regarding the water park and your suite....

Port Matilda, United States
Reviewed 3 days ago NEW

So if you're up for a great adventure, this is a wonderful spot. the weather was great, I was here for spring training. The prices are astronomical for all hotels near spring training, so it wasn't a huge sticker shock when I got the bill. And the room was nicely appointed. For what I paid, I would have expected more,...

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Helpful?
Thank Ali C
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello Ali C., thank you for your 4-star review. I am glad you chose us to celebrate spring break and enjoy MLB Spring Training. I understand your frustration regarding the resort layout. Our 744 suites, 18-hole golf course, full-service spa, 20,000 square foot athletic facility and 7-acre water park make us one of the largest resorts in Arizona. I totally...

Dexter, United States
Reviewed 3 days ago NEW

Family of 4 on our first trip to AZ from Midwest 3/16/17. Enjoyed the resort especially the pool area. Kids (8 &12) had plenty to do. Loved the lazy river and nightly movie at the pool as the sunset. The pool cabana seemed a little pricey but I guess worth it to guarantee shade, space and service for your party....

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Helpful?
Thank Ryan M
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello Ryan M., thank you for your review. I am glad your family enjoyed our nightly spring break "dive in" movie and lazy river at Oasis Water Park. I also appreciate your kind words regarding your golf experience and our centralized location. Thank you for your recommendation and sharing your stay on TripAdvisor. We cannot wait to welcome you back...

Reviewed 3 days ago NEWvia mobile

I'm sure this property had a moment of glory, but that seems decades past. While the rooms and property are clean, their age is certainly showing. In-room paint and finishes are spotty, faucets and toilets are hardly water conserving, carpet is stained and out-of-date, and ceilings are 1970's low (and I'm peering up at a 3ft long crack in the...

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Helpful?
Thank Amygdala1234
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello Amygdala1234, I am sorry and surprised to hear our water park did not meet your expectation. Our 7-acre Oasis Water Park is one of our most popular amenities among our others including the golf course, spa, and athletic club because of the eight-story thrill slides, lazy river, wave pool, Wild Cat Springs and Caliente Springs. We will be undergoing...

Phoenix, Arizona
Reviewed 5 days ago NEW

We held our wedding at the Arizona Grand Resort & Spa in late February 2017 and were thoroughly impressed with every aspect! Our goal was to have a classy dinner party style wedding for our 91 guests, and they certainly delivered. Here's a breakdown: VENUE: All our wedding events (ceremony, cocktail hour, and reception) were held at Las Palmas, the...

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Helpful?
Thank Milena C
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello Milena C., congratulations on your recent nuptials! I am delighted you chose us to be a part of your special day. Our expert staff works diligently to create a seamless experience for each of our special events. Tracy, Misty, and our culinary / banquet staff are truly among the best. I appreciate your kind comments regarding all aspects of...

Calgary, Canada
Reviewed 5 days ago NEW

The resort is a great place for families. it is a bit older at least in the area we stayed but it is clean and quiet. There are lots of things for kids who love the water. Not sure if its a couples resort though. We only found the cafe opened for meals and the service at the pool was...

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Helpful?
Thank sunshine19561607
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello sunshine19561607, thank you for your 4-star review. I appreciate your kind comments regarding the staff and grounds. I hope you reconsider us as a great resort for families and couples as we offer six dining outlets, a 20,000 sq. ft. athletic facility, a full-service spa, and golf course, in addition to the 7-acre Oasis Water Park. Thank you for...

Falmouth, Maine
Reviewed 6 days ago NEW

Good service, lots of attentive bell hops and cart men. Our room had a view of the parking lot at smelled musty. There were always long lines for the restaurant at lunch and dinner. Sometimes 2 hours for dinner. The food was generally pretty good, although the wait staff were at times flustered and seemed overwhelmed. There were also long...

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Helpful?
Thank AndrewFMZ
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello AndrewFMZ, I am sorry to hear you experienced long lines during your visit. I appreciate your understanding as we are currently in our peak season and do our absolute best to make sure all of our guests are assisted in a timely manner. I would have loved an opportunity to change your guestroom to improve your visit and view....

Tulsa
Reviewed 1 week ago

Outdated and overpriced! My family has visit Arizona Grand Resort multiple times and we enjoy ourselves each and every time we have visited. However, pricing has become ridiculously expensive in all aspects from food to drinks and adult beverages, therefore, we will not be returning as I'm certain we can find the same bette amenities elsewhere for the same price.

Review collected in partnership with this hotel
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Thank jakeman0609
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello jakeman0609, I am sorry to hear you do not plan on visiting again. I appreciate your loyalty and hope you choose to return. We will be undergoing a multi-million dollar guestroom renovation starting this summer and I would love a chance to welcome you back to enjoy our new guestrooms. Thank you for your feedback.

Helotes, Texas
Reviewed 1 week ago

The whole experience was fantastic! The staff was over the top, with my maid who kept my room clean as a whistle. Bob and Heather at the Lobby Grille took best service that my family has ever had. As for my wife, and son, there experience at the spa was again over the top. My wife told me that her...

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Helpful?
Thank mmonroe699454
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello mmonroe699454, I am thrilled you loved your stay. I am delighted you enjoyed your service throughout the resort and your family had an opportunity to take advantage of the many services our full-service spa offers. Thank you for sharing your visit on TripAdvisor and I hope you have a chance to see us again soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled at the base of America's largest urban park and wilderness preserve, Arizona's only AAA Four Diamond all-suite resort features spacious one and two-bedroom suites. Whether meeting with colleagues or vacationing with friends, gracious service, creative culinary delights, and unique recreational activities await. All in the midst of a tropical escape. ... more   less 

Additional Information about Arizona Grand Resort & Spa

Address: 8000 S Arizona Grand Parkway, Phoenix, AZ 85044-5409
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM767 - RM2,326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arizona Grand Resort & Spa 4*
Number of rooms: 744
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, getaroom.com, Priceline and Jetsetter so you can book your Arizona Grand Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Arizona Grand Hotel Phoenix
Pointe South Mountain Resort
Pointe South Resort
Arizona Grand Phoenix
Arizona Grand Resort
Hotel Style:
#5 Top resorts Hotel in Phoenix
#7 Spa Hotel in Phoenix
#12 Luxury Hotel in Phoenix
#27 Romantic Hotel in Phoenix
#27 Business Hotel in Phoenix
#34 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Arizona Grand Resort & Spa staff and other travellers.
92 questions
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Questions? Get answers from Arizona Grand Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose close to the pool with a view to the golf course.”
 of 5 bubbles julioc218, 22 Mar 2017 | Read review
“Ask for something in the main hotel, where the lobby is, but then you'll be far from the water park, so be careful.”
 of 5 bubbles 175alic, 22 Mar 2017 | Read review
“we were over the entrance of the area by the water park it was very busy in the mornings with the staff opening up the pool area”
 of 5 bubbles sunshine19561607, 20 Mar 2017 | Read review
“The rooms are quiet, but only if you turn off the fan”
 of 5 bubbles AndrewFMZ, 19 Mar 2017 | Read review
“For family with kids, there is a water park, ask to be close too it.”
 of 5 bubbles mmonroe699454, 18 Mar 2017 | Read review
5 of 5