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Arizona Grand Resort & Spa

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#31 of 173 Hotels in Phoenix
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Arizona Grand Resort & Spa
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2,534 Reviews from our TripAdvisor Community

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There are newer reviews for Arizona Grand Resort & Spa
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Showing 2,511: English reviews
Holly Springs, North Carolina
Reviewed 17 March 2015 via mobile

We stayed here for a weekend trip. The resort grounds are beautiful and spacious, but the rooms could use an update. They were large in size, and the beds slept very well. The onsite dining in the main lobby was very good. Beware of the large breakfast portions! Overall, we had a great stay, but I would not stay here...

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Helpful?
Thank Smith_Family2008
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Smith_Family2008, Thank you for your remarks regarding your recent stay with the Arizona Grand Resort and Spa. I am pleased to note that you enjoyed our beautiful grounds. We take pride in keeping our property beautiful for our guests. We have some of the best chefs in the valley. I know they will be thrilled to know how much...

Atlanta, Georgia
Reviewed 17 March 2015

This's resort is relaxing and great for couples or families. There are beautiful views of the golf course Crome the fire pits all around the patio. Several pools and even a water park! Good food in the restaurants and the rooms are comfortable. The rooms could be more soundproof though.

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Helpful?
Thank Kim W
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Kim W, Thank you for taking the time to remark on your stay with the Arizona Grand Resort and Spa. I'm pleased to note that you found enjoyment and relaxation while staying with us. Our chefs will be thrilled to know that you enjoyed their creations. We have some of the best chefs in the valley. I'm sorry that...

Phoenix, Arizona
Reviewed 17 March 2015

I came here for my birthday and had an amazing time. The staff was wonderful, every single person I interacted with was so friendly, professional and informative. I called early to see if I could get my room earlier and they were able to accommodate my request. It never hurts to ask, right? The water park was perfect for a...

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Helpful?
Thank FunINtheSUN153
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

FunNtheSUN153, Thank you for your kind remarks regarding your stay with the Arizona Grand Resort and Spa. Happy Birthday! I'm so pleased that you chose us for your birthday celebration! We love being part of special occasions in our guests lives. I'm glad you were able to check in early. You're right, it never hurts to ask! We try to...

Boston, Massachusetts
Reviewed 16 March 2015

I went to the Arizona Grand for a conference for work and the only complaint I had is the meetings I had to go to lasted too long! The resort itself is gorgeous and you can just walk around and explore the entire resort with a smile on your face. I saw a lot of families there so I am...

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Helpful?
Thank RichieP902
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear RichieP902, Thank you for your kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. I am so pleased to know that you enjoyed the resort, so much. Our whole team is committed to keeping the property beautiful for our guests. We seek to provide a welcome oasis in the desert. We hope you will return...

Denver, Colorado, United States
Reviewed 16 March 2015

The villas on the golf are beautiful, big and luxurious. The front desk person NIck was very helpful, attentive and positive personality!! He worked hard to find the best room and just had a enjoyable disposition.

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Helpful?
Thank James N
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear James N, Thank you for your kind words regarding your recent stay with the Arizona Grand Resort and Spa. I am so pleased that you enjoyed your stay in one of our Villas. You're right, they are spacious and beautiful. They are available to purchase as second-homes, and then can be put back into the rental pool for our...

Phoenix, Arizona
Reviewed 16 March 2015

I spent a beautiful and most enjoyable afternoon golfing the beautiful, well-maintained and might I add, extremely challenging (back 9, specifically) course at the Arizona Grand. My business colleagues and myself were treated extremely well. I recommended the course and I was playing with some very experienced golfers - they were, as was I, impressed with the course, but also...

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Helpful?
1Thank GMW1023
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear GMW1023, Thank you for your wonderful review of your experience with the Arizona Grand Resort and Spa Golf course. I am so pleased that you and your colleagues chose to give our course a try. We are proud of our course, I'm glad you enjoyed it. You are correct, we are very lucky to have team members like Steven,...

Starbuck, Minnesota, United States
Reviewed 15 March 2015

We did not initially plan on staying at a resort during our stay in Arizona as we had family who already rented houses, but found the water parks in the area in early March not running with all their amenities such as slides, so we started looking at Resorts with waterparks. For about the same price as one full day...

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Helpful?
Thank Darin P
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Darin P, Thank you for your kind remarks regarding your stay with the Arizona Grand Resort and Spa. I am so pleased that you were able to enjoy the waterpark for the two days, one night, that you stayed with us. We are very proud of our waterpark and, like you, many of our guests enjoy it immensely! We...

Reviewed 15 March 2015 via mobile

Stayed here for just 2days as my wife attended a conference. The conference facilities seemed quite nice. We stayed on the Camelback suite section of the property and the rooms were large and well maintained. The grounds are beautifully landscaped and maintained. The gym and athletic club seemed to have something for everyone and I enjoyed my time there. I...

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Helpful?
Thank Towens55
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Towens55, Thank you for taking the time to remark on your recent stay with the Arizona Grand Resort and Spa. I am so pleased to note that you enjoyed the property. We take great pride in the beauty of our resort. Our whole team is committed to this, and it show. I apologize for the negative experience that you...

montana
Reviewed 13 March 2015

I am a travel agent from Montana who has had the pleasure of staying here twice, and will be going again in two weeks. The amazing service started before I even arrived. I made my reservation with Kate, who was wonderful! She was very fast in answering all my questions before arrival. Upon arrival I had issues with my credit...

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Helpful?
Thank Amandatravel1987
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear mandi, Thank you for your kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. I am thrilled to note that you have chosen us so often for your stays in Phoenix! I know Kate will be so happy to know that she was able to make you so comfortable and at ease before you even...

Reviewed 12 March 2015 via mobile

I had the opportunity to stay at this resort for a few days for a conference. The check-in process was quick and easy! My room was very large with a separate bedroom. The room was clean (at least to the naked eye) but had obvious signs of wear. The carpet had questionable spot and when I pulled the nite stand...

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Helpful?
1Thank Dphillips2012
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Dphillips2012, Thank you for taking the time to remark on your stay with the Arizona Grand Resort and Spa. I am pleased that you enjoyed your conference experience overall. Our whole team strives to provide for every need for our guests and their specific conferences. I apologize that your room was not up to our standard of cleanliness. I...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled at the base of America's largest urban park and wilderness preserve, Arizona's only AAA Four Diamond all-suite resort features spacious one and two-bedroom suites. Whether meeting with colleagues or vacationing with friends, gracious service, creative culinary delights, and unique recreational activities await. All in the midst of a tropical escape. ... more   less 

Additional Information about Arizona Grand Resort & Spa

Address: 8000 S Arizona Grand Parkway, Phoenix, AZ 85044-5409
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM982 - RM2,000 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arizona Grand Resort & Spa 4*
Number of rooms: 744
Reservation Options:
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Also Known As:
Arizona Grand Hotel Phoenix
Pointe South Mountain Resort
Pointe South Resort
Arizona Grand Phoenix
Arizona Grand Resort
Hotel Style:
#5 Top resorts Hotel in Phoenix
#7 Spa Hotel in Phoenix
#11 Luxury Hotel in Phoenix
#27 Romantic Hotel in Phoenix
#27 Business Hotel in Phoenix
#34 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Arizona Grand Resort & Spa staff and other travellers.
84 questions
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Questions? Get answers from Arizona Grand Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a resort fee which includes a lot however just call and check so that you are fully aware what is due when you arrive,”
 of 5 bubbles joshcamarillo, 12 Jan 2017 | Read review
“We stayed in Camel Back and liked the location.”
 of 5 bubbles 960LisaA, 1 Jan 2017 | Read review
“if you don't like hauling your luggage up and down stairs - stay at a ground level room”
 of 5 bubbles mscepp944, 22 Dec 2016 | Read review
“A villa in the "Villa" section . Independently owned and newer.”
 of 5 bubbles LindaP5934, 7 Dec 2016 | Read review
“villas were pretty quiet”
 of 5 bubbles Susiewoozie12, 6 Dec 2016 | Read review
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