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Arizona Grand Resort & Spa

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#33 of 173 Hotels in Phoenix
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Arizona Grand Resort & Spa
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2,499 Reviews from our TripAdvisor Community

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There are newer reviews for Arizona Grand Resort & Spa
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Showing 2,478: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2015

We enjoyed our time at the Arizona Grand. The property is beautiful. We especially enjoyed eating breakfast by the lobby where there are fireplaces/firepits and beautiful views of the golf course. We also enjoyed taking our kids to the water park on opening day. The staff at the main lobby was extremely helpful...especially Alfredo who was able to extend our... More 

Helpful?
1 Thank Megan d
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Megan d, Thank you for your kind remarks regarding your stay with the Arizona Grand Resort and Spa. I am so pleased that you enjoyed your stay. I know Alfredo will be thrilled to know that he was able to provide you with great service and ensure that you were able to enjoy the resort for an extra night.... More 

Calgary, Canada
Level Contributor
224 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed 18 February 2015 via mobile

After a round if golf be sure to stop into the Lobby Grill and it's beautiful patio overlooking the pond and first tee box. Beautiful setting, great service and great food make it a must do to catch the setting sun. Very comfortable seating arrangements to catch the views. Love it!

Helpful?
Thank Bernie G
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Grums, Thank you for your kind review of the Arizona Grand Resort and Spa. I'm pleased to note that you enjoyed your time with us. We also enjoy the beauty and ambiance of our Lobby Grill and the outdoor patio. I'm so pleased that you took the time to rest there after golfing. I know our team at the... More 

1 review
Reviewed 18 February 2015

My girlfriend and I booked a one night stay at the Arizona Grand for Valentine's Day this past weekend, and we were more than pleased with the hotel and staff. The villa we stayed in was exceptional with a large layout and scenic golf course views. Perfect for the occasion. The resort water park was clean, well staffed and even... More 

Helpful?
Thank Ben S
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Ben S, Thank you for your kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. I am so pleased that you and your girlfriend had a wonderful time at our resort! I know Nick will be thrilled to know that he made you feel so welcome and comfortable so you could have a romantic weekend... More 

Phoenix, Arizona
1 review
Reviewed 17 February 2015

We had a suite reservation with an option to upgrade to a villa, and that was a great choice! The villas are newer, and have great views. Also at check in, Nick was very helpful and gave us the opportunity to check in early; much appreciated!

Helpful?
Thank LDM2015
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear LDM2015, Thank you for taking the time to remark on your stay with the Arizona Grand Resort. I am so pleased that you took the opportunity to upgrade to one of our Villas. You're correct, they are very beautiful and well kept. I know Nick will be thrilled that he was able to help you and make a good... More 

billings,mt
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 16 February 2015

My husband and I recently stayed here for three nights. Very nice resort and the people were very friendly. Koby checked us in and we had a nice bottle of wine waiting for us. Some other names that stood out were Luis, Cassie and Evie. Pools were great. Gym was amazing. We don't golf but the grounds clean and well... More 

Helpful?
Thank scubawifeinmaui
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear scubawifeinmaui, Thank you for your kind remarks. I am so pleased that you enjoyed your stay with the Arizona Grand Resort and Spa. I'm so pleased that members of our team stood out in their service to you. I know they will be delighted to see their names mentioned! I am so pleased that you were able to enjoy... More 

Winston Salem, North Carolina, USA
Level Contributor
547 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed 16 February 2015 via mobile

An expansive property with very nice accommodations. The rooms are large and nicely appointed. The conference center is in the middle of the property and very convenient. There is plenty of outdoor common space and a great pool and gym. The biggest challenge during our stay was with short staffing in the restaurants. Staff members apologized on a number of... More 

Helpful?
Thank Dollyamas
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Dollyamas, Thank you for your remarks regarding your stay with the Arizona Grand Resort and Spa. I'm so pleased to note that you enjoyed your stay while attending a conference. I'm glad you enjoyed our beautiful outdoor spaces as well as our full Athletic Club. I do apologize that you did not receive the service that we expect of... More 

Calgary, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 February 2015 via mobile

Nice property but horrible service by staff especially considering the cost. Called security twice as a result of domestic dispute and drugs being smoked in the suite beside ours - not the hotels fault but shrugged off as not an issue. Ordered drinks on patio to be rudely interrupted and threatened eviction by bar manager suggesting it was our own... More 

Helpful?
5 Thank CowtownSoccer
Orland Park, Illinois
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 February 2015

The Arizona Grand is a beautiful hotel on a sprawling golf course. The villa's are fantastic for a family with plenty of room and two balconies. The villas have a full Kitchen, living room, bedroom. Its is a awesome place to stay in the Phoenix area

Helpful?
Thank Dawnjacobsen
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear Dawnjacobsen, Thank you for your very kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. I am so pleased to know that you enjoyed the beauty of our grounds. We have an incredible team that is dedicated to keeping the resort beautiful for our guests. I am pleased that you enjoyed staying in one of... More 

Calgary, Canada
Level Contributor
323 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 15 February 2015

Recently stayed 3 very enjoyable nights at the Arizona Grand. The hotel has been around for a long time, and is a little dated, however still a beautiful hotel. The rooms were well appointed with a small balcony, mini bar, separate bedroom and living area, good space. Beyond the room, the grounds are very nice. We spent a full day... More 

Helpful?
Thank David B
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear David B, Thank you for your kind remarks regarding your recent stay with the Arizona Grand Resort and Spa. I'm so pleased to note that you enjoyed your stay and your room. You mentioned one of our greatest assets, our waterpark. I'm so glad that you had such a great time at Oasis! We are certainly proud of this... More 

Fairhope, Alabama
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 14 February 2015

This is an older resort located in the City of Phoenix. Rooms are small by today's standards. However it's location and amenities are very nice. It is adjacent to the largest city park in the US, South Mountain. You can literally walk to the beautiful desert park, which has miles of hiking and biking trails. We usually avoid eating at... More 

Helpful?
1 Thank John M
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Dear John M, Thank you for your remarks regarding your stay with the Arizona Grand Resort and Spa. I am pleased to hear that you enjoyed your experience. You're correct, we are literally at the base of South Mountain. The park has over 60 miles of hiking and biking trails. I hope you were able to get out and enjoy... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled at the base of America's largest urban park and wilderness preserve, Arizona's only AAA Four Diamond all-suite resort features spacious one and two-bedroom suites. Whether meeting with colleagues or vacationing with friends, gracious service, creative culinary delights, and unique recreational activities await. All in the midst of a tropical escape. ... more   less 

Additional Information about Arizona Grand Resort & Spa

Address: 8000 S Arizona Grand Parkway, Phoenix, AZ 85044-5409
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM808 - RM1,884 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arizona Grand Resort & Spa 4*
Number of rooms: 744
Reservation Options:
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Also Known As:
Arizona Grand Hotel Phoenix
Pointe South Mountain Resort
Pointe South Resort
Arizona Grand Phoenix
Arizona Grand Resort
Hotel Style:
#5 Top resorts Hotel in Phoenix
#7 Spa Hotel in Phoenix
#11 Luxury Hotel in Phoenix
#27 Business Hotel in Phoenix
#27 Romantic Hotel in Phoenix
#34 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Arizona Grand Resort & Spa staff and other travellers.
79 questions
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Questions? Get answers from Arizona Grand Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on an upper-level floor with a good view.”
 of 5 bubbles BillDFarmingdale, 26 Nov 2016 | Read review
“Great resort, great location with a wonderful staff who cares! Villas facing the golf course are amazing!”
 of 5 bubbles meknwa, 25 Nov 2016 | Read review
“The Mountain View area at the south end of the resort has some fantastic views of the golf course.”
 of 5 bubbles TomMcCauley, 23 Nov 2016 | Read review
“Our room was noisy.”
 of 5 bubbles HeatherJane737, 5 Nov 2016 | Read review
“golf course view or mountain view”
 of 5 bubbles johnaT9796NH, 31 Oct 2016 | Read review
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