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This is a great location for the convention center and the hotel has some good meeting facilities as well. The lobby and bar are huge. The rooms are standard fare, nothing special but not bad. Rooms are clean.More
1 Thank wildryd
Response from Nic_PHX, Executive Management at Sheraton Grand PhoenixResponded 19 February 2015
Thank you for the feedback and we are happy to know that you enjoyed your stay.
We love our location in the very heart of the downtown area and we hear often from our guests that they do as well. We’re glad you appreciated the...More
We stayed at the Sheraton Downtown Phoenix for a conference in February. If you're one for brief reviews, there was nothing terrible about our stay. If your company is paying and you only care about the location - rock on. It was uneventful stay and...More
2 Thank misskrisnewyork
Response from Nic_PHX, Executive Management at Sheraton Grand PhoenixResponded 16 February 2015
We appreciate the time that you took to provide an in-depth review of our hotel and the amenities that we offer after your recent stay.
It certainly gives us a lot to sort through and utilize and prioritize but ultimately we look upon what you...More
This hotel is locate downtown with shops, restaurants, and attractions within walking distance. Was easy able to take the metro from the airport and walk a couple quick blocks to the hotel. Service was extremely helpful. The rooms were comfortable and clean. The only issue...More
1 Thank GirlJustWants2Travel
Response from Nic_PHX, Executive Management at Sheraton Grand PhoenixResponded 11 February 2015
Thank you for your great feedback; it will give our Engineers an opportunity to have a look and evaluate what you experienced here.
We were happy to know that otherwise the stay was a satisfactory one.
We loved hearing that you took the Light Rail...More
I stayed at the Phoenix Sheraton for 3 nights on a business trip. It's a lovely, new hotel with lots of natural light, ultra-clean, and very pleasant to be in. The rooms are spacious and the beds are incredibly comfortable. It's also quiet, without a...More
Response from Nic_PHX, Executive management at Sheraton Grand PhoenixResponded 9 February 2015
Thank you so much for your kind comments, as customer care is one of our highest priorities here at the Sheraton Phoenix.
We are gratified to know that your recent stay was exceptional and that it was largely due to our friendly and helpful staff,...More
I spent two nights on a business trip recently and have to say I was underwhelmed by the entire experience. I "upgraded" to the club level thinking the extra expense would provide additional amenities and/or service. There was nothing wrong with the hotel and it...More
Response from Nic_PHX, Executive Management at Sheraton Grand PhoenixResponded 9 February 2015
Thank you for the recent feedback you provided after staying at our hotel. Although we were newly built in 2008, we will certainly consider all of your feedback, including that about upgrades. We appreciate you taking the time to write a review.
We consider feedback...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$95 - US$302 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Luxury Hotel in Phoenix
#18 Business Hotel in Phoenix
#19 Romantic Hotel in Phoenix
#31 Family Hotel in Phoenix
Non-Smoking Rooms ,
Number of rooms
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