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Aloft Phoenix-Airport

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#36 of 175 Hotels in Phoenix
Certificate of Excellence
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Aloft Phoenix-Airport
Aloft Phoenix-Airport
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608 Reviews from our TripAdvisor Community

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Showing 585: English reviews
San Diego, California
Reviewed 14 January 2016

Check in was great. When I arrived at the hotel, Nick checked me in and was efficient and friendly. It was a late check in and Nick was quick to get me my room keys and off for some shut eye. I also had trouble getting the AC to work, and Nick came over to get the old system started....

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Helpful?
Thank Fauvenbach
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear Fauvenbach, Thank you for taking the time to tell us about your recent stay at Aloft Phoenix Airport. I am glad to hear both Nick and Art took excellent care of you during your visit. Also, thank you for your feedback regarding the room and public space conditions, Our team continuously works to improve and repair the hotel public...

Perth, Australia
Reviewed 6 January 2016 via mobile

Recently stayed at this hotel on our way to Flagstaff. One night stop over. Art was on the front desk when we surfaced after arriving at 1:00am from San Francisco and he was very helpful, helped sorted out some things for us with the laundry. Art was a really positive, helpful young gentleman. A very good representative of the Starwood...

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Helpful?
Thank S_Kal007
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear S_Kal007- Thank you for taking the time to tell us about your recent stay at Aloft Phoenix Airport. I am pleased to hear Art was able to assist you during your stay, we enjoy recognizing our employees that go above and beyond for our guests. We look forward to welcoming you back during your next visit in Phoenix!

Henderson, Nevada
Reviewed 4 January 2016

Very trendy, youthful hotel with very friendly staff. Kids loved the pool table and games in available in the lobby. I liked the fitness facility and we all loved the customer service. Will definitely look to go to Aloft again in the future.

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Helpful?
1Thank Joe C
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear Joe C, Thanks for taking the time to review Aloft Phoenix Airport. I am glad to hear the kids enjoyed the complimentary pool table and games in the lobby. We strive to provide excellent customer service to each guest and I am delighted to hear you family loved it. We hope to see you back during your next visit...

Aurora, Canada
Reviewed 1 January 2016 via mobile

The hip and cool decor is a nice change from regular hotels: the open concept and modern bath. Very young and hip! Very clean too. The staff was super friendly and helpful. I love the hotel lounge: very happening! 😄 It does not feel like a hotel and is a nice break when you have been traveling for while.

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Helpful?
Thank Anne D
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear Anne D- Thank you for taking the time to tell us about your recent stay at Aloft Phoenix. I am delighted to hear that the hotel was a nice break from your usual travel arrangements and our team members were able to assist you with your needs . Our WXYZ bar features live music, great drinks and a social...

Santiago Metropolitan Region, Chile
Reviewed 27 December 2015

Modern concept applied to places usually dark, bored and old, Aloft is fun, colorful all easy access for all you just need, Check in was extremely fast and easy, staff well trained and always helpful.

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Helpful?
Thank i_PedroM
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear Pedro M, Thank you for taking the time to tell us about your recent stay at Aloft Phoenix Airport! I am pleased to hear you enjoyed Aloft's fun, modern and colorful concept. Here at Aloft we strive to provide a clean, safe and fun atmosphere. Our team looks forward to welcoming you back on property during your next visit...

New York City, New York
Reviewed 26 December 2015 via mobile

My family recently stayed at the Aloft in Phoenix. Art gave us exceptional attention. He made our stay one of our best travel experiences! The hotel was great! Can't wait to travel back! Very clean with great food available. Breakfast was fast and delicious.

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Helpful?
Thank Stephen B
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear Stephen B, Thank you for taking the time to tell us about your last stay at Aloft Phoenix Airport. I am pleased to hear Art took excelled care of your family during the visit. We look forward to seeing you again during your next visit in Phoenix.

Reviewed 16 December 2015 via mobile

Was stranded in Denver due to a blizzard thankful to the aloft for cancelling my reservation. Great when a compNy goes above and beyond. I love staying at Aloft's when I travel! Grateful for their understanding and classy handling of the situation.

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Helpful?
Thank Giovanna M
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear Giovanna M- I am glad to hear our team was able to assist you when there was a change in travel, winter storm's can sometimes be stressful situations and we're glad to assist whenever possible. We hope to see you next time when you visit Phoenix.

Dewey, Arizona
Reviewed 14 December 2015

Had an early flight so stayed here the night before. Was very impressed with how nice the room was, and friendly, helpful staff! Very European looking, clean, and very comfortable! Highly reccomend this to anyone! Asked for a quiet room, and never heard a sound! Slept like a baby. Great shuttle service to airport!

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Helpful?
Thank Cruiseaddict2
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

I am happy to hear that you got a good nights rest and that you found our property clean and our staff friendly. I hope that you visit us again soon!

Reviewed 14 December 2015

This was my first time at this hotel but not my first at an Aloft. My stay was during a weekend in December. This hotel is just like any other Aloft but with well above average service. Every experience with the staff went well above our exceptions. Art especially, as he took care of some special requests and seemed very...

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Helpful?
1Thank MarkPDXPHX
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for your comments and kind words about Art. Please, visit us again soon!!

Portland, Oregon
Reviewed 11 December 2015 via mobile

Stayed here for a flight layover, checked in before the check in time, which was very nice of them to have the room ready. Thank you for that. First time I stayed at an Aloft, and I personally didn't like the retro/modern theme they have. However it's a personal preference and that doesn't diminish from the fact that the room...

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Helpful?
Thank Happyfroggy19
Nicole M, General Manager at Aloft Phoenix-Airport, responded to this review

Thank you for your comments. Although I am sorry to hear that you didn't enjoy the vibe of the hotel, I am pleased that you found everything clean and our staff helpful. Feel free to stop in to visit us again the next time you're in the area!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Aloft Phoenix Airport Hotel provides a new, energetic travel experience just minutes from Arizona State University, US Airways Center, and Phoenix Sky Harbor Int'l Airport (free shuttle to/from). ... more   less 

Additional Information about Aloft Phoenix-Airport

Address: 4450 E Washington St, Phoenix, AZ 85034-1913
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range: RM405 - RM999 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Phoenix-Airport 3*
Number of rooms: 143
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Also Known As:
Aloft Phoenix-Airport Hotel Phoenix
Hotel Style:
#45 Romantic Hotel in Phoenix
#52 Family Hotel in Phoenix
#61 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Phoenix-Airport staff and other travellers.
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Questions? Get answers from Aloft Phoenix-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the side away from the airport runways”
BlairboyBoz, 18 Apr 2017 | Read review
“Get a room facing away from the airport for maximum quietness, but my room facing the airport was rather quiet anyway.”
Jimb0LA, 17 Apr 2017 | Read review
“Facing the pool is less noisy.”
669doyles, 2 Mar 2017 | Read review
“Don't get on the street side”
Kenneth432, 24 Jan 2017 | Read review
“Great hotel location if you need to be close to the airport.”
amys706, 27 Dec 2016 | Read review
5 of 5