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Hilton Garden Inn Phoenix Airport North

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#24 of 177 Hotels in Phoenix
Certificate of Excellence
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Hilton Garden Inn Phoenix Airport North
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839 Reviews from our TripAdvisor Community

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Showing 819: English reviews
Modesto, United States
Reviewed 2 days ago NEW

The hotel was easy to find. The lobby and dining area are beautiful and spacious. The hotel was really quiet. Service was excellent from check in to check out, every staff member was friendly and helpful. I even got free bottled water as an Honors member! This was a great stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank shannonwB7937UK
Santa Ana, California
1 review
Reviewed 4 days ago NEW

Better than expected. Clean and beautifully decorated. The breakfast buffet was great and the fitness center was better than most hotels I've seen. The staff was helpful and the surrounding area was not too bad although not a lot of things nearby. I would highly recommend.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank nicholep751
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

We are truly ecstatic with your 5-Star Review. We are so glad you enjoyed your stay at The Hilton Garden Inn here in Phoenix, AZ. We strive to make every guest have this same positive experience. We hope that we may be able to welcome you again if you are traveling to the area. More 

Castle Rock, United States
Level Contributor
3 reviews
Reviewed 4 days ago NEW

We made our reservation with no issues and were checked in at the front desk just fine. That's where the Hilton difference apparently ends in Tempe. I made a reservation for 4 people but had to ask for more towels and washcloths to enable everyone to take a shower. The price of the breakfast buffet made it prohibitive for us... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William B
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

We always strive to provide our guests with all of the comforts of home and deeply regret to hear that we fell below your standards, as well as ours, on this occasion. Please accept our apologies for the lack of service you received throughout your stay. We are disappointed that our accommodations and amenities did not meet your needs as... More 

Surprise, United States
1 review
Reviewed 6 days ago NEW

Outstanding service from hotel staff with exceptionally helpful online check-in. I was traveling solo this trip, so I chose this hotel for its proximity to PHX International and 24/7 shuttle service (needed to depart at 0300 for 0500 flight). Being an rewards member enabled me to have an expedient check-in and check-out. The room was extremely clean and a quiet... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank N6384ZOsharons
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

What a wonderful review of our staff and services here at the Hilton Garden Inn Phoenix Airport North! We are committed to delivering the very best service to our guests and never grow tired of hearing when we’ve hit the mark and met your needs. I can’t thank you enough for your very kind words and look forward to sharing... More 

Tucson, Arizona
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

Great experience and great value to park car for a week while we traveled east for thanksgiving. Staff very pleasant and helpful. Ate 2 meals, better than most hotel meals I've had. Good Shuttle service to airport.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank BetteT
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

We are truly happy to hear that you found our location convenient and our staff helpful. Thank you for the kind sentiments that you’ve shared, especially regarding our food quality! It would be a pleasure to welcome you back to the Hilton Garden Inn Phoenix Airport North. More 

Phoenix, Arizona
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

Lobby update is nice and staff are very friendly but our room could have been nicer. Although the room was very clean the bathroom faucet was broken, the fridge motor was noisy, there is no tub-only a shower so not great if you have small kids,room seemed very warm regardless of any temperature to which the A/C was set, battery... More 

Helpful?
Thank AZMary89
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Thank you for sharing your recent experience and for addressing your concerns with us. We never want our guest to feel let down or inconvenienced during a stay and regret to hear, that on this occasion, we fell below our usual standards. Please accept my apologies if your room was not at its best for you. I will be passing... More 

Sedona, Arizona
Level Contributor
87 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 3 weeks ago via mobile

I don't understand why I can pay the same price for a Hampton Inn, be a Hilton Honors member, get the same amenities and NOT get a complimentary breakfast at this hotel!! I'm going back to Hampton Inn!!

Helpful?
Thank Debra M
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Thank you for taking the time to share your feedback. When booking your stay with us, complete details regarding your stay and our hotel are available on our website. We regret we fell short of ensuring your complete satisfaction. We did want to share that we offer a variety of hotel packages that include breakfast and our team is always... More 

Phoenix, United States
1 review
Reviewed 3 weeks ago

I would like to stay longer on my next trip. I have been to a few hotels, but this is my first to Hilton in Phoenix. Everyone was very welcoming and attentive. I would recommend this hotel to all of associates.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bill M
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Thank you so much for choosing the Hilton Garden Inn Phoenix Airport North during your recent visit. We’re thrilled that we were able to provide you with a relaxing stay and exceptional 5-star service. We’re sincerely honored to hear that you would recommend us to fellow travelers, and we look forward to welcoming you back the next time you’re in... More 

2 reviews
Reviewed 4 weeks ago via mobile

It was great! It smelled new and everything was perfect!especially that their hot tub was a open until midnight!! It had cozy beds, big rooms, everything was clean and very quiet. We only stayed 2 nights, but it felt very homey and comfortable. Decor was cool.

Helpful?
Thank Christopher T
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

We hope that you’ll be with us longer than two days the next time you’re visiting! I’m so glad that we were able to be your home away from home. Being sure that our guests are comfortable and relaxed is our top priority. We look forward to welcoming you back to the Hilton Garden Inn Phoenix Airport North the next... More 

Phoenix, Arizona
1 review
Reviewed 4 weeks ago

The staff was very friendly. The food was great. Everyone helped and made sure my stay was excellent. The restaurant staff was helpful and suggested the salmon which was AWESOME!! I will most definitely be coming back here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Damikka B
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

We would love nothing more than to welcome you back to the Hilton Garden Inn Phoenix Airport North. Thank you for the kind words and 5-star review. It’s always a pleasure to hear that a guest has enjoyed their stay and even more so that we were able to provide them with a great recommendation. We look forward to seeing... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
New hotel - free shuttle, free internet,free business and fitness center. ... more   less 

Additional Information about Hilton Garden Inn Phoenix Airport North

Address: 3838 E van Buren St, Phoenix, AZ 85008-6918
Region: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range: RM357 - RM1,086 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Phoenix Airport North 3*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Priceline, Expedia and Travelocity so you can book your Hilton Garden Inn Phoenix Airport North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Phoenix Airport North Hotel Phoenix
Hotel Style:
#34 Romantic Hotel in Phoenix
#34 Business Hotel in Phoenix
#43 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Phoenix Airport North staff and other travellers.
5 questions
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Newton, Massachusetts
Medicine Hat, Canada

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Questions? Get answers from Hilton Garden Inn Phoenix Airport North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Remodeling started at the top and progressed down, so asking for a room on the upper floors would help the experience.”
 of 5 bubbles 885krish, 20 Aug 2016 | Read review
“For the near future, pick a high floor for renovated rooms. Odd numbered rooms face the airport”
 of 5 bubbles seedospend, 20 Jul 2016 | Read review
“Unless you need one, don't get the handicap accessible room. I was in one and the shower was the only unpleasant experience.”
 of 5 bubbles kathylr2014, 14 Jul 2016 | Read review
“Hilton members can check-in on line are select their room.”
 of 5 bubbles TN_girl, 6 Jul 2016 | Read review
“If you want to be able to see the airport, ask for a room on the south side of the building.”
 of 5 bubbles RunawayBoomer, 27 Jun 2016 | Read review
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