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Holiday Inn Express Chandler - Phoenix

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Holiday Inn Express Chandler - Phoenix
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205 Reviews from our TripAdvisor Community

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Keller, Texas
Reviewed 1 week ago

Decent hotel, but a little older looking. The rooms were a little on the small side as well. The breakfast was mediocre. The omelets were frozen and not a lot of hot choices. Plenty of fruit options and decent seating area.

Thank Desiree K
Reviewed 1 week ago

My daughter and I stayed here for a few nights while she was looking for a place to live. The location for us was excellent as her new job is just down the road. I was a bit concerned as some of the reviews aren't so positive. Pros: - staff was very friendly upon check in - Room was clean...

Thank MNlove2travel
Amherst, NH
Reviewed 2 weeks ago

Great room (bright airy, and comfortable) and exceptional service at the Holiday Inn Express in Chandler/ Phoenix. My colleague and I had a very early day scheduled, and we let the front desk know that we had to leave before the official breakfast. The Assistant Manager of the Holiday Inn came to our rooms the evening before to deliver a...

Thank ngerzon
Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

I arrived after a 30hr flight from Asia, I couldn't believe the breakfast area was so small snd spartan! Reception staff were friendly! When I saw my room was right opposite the lift I thought every bing of the lift would be an issue, actually the odd Kate arrival or early leaver weren't show stoppers. First night there was an...

Thank cgw99
IHGService, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear cgw99, Thank you for your candid review and for staying with us. I'm sorry to hear you did not fully enjoy your time in our hotel due to the noise challenges you encountered and regret that we did not meet your expectations. We understand the importance of a good night's sleep and we assure you these problem will be...

New York City, New York
Reviewed 3 weeks ago

It's a nice representation of the brand. clean rooms, high ceilings, and friendly desk staff. Price was reasonable for the area. Close to the highway and to shopping and restaurants nearby. A good quiet location.

Thank Bernardo F
Sierra Vista Arizona
Reviewed 16 January 2017

Nice place to stay. We were there for only one night. The check in and out was easy, the room clean and the beds comfortable. There is a good breakfast especially when feeding two hungry teenagers. The hotel is located directly off the interstate and there are plenty of good places to eat within 2-3 miles.

Thank Rich050
Las Vegas, Nevada
Reviewed 24 December 2016

I will never stay here again. I usually stay at Hilton properties, but I was on a tight budget so I needed a place to stay while in town for some business in Ahwatukee. The young man at check-in (Alfredo or Alberto… can’t remember his name) was really nice, and the only reason I’m not giving this place a 1-star...

1Thank GeorgieGirl1983
IHGService, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear GeorgieGirl1983, Thanks for staying at our hotel for your business needs and bringing your concern to our attention. Although I am particularly pleased about your commendation for our hotel staff member, Alfredo, it is disconcerting to know that there was a lapse in service with regards to providing you a comfortable and clean accommodation. I understand that you're upset...

United States
Reviewed 8 December 2016

I would like to start by saying how personable the staff are. Very friendly and professional. But now I am going to be honest about the hotel. This is a very dirty establishment. The chairs in the breakfast area are nasty. I wouldn't sit on them if you payed me. I highly recommend that the hotel purchase chairs that are...

Thank Terra L
IHGService, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear Terra L, Thank you for your recent stay and for taking the time to leave us with your feedback. I am pleased to know that we were able to meet your expectations when it comes to providing a friendly service. On the other hand, allow me to apologize that some of our amenities and housekeeping services may have caused...

Reviewed 2 December 2016

This is an average Holiday Inn express a little old and tired but rooms are ok. We had to be moved rooms as the heater was broken in our room. It took a while to get us another room and then we needed to print something out and none of the printers worked another frustration. We have stayed at much...

IHGService, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear UKVISIT, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to know that the room received is at par. However, it is regrettable that the condition of the printers and the heater in the...

Houston, Texas
Reviewed 21 October 2016 via mobile

First of many horrible experiences here is hotel staff in the front is very inexperienced, I was advised the hotel manager does not communicate with the front staff members as well. Next, someone walked into my room which means the front desk make a key to open my hotel room door in which I am staying in. Hotel needs a...

Thank 133Paul
IHGService, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear 133Paul, Thank you for your recent stay and for taking the time to write a review of our hotel. It is truly regrettable that you did not fully enjoy your time with us. Allow me to apologize for any inconvenience you may have experienced with some of our amenities and services. I would like to have the opportunity to...

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Hotel & Grounds (22)
Room/Suite (9)
Pool/Beach Area (2)
Dining (3)
Business Centre/Function Rooms (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Phoenix-Chandler just off Interstate 10 and Chandler Boulevard. We are located in a suburban area close to Intel, ADP, Honeywell and Global Crossing. Enjoy wireless Internet access in all areas of the hotel, included in your rate. We have brand new 32 inch flat panel HD TV's. Our complimentary breakfast buffet offers hot items including a pancake machine, sausage gravy & biscuits, bacon, scrambled eggs or cheese omelets & sausage patties, among other items such as bagels, muffins, yogurt, hard boiled eggs, fruits and many other items. Check your email or print boarding passes in our business center. Our meeting room accommodates up to 40 people classroom style. We offer a larger work desk in our guest rooms and two phones. Guests coming to our area for leisure activities will enjoy our outdoor heated pool with whirlpool, and guest laundry. Workout with confidence in our fitness room which features state-of-the-art equipment. Detailed area information is available at our front desk. Golfers, we have several great courses just a short distance from the hotel. Nearby fun spots include Rawhide Western Town, Gila River Casino, and shopping centers, such as the brand new "Phoenix Premium Outlets Mall", only 3 miles from our hotel. We are a short drive to Phoenix Sky Harbor Airport, ASU, Phoenix Zoo and hiking trails. Whether your visit to the Phoenix/Chandler area is for business or pleasure, you are just a few clicks away from experiencing the Holiday Inn Express Hotel & Suites Phoenix-Chandler. ... more   less 

Additional Information about Holiday Inn Express Chandler - Phoenix

Address: 15221 S 50th St, Phoenix, AZ 85044
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM447 - RM1,258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chandler - Phoenix 2.5*
Number of rooms: 125
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Also Known As:
Holiday Inn Express Chandler - Phoenix Hotel Phoenix
Holiday Inn Phoenix
Phoenix Holiday Inn
Hotel Style:
#31 Business Hotel in Phoenix
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Questions & Answers

Questions? Get answers from Holiday Inn Express Chandler - Phoenix staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is located by the highway so you will hear the noise.”
 of 5 bubbles DesireeK386, 18 Mar 2017 | Read review
“If you are concerned about noise, ask for a room on the opposite side of the freeway.”
 of 5 bubbles MNlove2travel, 13 Mar 2017 | Read review
“Located directly off the highway.”
 of 5 bubbles Rich050, 15 Jan 2017 | Read review
“If you are here for a prolonged time, 3rd floor has the laundry room.”
  • Sheet to cover the dirty chair.
  • Water damage near shower.
  • A exhaust vent that doesn't do anything. And clearly some water damage.
  • Lovely gap in door. Close to a 1/2 inch.
 of 5 bubbles TerraL_12, 7 Dec 2016 | Read review
“East side and upper floors are away from the usual activity of the lobby”
 of 5 bubbles wendalls2016, 2 Apr 2016 | Read review
5 of 5