We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Extended Stay America - Phoenix - Airport - E. Oak St.

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Extended Stay America - Phoenix - Airport - E. Oak St.
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

102 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Extended Stay America - Phoenix - Airport - E. Oak St.
See the most recent reviews
Showing 100: English reviews
Reviewed 29 February 2016

The hotel states it has a section with smoking rooms. Not true. The whole place is a smoke shop. The room they put us in was "Non-smoking" yet all the cigarette burns on the tub and sink proved otherwise. Right when you walk into the main lobby the smell was awful. It only got worse from there. My advice if...

 Report
Helpful?
Thank Jane B
Roseburg, Oregon
Reviewed 19 February 2016

This seemed like such a great bargain place to stay. Supposedly, it had a fully furnished kitchen, nice light breakfast and coffee, etc. Well, there was nothing in the kitchen. The desk clerk Robert scrounged up a coffee maker for us. Supposedly there would be coffee, fruit, and muffins in the morning. There was coffee, except one morning, sometimes there...

 Report
Helpful?
1Thank Midge F
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. Additionally, I will work with our staff to make sure our...

Albuquerque, New Mexico
Reviewed 17 February 2016

This is the worst hotel I have ever stayed in. To say the service is bad does not really describe the lack of care. And I mean they don't care. There is no iron, no hair dryer, no wake up call and no clock. If they tell you they will do something later, that is something you can forget about...

 Report
Helpful?
Thank Jenius2011
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, I am making sure that all rooms are properly stocked and that we are responding to guest requests in a timely and professional manner. We continually work...

Beltway outsider
Reviewed 22 January 2016

We got a negative vibe pulling into the parking lot - there were people (guests) just hanging around in the parking lot doing nothing. As we approached the office doors, they were tinted completely black so you couldn't see in them (strike 2). Strike three was the forceable entry marks on the room door, and strike 4 was a smelly...

 Report
Helpful?
Thank flypigs
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our staff to ensure that your experience is not repeated. The...

Cleveland, OH
Reviewed 15 December 2015 via mobile

missing drawers in dresser. sidewalks and stairs stained and dirty. no dishes in kitchen, had to get at front desk, limited selection. beds were very comfortable. Toilet seat was loose. Didn't get promised service of room after 7 days. No computer center.

 Report
Helpful?
1Thank quietwater7782
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

I appreciate you bringing your experience to our attention. The condition of the room you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our staff to ensure your experience is not repeated. I really appreciate you bringing this...

Reviewed 12 December 2015

We got in after a horrible experience with another hotel, at 11pm to this one. They were very friendly and got us right in. The bedrooms were very clean and well kept. The staff was very friendly got everything we needed. The bathrooms were clean and nice. The hotel was over all a great place to stay. I would recommend...

 Report
Helpful?
1Thank Ashley F
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to provide you with comfortable accommodations as well as exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Phoenix, Arizona
Reviewed 13 November 2015

This was by far the worst night of my life. No Sleep. Roaches everywhere. No Heat. After dealing with a burst pipe at home I booked this place over the phone. I was comfortable with the location and thought that I could stay for two nights. When we got to the room, which was rather late we found everything was...

 Report
Helpful?
1Thank GMedinaG
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. I really appreciate you bringing this to our attention. I hope...

East Haven, Connecticut
Reviewed 11 November 2015 via mobile

This would get 0 stars if that was an option. This is the filthiest hotel I have ever stayed in. Not to mention I got charged twice for this disgusting room. Both the hotel and Travelocity charged me twice. I will never book through Travelocity again and never ever stay at this hotel! And it honestly looks like blood splatter...

 Report
Helpful?
2Thank krissybeckert
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the cleanliness and billing issues you experienced. To make sure this doesn't happen again, I am making sure that all rooms are checked prior to guest arrivals and will retrain our front desk staff on our billing procedures. We continually...

Oldham, United Kingdom
Reviewed 30 October 2015

Convenient for access to Sky Harbor. pleasant and helpful staff at reception. On the negative side...Grubby , stained carpets. Worn furniture. Fridge noisier than the air conditioning! No remote for tv in room. In desperate need of facelift. For the price paid, poor value.

 Report
Helpful?
1Thank drmjo
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

Your review for our hotel was recently brought to my attention. We appreciate the kind comments about our staff; however, we apologize that your room was not up to standard. To prevent this from happening again, my team is being retrained and our property is scheduled for a complete renovation next year. We continually work to improve our hotel, so...

Phoenix, Arizona
Reviewed 28 October 2015

I have used Extended Stay Hotels for several years and found them to be a great value for the $$. This hotel is no exception. The room was clean. All items functioned except a gfi plug which the maintenance rep switched out quickly - no problem. I was in for 3 weeks and did not have any problems with the...

 Report
Helpful?
1Thank Nunya1015
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

I want to thank you for taking the time to post a review of your stay. I am so pleased to read that our staff provided you with great customer service and was able to quickly resolve any issues. I’m thrilled that you found our hotel to be a great value! The staff and I would like to thank you...

55 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (46)
Viewed
Bathroom (9)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (15)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (9)
Viewed
Room/Suite (6)
Viewed
Dining (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Phoenix hotels
Camelback East
Holiday Inn & Suites Phoenix Airport North
Show Prices
Show Prices
Show Prices
Camelback East
Aloft Phoenix-Airport
Aloft Phoenix-Airport
#35 of 173 in Phoenix
594 reviews
Phoenix Airport Marriott
#64 of 173 in Phoenix
363 reviews
Econo Lodge Airport
#76 of 173 in Phoenix
402 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Phoenix - Airport - E. Oak St.

Address: 4357 E Oak St, Phoenix, AZ 85008-2300 (Formerly Wellesley Inn)
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM312 - RM692 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Phoenix - Airport - E. Oak St. 2.5*
Number of rooms: 138
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Extended Stay, Travelocity and Priceline so you can book your Extended Stay America - Phoenix - Airport - E. Oak St. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay America Phoenix
Extended Stay Phoenix
Phoenix Extended Stay
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Extended Stay America - Phoenix - Airport - E. Oak St. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please do not be fooled by the word "extended", their is no quality found here.”
 of 5 bubbles EleazarDeGraciaJr, 21 May 2016 | Read review
“pick a different property.”
 of 5 bubbles rhmusicman1952, 15 Mar 2016 | Read review
“Don't know of any”
 of 5 bubbles 633keithj, 3 Mar 2016 | Read review
“Just go somewhere else”
 of 5 bubbles janebQ6246ZJ, 29 Feb 2016 | Read review
“Avoid this place.”
 of 5 bubbles MidgeF_12, 18 Feb 2016 | Read review
5 of 5