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    Extended Stay America - Phoenix - Airport - E. Oak St.

    4357 E Oak St, Phoenix, AZ 85008-2300
    +1 877-432-9997
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    24/12/2017 25/12/2017
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    US$62
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    Traveller (47)
    Room & Suite (32)
    Hotel & Grounds (24)
    Overview
    • Excellent19%
    • Very good9%
    • Average6%
    • Poor19%
    • Terrible47%
    4 Nov 2017
    “Fantastic staff; sketchy location.”
    10 Jul 2017
    “EXTENDED STAY AMERICA”
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Family Rooms
    Fitness centre
    Pets Allowed
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (115)
    There are newer reviews for Extended Stay America - Phoenix - Airport - E. Oak St.
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    11 - 15 of 113 reviews

    Reviewed 27 May 2017

    my stay was great house keeping was great if oyu needed something all u had to do is ask.The front desk employees Iris and Mileesha they were aways there to help you with whatever you needed not once did they tell me no when i...More

    Thank Jacob S
    Response from 00esa, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St.Responded 28 May 2017

    Jacob, thank you for sharing your wonderful experience at Extended Stay America - Phoenix - Airport - E. Oak St. We are delighted to know you thoroughly enjoyed your time with us and that our outstanding hospitality exceeded your expectations. I will be sure to...More

    Reviewed 31 March 2017

    I did not like it at all. Room was very noisy to outside automobiles. Internet very slow. Requested pots pans never received. Shower had no hot water. Put in trouble ticket and replaced valve and now water trickles out. Area does not seem safe. Still...More

    1  Thank William P
    Response from 00esa, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St.Responded 1 April 2017

    William, I am disheartened to read about the problems you experienced, and I hope you will accept my sincerest apology for what transpired. Your concerns will be shared with the management team, and we are taking steps to ensure future guests do not encounter the...More

    Reviewed 15 March 2017

    Bare bones room with small kitchen area. No housekeeping w/o additional payment. Guests have to exchange linen and towels at front desk. Dirty carpet. Poor hot water. Cheap pillows. Location is convenient to sky harbor airport. Stairs and sidewalks on the property are filthy.More

    Thank DEdwardR2016
    Response from 00esa, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St.Responded 16 March 2017

    Although difficult to read, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests. We have a duty to follow the processes in place to ensure each guest room is well maintained. Additionally, we have a...More

    Reviewed 3 January 2017 via mobile

    Overpriced at 97.00 for one night, 2 full size beds. Pros: Friendly front desk staff, full size refrigerator with freezer, small microwave and 2 burner electric stove. Definitely geared to long term lodging. Felt safe in the property though. Bedding and towels appeared clean and...More

    Thank Fromala
    Response from 00esa, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St.Responded 4 January 2017

    Thank you for choosing our hotel and for sharing about your overall experience. We appreciate your feedback about the value you received relative to the price of your suite. We make every effort to ensure our rates are competitive with like hotels in our area,...More

    Reviewed 30 December 2016 via mobile

    This property has been renovated but the property is not safe and there are derelicts wandering in and out screaming and yelling. Management is aware of this and has no security guard on site. Plus some of the residents are involved in questionable activities. I...More

    1  Thank David H
    Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - E. Oak St.Responded 30 December 2016

    Thank you for your honest evaluation of your stay. I am deeply sorry our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up immediately and to resolve everything to...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$68 - US$154 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, Cancelon and TripOnline SA so you can book your Extended Stay America - Phoenix - Airport - E. Oak St. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix
    • Also Known As
    • Extended Stay America Phoenix ,
    • Extended Stay Phoenix ,
    • Phoenix Extended Stay
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    Traveller (47)
    Room & Suite (32)
    Hotel & Grounds (24)
    Bathroom (9)
    Nearby
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    Questions & Answers
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    Room Tips
    "Choose a different hotel"
    Read review
    "Please do not be fooled by the word "extended", their is no quality found here."
    Read review
    "pick a different property."
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    "Don't know of any"
    Read review
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