We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewslight railfree valet parkingphoenix airportfront deskcovered parkingroom servicepark and flynice hotelvalet serviceearly flightan overnight staycomfortable bedsky harborroom keythe hotel offersself parkingup to date
Was at your hotel on 1/14/18 - on 1/22/18 I still have a charge on my credit card for the "incidentals". Why does it take a week to release. I called and the hotel told me my credit card had not released, but in fact...More
We stay near the airport when flying out and had never stayed here but so glad we did. We will use this hotel every time in Phoenix. Susan greeted us with recognition and respect with our level and was super helpful. All the staff was...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank JEH65
Response from Ted T, General Manager at Crowne Plaza Phoenix AirportResponded 15 February 2017
Thank you so much for your review of the Crowne Plaza Phoenix Airport. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will pass on your comments to Susan....More
This property is near Sky Harbor airport and would be a good option for a short stay if you were only in transit by plane. It might also be fine for a business meeting that required a quick in and out. Our room was clean,...More
Went to see a Diamond Back Baseball Game. Perfect place to stay. Easy access to Chase Field. Tram picks up right in front of
Hotel & drops right next to field. Close to Phoneix Airport(with shuttle service) Breakfast comes with price of room.
Hotel stay was just ok. I expected more from a Crowne Plaza. Restaurant, pool area, and Lobby were fine. The bar was poorly stocked. Had no Brandy, and ran out of bar Whisky.. Our room was fine, but the bathroom had mold under the toilet...More
We have a 24 hour shuttle that runs on the hour and half hour overnight. As for Security, we recommend 1 hour, but have no control over outside forces that effect that. So we would suggest being on the 4am shuttle. I... More
We have a 24 hour shuttle that runs on the hour and half hour overnight. As for Security, we recommend 1 hour, but have no control over outside forces that effect that. So we would suggest being on the 4am shuttle. I hope this helps,
We have two different choices for views. The first is the city view that get's a good look at the airport with South Mountain in the background and the skyline of Phoenix. The other view is a great look at Camelback... More
We have two different choices for views. The first is the city view that get's a good look at the airport with South Mountain in the background and the skyline of Phoenix. The other view is a great look at Camelback Mountain and Papago Buttes. Just let the front desk know at check in or call ahead to put in a request and I hope we can accommodate based on availability.