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Crowne Plaza Phoenix Airport

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#23 of 173 Hotels in Phoenix
Certificate of Excellence
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Crowne Plaza Phoenix Airport
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641 Reviews from our TripAdvisor Community

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Showing 625: English reviews
Las Vegas, New Mexico
Reviewed yesterday NEW

Stayed here for a 3 day conference - very comfortable beds, friendly staff, nice service. They were able to move us to a room with a better view on our second night with no problems, and were courteous throughout our stay. The restaurant is delicious as well.

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Helpful?
Thank Teslin R
Henderson, Nevada
Reviewed 2 days ago NEW

Updated room and bathroom. There was a refrigeratorr in the room. Bed, pillows, linens were fine. Valet available. Restaurant was handy-not a large menu, but good food. Also has a bar which serves food. We were there for appointments at Mayo Hospital/Clinic. Much better price than hotels near Mayo. Would recommend.

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Thank Kat8128
Spokane Valley, Washington
Reviewed 2 days ago NEW

The rooms were clean , and the foot lotion was a bonus. Had dinner in the restaurant and the food was great and service was professional. Another first was being offered water to go after finishing eating .

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Thank aytondc
Kennewick, Washington
Reviewed 2 days ago NEW

Beautiful re-model, was there two years ago while under construction, what an improvement. Very clean room and real nice beds. The food, like anything else in that area was very costly. Hotel is really out of the beaten path for any thing, but the tram system is right out side the front door. Uber is available at all times.

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Thank mddennis2
San Diego, California
Reviewed 3 days ago NEWvia mobile

Flight was cancelled so I grabbed the closest hotel to the airport. Typical room. Decent bed. Modern look. Desk is situated next to the heater/cooler so it blows on your if you are working at the desk. Wash the mugs before using them; saw stains and gunk on the bottom of the cup. Circle K and Ruby Tuesdays across the...

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Thank ljng2016
NY
Reviewed 3 days ago NEW

The Cowne near Phoenix Airport seems worn and in desperate need of attention. One elevator was working at 6:30 a.m. when several of us waited for quite a while for the elevator to reach the 10th floor. This is a bit scary. One computer was working in the "business Center". The other one was switched off, had no mouse attached...

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Thank ProfEric
Newberg, Oregon
Reviewed 4 days ago NEW

We were vacationing on a Holiday Inn Resort Promotion and were told this facility was an up-grade from the Scottsdale resort and were charged an additional $177.00 for this upgrade. Clearly that was not the case. I guess we made some incorrect assumptions and therefore had some unrealistic expectations. When we entered the room and went to open the blinds,...

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Thank jgbonham
Reviewed 4 days ago NEWvia mobile

I stayed at the Crowne Plaza on my way to Sedona for an overnight stay. I arrived in the evening and was happily greeted by the attentive front desk clerk. My room was very clean and the beds are comfortable. The gym has nice well maintained equipment and is clean which allowed me to get my usual workout completed. The...

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Thank Diane P
Michigan
Reviewed 5 days ago NEW

Although we only stayed one night, it was a perfect spot near the airport with both a shuttle and the tram. Staff was extremely helpful. Easy to reach Scottsdale and the Desert Botanical Garden - did both and glad we did.

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1Thank JeanneMichigan
Edmond, Oklahoma
Reviewed 5 days ago NEW

The hotel has all the amenities, a great pool, and is such a convenient location near the airport. The free shuttle makes it easy to catch your flight! There is an in-room fridge, free wi-fi, and great business center.

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1Thank ashama1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently located within minutes of the Phoenix Sky Harbor Airport, the Crowne Plaza Phoenix Airport is the only hotel with a stop on the city's METRO light rail line creating easy access to all that Phoenix and Tempe have to offer. With free wireless high speed Internet and free airport shuttle service, this full service hotel has everything needed for a relaxing, hassle-free stay in the sun. ... more   less 

Additional Information about Crowne Plaza Phoenix Airport

Address: 4300 E Washington St, Phoenix, AZ 85034-1818 (Formerly Phoenix Airport Plaza Hotel)
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM642 - RM1,519 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Phoenix Airport 4*
Number of rooms: 290
Reservation Options:
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Also Known As:
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Hotel Style:
#11 Luxury Hotel in Phoenix
#24 Family Hotel in Phoenix
#30 Romantic Hotel in Phoenix
#46 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Phoenix Airport staff and other travellers.
12 questions
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Questions? Get answers from Crowne Plaza Phoenix Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not facing the parking garage ”
 of 5 bubbles , 19 Feb 2017 | Read review
“request a lower floor room because of the shower water pressure. My room was on the top floor (10th),”
 of 5 bubbles mddennis2, 18 Feb 2017 | Read review
“We had a beautiful view on the top floor. ”
 of 5 bubbles JEH65, 14 Feb 2017 | Read review
“Wallpaper was peeling in the bathroom.Wifi was intermittent.Bed was comfortable and location was great for early flights out of Phoenix.”
 of 5 bubbles estherra, 6 Feb 2017 | Read review
“The higher floors are the best.”
 of 5 bubbles Johnsotr, 4 Feb 2017 | Read review
5 of 5