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Crowne Plaza Phoenix Airport

720 reviews
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Traveller (94)
Room & Suite (52)
Dining (8)
Overview
  • Excellent47%
  • Very good35%
  • Average12%
  • Poor3%
  • Terrible3%
Travellers talk about
“light rail”(58 reviews)
“phoenix airport”(52 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
6 Feb7 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (720)Write a Review
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All reviewslight railfree valet parkingphoenix airportfront deskcovered parkingroom servicepark and flynice hotelvalet serviceearly flightan overnight staycomfortable bedsky harborroom keythe hotel offersself parkingup to date
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1 - 5 of 702 reviews
Reviewed yesterday

Was at your hotel on 1/14/18 - on 1/22/18 I still have a charge on my credit card for the "incidentals". Why does it take a week to release. I called and the hotel told me my credit card had not released, but in fact...More

Thank sherryhurm
Hotel's Favourite
Reviewed 14 February 2017

We stay near the airport when flying out and had never stayed here but so glad we did. We will use this hotel every time in Phoenix. Susan greeted us with recognition and respect with our level and was super helpful. All the staff was...More

Review collected in partnership with this hotel
1  Thank JEH65
Response from Ted T, General Manager at Crowne Plaza Phoenix AirportResponded 15 February 2017

Thank you so much for your review of the Crowne Plaza Phoenix Airport. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will pass on your comments to Susan....More

Reviewed yesterday

This property is near Sky Harbor airport and would be a good option for a short stay if you were only in transit by plane. It might also be fine for a business meeting that required a quick in and out. Our room was clean,...More

Thank betteskid
Reviewed 1 week ago via mobile

Went to see a Diamond Back Baseball Game. Perfect place to stay. Easy access to Chase Field. Tram picks up right in front of Hotel & drops right next to field. Close to Phoneix Airport(with shuttle service) Breakfast comes with price of room.

Thank Linda D
Reviewed 2 weeks ago

Hotel stay was just ok. I expected more from a Crowne Plaza. Restaurant, pool area, and Lobby were fine. The bar was poorly stocked. Had no Brandy, and ran out of bar Whisky.. Our room was fine, but the bathroom had mold under the toilet...More

Thank Jetonezz
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$149 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Phoenix
#29 Romantic Hotel in Phoenix
#45 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$149 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Phoenix
#29 Romantic Hotel in Phoenix
#45 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (94)
Room & Suite (52)
Dining (8)
Pool & Beach (8)
Hotel & Grounds (62)
Bathroom (8)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Michael C
29 April 2017|
Answer
Response from Cubette6 | Reviewed this property |
Not sure about the shuttle but you can walk across the street and take the airport tram directly to the ticketing area. We fly from Phoenix often and use this option.
0
Votes
Michael C
29 April 2017|
AnswerShow all 3 answers
Response from Ted T | Property representative |
We have a 24 hour shuttle that runs on the hour and half hour overnight. As for Security, we recommend 1 hour, but have no control over outside forces that effect that. So we would suggest being on the 4am shuttle. I... More
0
Votes
Brian T
20 January 2017|
Answer
Response from Ted T | Property representative |
We have two different choices for views. The first is the city view that get's a good look at the airport with South Mountain in the background and the skyline of Phoenix. The other view is a great look at Camelback... More
1
Vote
Room Tips
"Go elsewhere"
Read review
"Ask for a room that doesn't overlook the parking lot if you ever want to have day light in your room."
Read review
"complimentary valet parking for hotel guests."
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"Don't stay here....filthy bathroom."
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