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Crowne Plaza Phoenix Airport

CrownePlaza.comUS$88*
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#24 of 174 Hotels in Phoenix
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Phoenix Airport
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663 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Phoenix Airport
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Showing 647: English reviews
Los Gatos, California
Reviewed 10 September 2016

A nice hotel situated at a convenient location. It was nice to stay at a Crowne Plaza after so many really cheap hotels. I had a room on the upper floor. This was nice and quiet. I can recommend this hotel for the business traveler.

Review collected in partnership with this hotel
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Helpful?
Thank srini_nageshwar
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you so much for your review of the Crowne Plaza for the business traveler. I appreciate you taking the time to share and hope we can welcome you back to the Crowne Plaza Phoenix Airport on your next visit to Phoenix. Sincerely, Ted Trembath - General Manager

Fawn Grove, Pennsylvania
Reviewed 9 September 2016

The staff is first rate, the restaurant and bar staff are attentive and friendly. Excellent security. The room was perfect. Sleep was great as the bed was very comfortable and there was zero ambient noise. Parking is your choice of secure lot or valet. I chose secure lot (free). There is a gas station just across the road for fueling...

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Helpful?
Thank johnnycay57
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Thanks for excellent review of the Crowne Plaza Phoenix Airport. I appreciate your comments on value, quietness and security. These are all very important to many of our guests. I hope you can join us again soon. Sincerely, Ted Trembath - General Manager

Sitka
Reviewed 9 September 2016

Loved our afternoon and evening at this hotel. Has a spacious, modern lobby. Restaurant menu and prices were satisfactory and reasonable, and the pool was refreshing after a day of driving in the desert. Chose this location because was only a few minutes to the rental car location.

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Helpful?
Thank Rollo P
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

I am pleased to hear you enjoyed your stay with us including our restaurant and a refreshing dip in our pool. Thanks for sharing! I hope you will visit us again. Best wishes, Ted Trembath - General Manager

Phoenix, Arizona
Reviewed 8 September 2016

The service was awesome they upgraded my room they allowed me to check in at 830am which was helpful and check out at 2pm everybody was super nice the rooms were clean the hotel was nice. Not much around the hotel or views a part from a circle k and a red robin but what can you do its near...

Review collected in partnership with this hotel
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Helpful?
Thank johnaalv
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

I appreciate you taking the time to share your great comments regarding your recent stay at the Crowne Plaza Phoenix Airport. We have just finished the pool re-surfacing project, so I am glad you liked it! Hopefully you can join us again soon! Sincerely, Ted Trembath - General Manager

Highland, Utah
Reviewed 7 September 2016

Nice place. Self parking was a bit confusing not very convenient but we made it work. Good price very good location nice friendly staff. I would stay there again. I can't say enough about how happy I am that we stayed there. Free shuttle to airport every half hour all day and night.

Review collected in partnership with this hotel
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Helpful?
Thank Hector0220
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Thanks for your nice comments and recommendation for future travelers. See you again soon! Sincerely, Ted Trembath - General Manager

Phoenix, Arizona
Reviewed 5 September 2016

I like this hotel because it's near the airport. The beds are nice but I'm short and I had a hard time getting into the bed because it was to high for me. The TV didn't have good channels to watch. It was a lot of sports channels. When taking a shower the tub wouldn't drain and your standing in...

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Helpful?
Thank Babs A
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

I appreciate you taking the time to share your experience regarding your recent stay. I apologize for the shower drainage and TV reception and am excited to share that we are in the middle of installing a new TV service which will bring many more channels and clean HD signal. Sincerely, Ted Trembath - General Manager

West Jordan, Utah
Reviewed 4 September 2016

We come to Phoenix often to visit family and we always stay here! Best hotel by the Phoenix airport! Love the rooms, service , bar and restaurant. Great valet service! Long or short stay, I highly recommend this hotel

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Helpful?
Thank 528max
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

We love your excellent recommendation and thank you for sharing. I appreciate you mentioning the valet service, bar, restaurant and overall service. We hope to see you soon!!! Best wishes, Ted Trembath - General Manager

Neath, Wales
Reviewed 3 September 2016

All Staff were excellent, front of desk staff Susan and John went out of their way to assist us.The rooms were very spacious and comfortable.The only down side of our stay was that the pool was being renovated but they transported us to their sister hotel 5 minutes away.When we return to Phoenix we will definitely stay at this Hotel...

Review collected in partnership with this hotel
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Helpful?
Thank glynneath
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you so much for your 1st Class review of the Crowne Plaza Phoenix Airport. I am pleased to read that John and Susan were helpful during your stay. It's something our staff takes great pride in, so we value your feedback. I also appreciate your recommendation and hope to see you back when you return to Phoenix. Sincerely, Ted...

Arizona
Reviewed 31 August 2016 via mobile

Very convenient to airport. Shuttle is prompt and efficient. Rooms are clean and comfortable. Menu changed in restaurant since the last time we stayed here. Good food at a fair price. No need to leave and find food elsewhere. Looking forward to staying again in November.

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Helpful?
Thank PistolsAZ
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

I appreciate you taking the time to share your insights to staying at the Crowne Plaza Phoenix Airport. Thanks for mentioning the good value with the hotel and the restaurant. I hope to see you again when you return in November. Sincerely, Ted Trembath - General Manager

Wixom, Michigan
Reviewed 29 August 2016 via mobile

Booked a room at this hotel. Considered many others in the area but price and location were good from airport and Scottsdale. Unfortunately when I arrived in my room, I looked out the window and I see the pool is almost empty and it's filling with a hose. I wouldn't normally mind, but it was 102° out, and I was...

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Helpful?
Thank rb202
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

We apologize for the inconveniences you faced during your stay due to our pool resurfacing. The project did run into some unexpected delays and was out of service a few extra days than planned and for that we are sorry. We hope you choose to stay with us again in the future, so you can enjoy the finished product and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently located within minutes of the Phoenix Sky Harbor Airport, the Crowne Plaza Phoenix Airport is the only hotel with a stop on the city's METRO light rail line creating easy access to all that Phoenix and Tempe have to offer. With free wireless high speed Internet and free airport shuttle service, this full service hotel has everything needed for a relaxing, hassle-free stay in the sun. ... more   less 

Additional Information about Crowne Plaza Phoenix Airport

Address: 4300 E Washington St, Phoenix, AZ 85034-1818 (Formerly Phoenix Airport Plaza Hotel)
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM436 - RM740 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Phoenix Airport 4*
Number of rooms: 290
Reservation Options:
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Also Known As:
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Hotel Style:
#10 Luxury Hotel in Phoenix
#23 Family Hotel in Phoenix
#29 Romantic Hotel in Phoenix
#45 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Phoenix Airport staff and other travellers.
14 questions
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Questions? Get answers from Crowne Plaza Phoenix Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just plan to pay!”
jackcR3288WC, 16 May 2017 | Read review
“We like the upper floor as they are more secure.”
KenS745, 14 May 2017 | Read review
“Ask for a room on the upper floors for the best view and quiet”
Owltiger57, 10 Apr 2017 | Read review
“Ask for a room not facing the parking garage ”
, 19 Feb 2017 | Read review
“request a lower floor room because of the shower water pressure. My room was on the top floor (10th),”
mddennis2, 18 Feb 2017 | Read review
5 of 5
CrownePlaza.com
US$88* /night
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AMOMAUS$163
Booking.comUS$88
PricelineUS$88
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Prices are for 1 room, 2 adults
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