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Country Inn & Suites By Carlson, Deer Valley

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#25 of 177 Hotels in Phoenix
Certificate of Excellence
GreenLeadersGold level
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395 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Deer Valley
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Showing 382: English reviews
Durango, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Friendly, courteous, and thoughtful staff throughout the hotel. (best ever!) Wonderful firm bed. (and I'm picky) \) Awesome shower. Quiet. Felt very safe at all times.. Excellent buffet hot / cold breakfast with a rotating variety every day. Outstanding coffee.(and I'm picky) Nice clean pool and hot tub at a consistent temp. Lounge chairs and shade available. Lift assist for... More 

Helpful?
Thank Donna S
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Donna, Thank you so much for the great review. My team and I greatly appreciate it. We are so glad you enjoyed your stay with us. We hope to see you again in the near future. Yours in hospitality, Gina Finical General Manager More 

Tucson, Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

Stayed two nights for business. Good bed and TV. Did not notice the freeway traffic at night. Not quite enough light in room for reading. Immediate neighborhood has panhandlers on corners given the industrial area.

Helpful?
Thank LAB529
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Thank you for the kind review. We are glad you enjoyed your stay with us. We hope to see you again in the near future. Yours in hospitality, Gina Finical General Manager More 

Las Vegas, Nevada
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 weeks ago

Staff was exceptional. Breakfast was mediocre at best. Facility was nice and clean. A little noisy in unit air conditioners. Don't stay here if you are a lite sleeper. Air conditioning and hall way noise was a significant distractor to a nice facility. Bed was too hard for my 120 lb wife. Mattresses were "budget" quality.

Helpful?
Thank normanf230
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Thank you for the kind review. I do apologize regarding the a/c units and the mattresses. We should be undergoing renovations soon. Yours in hospitality, Gina Finical General Manager More 

Navarre, United States
1 review
Reviewed 4 weeks ago

I found this hotel to be clean and safe. Staff were friendly, professional and helpful. The hotel shuttle was available whenever I needed it. I would recommend this hotel to anyone who wants a good night sleep for a reasonable price.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Nancy H
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Nancy, Thank you so much for the great review. We are so glad you enjoyed your stay with us. We hope to see you again in the near future. Yours in hospitality, Gina Finical General Manager More 

Phoenix, United States
1 review
Reviewed 25 October 2016

Hotel was lovely. Clean room, good size, comfortable beds. Nice outdoor space to enjoy the breakfast in the mornings, or pool/hot-tub during day. WiFi wasn't great, but otherwise no complaints. Would definitely stay here again, or recommend to friends/family.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Courtney R
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Courtney, Thank you so much for the great review. We are so glad you enjoyed your stay with us. We hope to see you again in the near future. Yours in hospitality, Gina Finical General Manager More 

Hertfordshire, United Kingdom
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 October 2016 via mobile

I stayed at the Country Inn and Suites in Deer Valley for one night in October this year. As a regular guest of different Country Inn and Suites Hotels, this one was particularly good. Staff were friendly upon checking in and leaving, the room was well appointed and clean. The room was quiet, comfortable beds and very spacious. It had... More 

Helpful?
Thank Matt B
Las Vegas, Nevada
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 October 2016

This hotel is just off the I-17 and 101 freeway. It looks nice, but has become dated. Carpeting is worn, and our room had holes in the carpeting. At the edges it is badly frayed. The ice machine was gone, and we had to go downstairs to get ice. We noticed several dogs in the lobby without the vests for... More 

Helpful?
Thank window2004
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Thank you for your review. I do apologize for the condition of the hotel. We are an older property and are doing our best to keep the hotel up the best we can til we receive our renovations, which should be soon. Yours in hospitality, Gina Finical General Manager More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Perfectly located in the Northwest corridor of Phoenix - minutes from several predominate businesses, sports facilities and amazing shopping/dining! ... more   less 

Additional Information about Country Inn & Suites By Carlson, Deer Valley

Address: 20221 N. 29th Avenue, Phoenix, AZ 85027
Region: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Price Range: RM348 - RM813 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Deer Valley 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Country Inn & Suites Deer Valley Hotel Phoenix
Country Inn And Suites Deer Valley
Country Inn Phoenix
Country Inn Deer Valley
Phoenix Country Inn
Hotel Style:
#2 Green Hotel in Phoenix
#4 Best Value Hotel in Phoenix
#23 Family Hotel in Phoenix
#24 Romantic Hotel in Phoenix
#30 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Deer Valley staff and other travellers.
6 questions
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6 months ago
Vancouver, Washington
Fort Wayne, Indiana
11 months ago
Winslow, Arizona

See all questions (6)

Questions? Get answers from Country Inn & Suites By Carlson, Deer Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel has 4 floors. We enjoyed top floor facing the pool and views of the mountains.”
 of 5 bubbles Y2087INdonnas, 1 Nov 2016 | Read review
“Odd numbered rooms are away from the freeway.”
 of 5 bubbles normanf230, 31 Oct 2016 | Read review
“Away from the elevators”
 of 5 bubbles window2004, 17 Oct 2016 | Read review
“Some rooms on the second floor at the top of the staircase face the lobby and have elevators near so noise is a factor.”
 of 5 bubbles travelUSAoften, 11 Sep 2016 | Read review
“Try to get on northside as the freeway is on the southside”
 of 5 bubbles Q5180VXdaveb, 16 Aug 2016 | Read review
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