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Caught the complementary shuttle from PHX and the driver was friendly and helpful. Front desk person was kind and to the point. I don’t like chit chatting...
Room was nice with decent sized bathroom. Yes, elongated toilet seat. I hate round toilets.
Convenient to and...More
You must call from the airport to get the free shuttle. They will arrive in 10 minutes. Tony was terrific...he was friendly ...a very helpful driver. The check in staff was friendly and helpful too. They have a restaurant and a bar here. Happy Hour...More
The property was clean and well kept and the rooms were comfortable and quiet!!
The main issue was breakfeast, DO NOT ORDER FROM THE MENU!! You will never get your food, believe me!! Very disorganized and no mangement, they have a buffet also and we...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Phoenix AirportResponded 8 November 2017
Thank you for staying with us and for taking the time to review our hotel. We value both positive and negative comments, as this helps us know what we are doing right and learn what we need to accomplish to improve on guests...More
Stayed at this particular Holiday Inn as part of a weeklong trip all around Arizona. Wanted this one for the last night because of it's proximity to the airport. This looks like a relatively new hotel - I liked the color scheme of the room...More
As a weekly traveler I constantly have my hotel room receipt separated into food/room receipts. Women at the front desks tells me it's not possible on the phone, and when I arrive at the desk is extremely rude and caused a scene. Nice room, rude...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Phoenix AirportResponded 27 October 2017
Thank you for staying with us and sharing us your experience during your stay. I am sorry to see that you were less than impressed with this stay due to the rudeness of our staff. IHG sincerely cares about your experience, and I...More
US$87 - US$223 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#31 Family Hotel in Phoenix
#48 Romantic Hotel in Phoenix
#56 Business Hotel in Phoenix
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from HolidayInn2 | Property representative |
Breakfast is not normally included at Holiday Inns. We do have some packages that include breakfast. I am not sure of yours. Ypu can email me with your name at pkuber@hiphxcom and I can certainly let you know what you gave... More
Breakfast is not normally included at Holiday Inns. We do have some packages that include breakfast. I am not sure of yours. Ypu can email me with your name at pkuber@hiphxcom and I can certainly let you know what you gave booked. Have a safe trip.