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Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.

53 reviews
#121 of 173 Hotels in Phoenix
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Traveller (11)
Room & Suite (18)
Dining (1)
Overview
  • Excellent22%
  • Very good9%
  • Average11%
  • Poor16%
  • Terrible42%
5 Aug 2017
“Very scummy room, itchy thin blankets, found a cockroach in my room.”
26 Jul 2017
“Old and musty”
Free Wifi
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (53)Write a Review
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1 - 5 of 53 reviews
Reviewed 3 November 2017

I was in need of a place to live for an indefinite period and chose this hotel. It has been great. The staff have been very responsive to my needs. The rooms are comfortable and are cleaned very well. I even get regular calls from...More

Thank hangwitthedog
Response from 00esa, Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.Responded 3 November 2017

Thank you for being our guest at Extended Stay America. We are delighted to know you are comfortable here and that our associates are always responsive to your needs. We will be sure to share your compliments with our entire team for a job well...More

Hotel's Favourite
Reviewed 7 May 2017 via mobile

Very clean, spacious rooms. Big shower, full size fridge and freezer, dishwasher, cookware and dishes available for use, pull out couch. Pool is cleaned regularly. Staff is very nice and helpful. I'd love to stay here anytime!More

Thank 897brettg
Response from 00esa, General Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.Responded 7 May 2017

Thank you so much for confirming to others that what a great choice Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. is! We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished...More

Reviewed 8 October 2017

Prior guest's pubes were not cleaned out of shower prior to our stay. Pull out couch had stains. TV signal was horrible. Continental breakfast was a joke. Very noisy. Parking lot had garbage. Not a well maintained facility at all. I'm done with extended stays.More

Review collected in partnership with Extended Stay
Thank Joe B
Response from 00esa, Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.Responded 13 October 2017

It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More

Reviewed 6 August 2017

I've stayed in a few extended stays this one by far is the best. Quiet clean rooms which they are always updating very responsive to your needs it even has a dishwasher in the kitchen. I will always come back and stay at this one.More

Review collected in partnership with Extended Stay
Thank C5263BQpamelag
Response from 00esa, General Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.Responded 7 August 2017

Pamela, thank you for making Extended Stay America - Phoenix - Chandler - E. Chandler Blvd your home away from home. We are delighted to read you loved your clean room along with the amenities and were impressed with the service provided by our courteous...More

Reviewed 6 August 2017

Most of the workers are congenial but one manager name Carolyn actually walked my room as if she were suspicious of me. The cabinets in the kitchen were so sticky with grease it takes two hands to pry open. I actually had to clean before...More

Review collected in partnership with Extended Stay
Thank 968brandik
Response from 00esa, General Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.Responded 7 August 2017

Thank you for your feedback. Please accept my apology for not meeting your expectations and for the inconvenience you had. This is not the type of service we strive for, so I will personally follow up on your feedback with my team to ensure we...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$74 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$74 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (18)
Dining (1)
Questions & Answers
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Room Tips
"If you have a pet be sure to request a pet friendly room."
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"Middel building ground floor is EZ to get to and quite."
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"Pick something on the back side, away from the interstate."
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"down the street"
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