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JW Marriott Phoenix Desert Ridge Resort & Spa

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#10 of 173 Hotels in Phoenix
Certificate of Excellence
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JW Marriott Phoenix Desert Ridge Resort & Spa
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2,395 Reviews from our TripAdvisor Community

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Showing 2,356: English reviews
Reviewed 5 days ago NEWvia mobile

Let's keep it simple. This is the only place to stay in Arizona. Camelback comes in second. It has everything you need and you do not need to leave. Excellent dining, attentive service, superb golf and the cleanest rooms that we have ever seen. Richard Romane and Brittany Horn should be mentioned in this review because they are a very...

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Helpful?
Thank John M
Omaha, Nebraska, United States
Reviewed 1 week ago NEW

We took our 2 teenagers to AZ for Thanksgiving and to visit ASU. The hotel was gorgeous! The staff was willing to help in any way they could. The pool area was awesome as was the Spa! We ate at the pool and at Roys! Both restaurants on site were fabulous! We didn't have time for golf or tennis but...

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Helpful?
Thank Sheila G
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are so pleased to hear that you and your family enjoyed your recent stay with us. It sounds as though you need to plan another visit to experience our tennis courts and fit in a few rounds of golf. We look forward to welcoming you back soon! Kimberly Geng, Guest Experience Specialist

Long Island, New York
Reviewed 1 week ago NEW

We always go the Caribbean for the holidays with the family. But this year due to Zika fears we chose Phoenix. We were lucky that two of the days we were there the weather was warm enough for us to go in the hot tubs and lazy river. This property is phenomenal. Even without pool weather, there were lawn games...

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Helpful?
Thank LindaKal
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

We are delighted to hear that your re-routed vacation turned out to be such a wonderful spot for you and your family and that you were able to enjoy all the amenities that our resort has to offer. We hope that you will continue to make us a part of your future family vacations and look forward to your next...

Gaithersburg, Maryland
Reviewed 1 week ago via mobile

Spent six days here during Thanksgiving week and thoroughly enjoyed it. The resort is large and sprawling so there is plenty of space for walking the grounds. The rooms were updated, clean and decent sized and we were comfortable with three. The location is great because it's close to tons of restaurants, grocery store and liquor store (saves lots on...

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Helpful?
Thank Brian D
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for joining for your holiday vacation. We are delighted to hear that you enjoyed your visit and look forward to welcoming you back again soon. Kimberly Geng, Guest Experience Specialist

Detroit, Michigan
Reviewed 1 week ago

Stayed here last month for a big conf. First time here but will not be my last. Loved the place. Awesome pool, nice workout area and lovely places to eat. I had a balcony with a nice view of the mts. The staff was very helpful. I have a gluten allergy and the conf staff was very attentive of my...

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Helpful?
Thank Joe M
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

We are pleased to hear that your stay was so enjoyable and that our staff was helpful with your dietary needs. We hope that when your travels bring you back to Arizona, we have the pleasure of welcoming you to the resort once again.

Tucson, Arizona
Reviewed 2 weeks ago

This is a huge hotel, fully, occupied during our visit. However, given our chosen package, we felt like we were staying at a small inn. We had a room far from the central atrium, so we never heard any noise. The room is nicely furnished with a large bathroom with tub and shower. The hallways had fresh, clean, carpet and...

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Helpful?
1Thank Gail857
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

It sounds as though you had the perfect stay! Thank you so much for sharing your wonderful experience with our future travelers. We hope that you choose to join us once again soon! Kimberly Geng, Guest Experience Specialist

Reviewed 2 weeks ago

Stayed here for three days with a small group, 20 people, for a work getaway. It was perfect. The food, atmosphere, service, location and facilities are all excellent. The rooms were great too but this is a huge resort and it can be a 5 minute walk from your room to the restaurant...not a problem but just something to be...

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Helpful?
Thank Anthony P R
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

We are so delighted to hear how wonderful your recent work getaway was and hope to have you visit us again soon. Kimberly Geng, Guest Experience Specialist

Park Ridge
Reviewed 2 weeks ago

Just came off a 1700 person program at the JW Desert Ridge. Cannot say enough about their excellent staff, food, service, and location. The week was a huge success in no small part due to the professional staff who strive to meet our client's needs at every turn. Food presentation was always well done and of course delicious. Sleeping rooms...

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Helpful?
Thank anitams2016
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your wonderful review. We are thrilled to hear that your event was successful and look forward to your return visit! Kimberly Geng, Guest Experience Specialist

Park City, Utah
Reviewed 3 weeks ago

Let's start with the highlights... The staff are very attentive and polite from the moment you walk into the hotel lobby. As you pass each member of the team you always get a 'good morning'. After six days of that it gets a little old, but they have clearly been trained well. I was registered by a 'trainee' and she...

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Helpful?
Thank PCforfun
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are so pleased to hear that overall, you enjoyed your time with us and received exceptional service during your stay. We also greatly appreciate your feedback and will certainly pass this information on to our team for review. We look forward to your next visit soon! Kimberly Geng, Guest Experience Specialist

New York City, New York
Reviewed 3 weeks ago via mobile

We stayed here for a fun girls weekend. There were a few business conventions happening while we were there but the hotel never seemed overly busy. There are a lot of great pool options and highly recommend the spa and using the tennis facility. We recommend using the Griffin Club for your stay which ended up being a great value...

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Helpful?
Thank Karumba2030
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

A girls getaway trip - what a fun way to spend your weekend. We are delighted to hear that you enjoyed your stay with us and were able to enjoy all the amenities of our amazing Griffin Club. We look forward to your next visit! Kimberly Geng, Guest Experience Specialist

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Roy's - Desert Ridge
Roy's - Desert Ridge
Cuisines: American, Hawaiian, Seafood, Sushi, Asian, Polynesian
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Without peer among Phoenix resorts, the award-winning, AAA 4-Diamond JW Marriott Phoenix Desert Ridge Resort & Spa welcomes guests to its stunning 316 acres in the Sonoran Desert. Our captivating resort takes you to a place where luxury, personal service, invigorating recreation and excellent dining are in abundance. Guest rooms and suites feature private balconies or patios with dramatic desert vistas, mountain views, and tech-friendly amenities. This premier resort also impresses with the award-winning Revive Spa and championship Wildfire Golf Club, home to the LPGA Founders Cup. Families, couples and friends will find a variety of activities designed for all ages including our Wildfire Pool Complex complete with Lazy River and water-slide. Or just relax and enjoy each others company indoors or outside on one of many patios with our inviting fire-pits overlooking the resort's waterways. Among the leading North Phoenix, Arizona resorts, JW Marriott Desert Ridge is your one-stop vacation haven. ... more   less 

Additional Information about JW Marriott Phoenix Desert Ridge Resort & Spa

Address: 5350 E Marriott Drive, Phoenix, AZ 85054-6147
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range: RM1,293 - RM2,956 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Phoenix Desert Ridge Resort & Spa 4.5*
Number of rooms: 950
Reservation Options:
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Also Known As:
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Phoenix
Marriott Phoenix
Phoenix Marriott
Hotel Style:
#2 Top resorts Hotel in Phoenix
#2 Spa Hotel in Phoenix
#3 Luxury Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#7 Business Hotel in Phoenix
#9 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and other travellers.
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Tucson AZ

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Questions? Get answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from the atrium if you'd like quiet.”
 of 5 bubbles Gail857, 19 Nov 2016 | Read review
“Something close to the 'center' of the hotel”
 of 5 bubbles anthonypr2016, 16 Nov 2016 | Read review
“Golf course views are beautiful and quiet in evening; fire pit/lounge views quiet down after 10PM”
 of 5 bubbles anitams2016, 16 Nov 2016 | Read review
“Ask for a pool view...otherwise you may be looking across to your neighbor's windows”
 of 5 bubbles PCforfun, 13 Nov 2016 | Read review
“Hallways are VERY long. If your preference is for a room away from the elevators I recommend removing it or bring some good walking shoes.”
 of 5 bubbles FratherGeorge, 7 Nov 2016 | Read review
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