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JW Marriott Phoenix Desert Ridge Resort & Spa

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#10 of 173 Hotels in Phoenix
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2,401 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Phoenix Desert Ridge Resort & Spa
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Showing 2,362: English reviews
Edmonton
Reviewed 5 November 2014

The Marriott Desert Ridge is superb. We have a 2.5 year old and the resort was child friendly without being Disneyland. The pools and grounds were the highlight. The views are great and the golf and tennis plentiful. We liked the modern feel of the resort and we got a sale so the value for is was through the roof!...

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Helpful?
Thank Xtreemtraveller
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you so much for the wonderful review. We are so pleased that you and your family truly enjoyed your time spent with us from the pools to golf and tennis courts! We appreciate your recommendation of our resort and would love to welcome you back again! Please reach out to us at jwdesertridgefacebook@marriott.com for any assistance in making your...

Chandler, Arizona, United States
Reviewed 5 November 2014

We chose this hotel to spend our first night as a married couple. I have heard amazing things, there was a Groupon, it had great reviews, I thought this was a no-brainer. However I have to say I was extremely dissapointed.. maybe I hyped it up too much in my head. But regardless here are the facts: We left our...

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Helpful?
4Thank Alicia R
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review. We deeply regret your recent experience, which certainly does not reflect our high standards and personalized service, for which we are known. We would love to speak with you in more detail regarding your stay. Please send us your contact information to jwdesertridgefacebook@marriott.com for further followup. We thank you for...

Knoxville, Tennessee
Reviewed 5 November 2014

I absolutely love this place!! So so many of the staff remember me from year to year !!! SO its like coming home to family. Including staff dorrman gordon martin who always has a smile on and helping me out in any way!!!! The food is awesome including tableside guacamole fabulous.We havebeen coming for many years and hope to continue...

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Helpful?
Thank tamipurcell
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

We would first like to thank you for loyalty. We appreciate that you consider our resort your home away from home! We are so pleased to hear that you truly enjoyed your stay and we look forward to welcoming you back again next year. Please reach out to us at jwdesertridgefacebook@marriott.com when you are ready to make your travel plans...

Reviewed 5 November 2014 via mobile

In town for a conference and loved this hotel! Everything was perfect! Room was very clean. Room attendants were so friendly!! The staff was amazing, even the phone operator when I called down was so professional and just happy! I also was able to visit their spa and get a massage. It was great! Wish I could have stayed longer...

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Helpful?
Thank Sprtzfam M
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for sharing your review online with others. We are pleased to hear that you enjoyed the accommodations, amenities and our high level of service! Please reach out to us for assistance when you are looking to make your travel plans for a return trip to our resort!

Belfast
Reviewed 5 November 2014 via mobile

I cannot fault this resort. This is my third visit and standards remain high. The staff could not be more helpful or attentive. This is truly a luxury resort. Make sure you visit the Revive Spa. Superior treatments in the most wonderful location. I would highly recommend this resort.

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1Thank GlennyWhitley
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you so much for your wonderful review and your recommendation of our resort! We are so pleased that you enjoyed your time with us and hope that we have the opportunity to once again welcome you to the resort!

Saint Louis, Missouri
Reviewed 4 November 2014

Stayed here for a conference, and everything was perfect. Large clean room with a beautiful view, great facilities, etc. I would definitely recommend for conferences, golfers, and those traveling with families as the pool area is quite extensive. Not sure I would recommend for a romantic getaway.

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Helpful?
Thank Tim B
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you so much for your fabulous review! We sincerely appreciate you choosing the our resort and we are delighted to hear about your great experience! We hope to have the opportunity to welcome you back to our resort again in the near future!

Kennett Square, Pennsylvania
Reviewed 2 November 2014 via mobile

I have stayed at this resort before. This visit was not as good as the first one. The rooms are getting an little old and tired. The worst part were the pillows. They are the size of postage stamps. Admittedly, they give you 8 but they are pathetic. One's head doesn't even fit on the pillow. It was impossible to...

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Helpful?
Thank Tennek
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review. We truly apologize that your recent experience at our resort did not meet your expectations. We truly value your opinion and would love to speak with you directly to further discuss your comments. Please reach out to us at jwdesertridgefacebook@marriott.com with your contact information. Thank you !

Johnson City, Tennessee
Reviewed 1 November 2014

My husband had a conference here with some coworkers so I got to tag along and enjoy the beautiful resort. We visited some of the area including the Desert Botanical Gardens, Montezuma Castle, as well as the areas of Sedona and Scottsdale. The resort had a wonderful spa!

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Thank LeslieinTN
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are so pleased that you joined your husband on his trip and were able to not only enjoy all the wonderful amenities our resort has to offer, but also had the opportunity to see so many beautiful places that Arizona has to offer. It was a pleasure having you and your husband as our...

London, United Kingdom
Reviewed 31 October 2014

We came with our two little boys at the end of our US vacation. Our arrival day was our older son's birthday and the hotel staff showered us with kindness immediately: Star Wars cakes and presents for our son, a nice book for our younger son so as he wouldn't feel left out and some very thoughtful touches for us...

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Helpful?
Thank Alex A
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review. We are so pleased that you chose our resort to end your trip that you and your family truly enjoyed your time spent with us! We appreciate your kind words and hope that you will reach out to us when you plan to return to Arizona so that we can...

Atlanta, Georgia
Reviewed 30 October 2014

My husband and I stayed her as part of our "mini moon" as we just got married 3 weeks prior. All we have to say is from the time we arrived, until the time we checked out was simply fantastic. The evening we checked in, room service came to our door with a bottle of champagne and chocolate covered strawberries...

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Helpful?
Thank Barb S
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review.We are so pleased that you and your husband enjoyed your time on your "mini moon" with us! Please let us know when you are planning your next visit to Phoenix, we would love to assist you with your plans to return to our resort!

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Roy's - Desert Ridge
Roy's - Desert Ridge
Cuisines: American, Hawaiian, Seafood, Sushi, Asian, Polynesian
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Without peer among Phoenix resorts, the award-winning, AAA 4-Diamond JW Marriott Phoenix Desert Ridge Resort & Spa welcomes guests to its stunning 316 acres in the Sonoran Desert. Our captivating resort takes you to a place where luxury, personal service, invigorating recreation and excellent dining are in abundance. Guest rooms and suites feature private balconies or patios with dramatic desert vistas, mountain views, and tech-friendly amenities. This premier resort also impresses with the award-winning Revive Spa and championship Wildfire Golf Club, home to the LPGA Founders Cup. Families, couples and friends will find a variety of activities designed for all ages including our Wildfire Pool Complex complete with Lazy River and water-slide. Or just relax and enjoy each others company indoors or outside on one of many patios with our inviting fire-pits overlooking the resort's waterways. Among the leading North Phoenix, Arizona resorts, JW Marriott Desert Ridge is your one-stop vacation haven. ... more   less 

Additional Information about JW Marriott Phoenix Desert Ridge Resort & Spa

Address: 5350 E Marriott Drive, Phoenix, AZ 85054-6147
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range: RM1,295 - RM3,032 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Phoenix Desert Ridge Resort & Spa 4.5*
Number of rooms: 950
Reservation Options:
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Also Known As:
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Phoenix
Marriott Phoenix
Phoenix Marriott
Hotel Style:
#2 Top resorts Hotel in Phoenix
#3 Spa Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#4 Luxury Hotel in Phoenix
#7 Business Hotel in Phoenix
#9 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and other travellers.
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Tucson AZ

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Questions? Get answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request something with a view of pools or mountains”
 of 5 bubbles The_Midtowner, 7 Dec 2016 | Read review
“View of the pool and golf course out of this world”
 of 5 bubbles napaomahagirl, 7 Dec 2016 | Read review
“Good luck getting a good view”
 of 5 bubbles nbtravels2013, 6 Dec 2016 | Read review
“Get a room away from the atrium if you'd like quiet.”
 of 5 bubbles Gail857, 19 Nov 2016 | Read review
“Something close to the 'center' of the hotel”
 of 5 bubbles anthonypr2016, 16 Nov 2016 | Read review
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