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Candlewood Suites Phoenix

148 reviews
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Traveller (38)
Room & Suite (38)
Dining (2)
Overview
  • Excellent51%
  • Very good33%
  • Average12%
  • Poor2%
  • Terrible2%
Travellers talk about
“honor system”(12 reviews)
“free laundry”(8 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (148)Write a Review
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All reviewshonor systemfree laundryfull size fridgelaundry roomblack canyonclean smellfront deskmini apartmentextended businessextended stay hotelfrontage roadstove topover christmasnice tvconvenience storewould stay againour entire stay
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Hotel's Favourite
Reviewed 3 weeks ago via mobile

Staff is excellent and accommodating !!!Great Rates and Great Service. No bugs here. Clean bathroom. Clean Linens. Room did NOT smell like smoke, was actually a very clean smell.Convenient to everything. Will stay again!!!!!More

Thank Candy A
Response from Aeryn O, General Manager at Candlewood Suites PhoenixResponded 1 week ago

Candy A., you are amazing and our entire team is grateful that you came to stay with us. We love to hear that you enjoyed all the things that make our hotel a special place to stay. We look forward to seeing you again very...More

Reviewed 7 January 2018 via mobile

We stayed for two weeks over Christmas and New Years, to visit family in North Phx. The location for us is quite good, and the price is very fair. The staff are service minded and the furnishings are generally comfortable. The room ventilation is poor...More

Thank chefcrsh
Response from Aeryn O, General Manager at Candlewood Suites PhoenixResponded 8 January 2018

Hello chefcrsh, Our team greatly values your feedback and we are very disheartened that you experienced any negative issues at all. I do hope that our front office team was able to address and correct all issues prior to your checkout time. Again we apologize...More

Reviewed 19 December 2017

I have stayed here many times. Usually I have a great visit but I am seeing a decline. Again, there is the $300 incidental hold if you are local (out of town folks do not have to pay it) which is ridiculous. The rationale for...More

Thank tmgatty
Response from Aeryn O, General Manager at Candlewood Suites PhoenixResponded 8 January 2018

Hello tmgatty, Again, we greatly apologize that your issues were not addressed with our typical high standards. I know you have had communication with our operations manager and I do hope that you understand this is not usual for our hotel. We appreciate your patronage...More

Reviewed 14 December 2017

A must shout out to recognize top notch service and management for this Candlewood. Very clean and staff very courteous, willing to go out there way to make your stay as pleasurable as possible. Rooms have everything you possibly could need. Great value! Try it...More

Thank veritasrules
Response from Aeryn O, General Manager at Candlewood Suites PhoenixResponded 19 December 2017

Dear Veritasrules, We are ever grateful for you taking the time to acknowledge your great stay with us. It is such a pleasure to have guests such as yourself stay with us. I'm certain your review will help other travelers headed our way.

Reviewed 15 August 2017

It's been two years since I stayed a month here, and I checked in for just one night (as I was passing through), and I felt like I'd come home. I was created with a smile and a big welcome back! My key was ready,...More

Thank fairgirl59
Response from Aeryn O, General Manager at Candlewood Suites PhoenixResponded 16 August 2017

Hello fairgirl59, Thank you for coming back to stay with us! Our return guests become part of our Candlewood family. We love to hear that you enjoyed your stay once again and sure hope to see you back with us next time you are in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Hotel Amenities
Laundry Service
Self-Serve Laundry
Free Parking
Dry Cleaning
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Outdoor pool
Heated pool
Details
Price range
US$94 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Phoenix
#38 Business Hotel in Phoenix
#53 Romantic Hotel in Phoenix
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Phoenix
#38 Business Hotel in Phoenix
#53 Romantic Hotel in Phoenix
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (38)
Room & Suite (38)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Texasshortcake
11 January 2018|
Answer
Response from chefcrsh | Reviewed this property |
It was on in January big that helps, my understanding was that it was on until the weather kept the water comfortable without the help.
0
Votes
Swipper1
9 February 2017|
AnswerShow all 2 answers
Response from Jennifer H | Reviewed this property |
not very close at all. sorry
0
Votes
travellingjughead
29 December 2016|
Answer
Response from douglas k | Reviewed this property |
No Candlewood Suites Phoenix don't have airport shuttle but airport shuttle shuttle is available by super shuttle
0
Votes
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12
Room Tips
"Great big park directly behind hotel next to pool with mountains in close range"
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"Most rooms do not face directly toward the freeway. With the summer heat, windows closed with AC going I..."
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"Top floor (3rd) back side."
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"Don't stay there"
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