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Candlewood Suites Phoenix

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#70 of 174 Hotels in Phoenix
Certificate of Excellence
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1 room 2 adults 0 children
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Candlewood Suites Phoenix
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134 Reviews from our TripAdvisor Community

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Showing 128: English reviews
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ajax
Reviewed yesterday NEW

Stayed for seven nights whilst exploring AZ. Hotel amenities were very good,from the free laundry and the honor system store, 24 hour coffee, lovely pool and hot tub, no issues with parking, nice park just behind the hotel, gym, small outdoor eating/patio area. On Wednesdays they have a free BBQ for all the guests which was a very nice gesture...

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Helpful?
Thank whos-alice
San Diego, California
Reviewed 1 week ago

Just stayed at the Candlewood Suites for Spring Training on March 12-14th. The women at the front desk was so unfriendly and not helpful. My friend booked 2 suites in her name just to make to a faster transaction. When we checked in the room was transferred to my name, because we have IHG points. The desk clerk said she...

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Helpful?
Thank sandieago
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello sandieago, I am very sorry to hear about the troubles with your stay. I do understand that our operations manager has been working with IHG Rewards to submit the points into your account. If you closed your account there will not be anything we could do at this point to award the points for your stay. Your feedback is...

Reviewed 3 weeks ago

The room was very inviting. Full size fridge and small kitchen. The front desk clerks were all friendly. If you GPS to get here and it takes you through a commercial business area, just remember this, you can also access it from the on ramp of the freeway, just stay to the right. It took us 3 days of going...

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Helpful?
Thank Rad-Rcr
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Rad-Rcr, Thank you for this wonderful review from your stay with us. The GPS info is sure to assist fellow travelers that read your review. It can be a little tricky to get to us off the one way frontage road. Our entire team hopes to see you back next time you are in our area.

Scottsdale, Arizona
Reviewed 4 weeks ago via mobile

I stayed at this hotel for three nights on a business trip, because it was the only hotel with vacancy within my company's nightly price limit. My first impression upon arrival was "ghetto". The parking lot had some shady characters hanging out, and liquour bottles on the ground. Apparently the room I had booked via the corporate travel agent was...

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Helpful?
Thank thenewval
Aeryn O, Manager at Candlewood Suites Phoenix, responded to this review

Hello thenewval, First of all, please let me apologize for the negative experience that you had during your stay with us. We take great pride in our hotel and our guests so this review is very disheartening for our team to read. Our management team is researching the issues you have mentioned with the proper team members and please know...

Roseville, California
Reviewed 20 February 2017

I was put up here by the company for four days. Everything inside and out seemed well maintained and room #317 was very clean. It seems that every Wednesday evening is manager night and on this day they BBQ hamburgers, hot dogs and sausages with some sides. Whether if you do or don't have a car a 1/2 mile in...

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Helpful?
Thank Bruce H
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Bruce H., Thank you from our entire team for continuing to stay with us and for taking the time to leave our hotel this detailed review. Hopefully you can come back and stay for fun next time. See you in the future.

Reviewed 27 January 2017 via mobile

Very well kept. nice and clean . Very friendly front desk . But I gotta say the other staff workers such as house keepers and maintenance not very friendly at all you say hello and they won't look your way or smile .

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1Thank Jennifer H
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Jennifer H., Thank you for taking the time to leave us feedback from your recent stay with us. I am very sorry to hear that you felt some of our staff was not friendly. We almost exclusively hear the opposite so as you can imagine this is disheartening. As a team we continue to train, grow and learn and...

United States
Reviewed 17 January 2017 via mobile

Great front desk staff and the suites are clean. The elevator is a little old, but works. Since it's also made for weekly stays remember to bring lotion, shower cap etc. The microwave and fridge are full sized and there's a stove and coffee machine in the room.

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Helpful?
Thank 2greene
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello and thank you 2greene! Our entire team thanks you so very much for taking the time to acknowledge your stay with us. I'm sure your review will assist other travelers especially those looking for the longer term stay.

Albuquerque, New Mexico, Usa
Reviewed 6 January 2017

I chose the Candlewood Suites because it was close to family and allowed dogs. Had a great stay - there is a park behind the hotel that is easy to access to walk the dogs, plenty of space in the room, nice set up, and reasonable pet fee. We were only passing through for one night but the hotel is...

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Helpful?
Thank Janet H
Summerville, South Carolina
Reviewed 5 January 2017

Candlewood Suites is a thoughtfully designed accommodation complex for a short or long stay. Our 1-bedroom could be lived in by one or two people for an extended time in comfort. Fully stocked separate kitchen, recliner & sleeper-couch in living area. Bathroom is large by hotel standards and the bedroom nicely appointed. The facility has a fitness center, laundry, small...

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Helpful?
Thank Dan R
Upland, California
Reviewed 23 November 2016

Had the 1 bedroom with kitchenette stocked with all dishware and a dishwasher. Excellent staff, clean and quiet. Has a small store (honor system) for you food needs and a laundry. Restaurants nearby also.

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Thank Joe W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites Phoenix hotel, we put the amenities where they really count: in your room. Big and built for comfort, it's the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over-sized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD player and VCR. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. We re a pet friendly hotel, too (fees apply). The Candlewood Suites Phoenix hotel is an all suites hotel near Honeywell Automation College and close to Cactus League MLB Spring Training. We are a 2011 Cactus League Spring Training hotel! The Candlewood Suites Phoenix hotel is located near Maryvale Stadium and Peoria Sports Complex. We are a 2011 Phoenix International Raceway hotel! The Candlewood Suites Phoenix hotel is located near Phoenix International Raceway. ... more   less 

Additional Information about Candlewood Suites Phoenix

Address: 11411 N Black Canyon Hwy, Phoenix, AZ 85029-3448
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM340 - RM834 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Phoenix 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Candlewood Suites Phoenix Hotel Phoenix
Candlewood Phoenix
Phoenix Candlewood Suites
Hotel Style:
#4 Best Value Hotel in Phoenix
#39 Business Hotel in Phoenix
#54 Romantic Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Phoenix staff and other travellers.
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Questions? Get answers from Candlewood Suites Phoenix staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay there”
 of 5 bubbles sandieago, 16 Mar 2017 | Read review
“3rd floor on the east side provides shade in the afternoon and a view of mountains.”
 of 5 bubbles 799joew, 22 Nov 2016 | Read review
“rooms in the rear away from the freeway are quieter Good c”
 of 5 bubbles BPicd, 1 Nov 2016 | Read review
“The hotel is located right on the freeway so there was some noise, but the hotel furnished earplugs if you want to use them.”
 of 5 bubbles 702tarak, 25 Oct 2016 | Read review
“Book a room opposite of the highway”
 of 5 bubbles 960jeffd, 21 Mar 2016 | Read review
5 of 5