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Red Roof PLUS+ Phoenix West

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Red Roof PLUS+ Phoenix West
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270 Reviews from our TripAdvisor Community

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Showing 259: English reviews
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Reviewed 5 days ago NEW

I did book this hotel with Priceline and for some reason, the reservation was not done, when I show up at the hotel, there is no reservation so I have to book it again. I called Priceline and they told me that they are very sorry but the reservation can not be canceled and pretty much I lost my money....

Thank Ginger M
Bobbi K, Manager at Red Roof PLUS+ Phoenix West, responded to this review

Thank you so much for writing about our property. We try our hardest to accommodate our guests, even if they book through a third party website. Next time you stay with us book through our website directly for the best rates out there, and it makes it a whole lot easier to make changes or cancel your reservation. Next time...

Idyllwild, California
Reviewed 1 week ago

We stay at the Red Roof Plus+ every time we have work to do in Phoenix. One, because it is "PET FRIENDLY" and our Bridgette LOVES the grounds to walk and meet her "cousins". But most of all is the way the staff greets us and takes care of us. They are always willing to go the extra mile to...

Thank MountainMomma2004
Bobbi K, Manager at Red Roof PLUS+ Phoenix West, responded to this review

From your Red Roof Plus+ family, we thank you for staying with us and writing a review. We are glad that Miss Bridgette was able to come with you on your trip and stay with us. We do allow one pet per room and the pet can't be left alone in the room. Bobbi is a great leader to us...

San Diego, California
Reviewed 2 weeks ago

I was working in Phoenix temporarily for the month of December. Originally I booked it for the first half of December, but after completing that part of my stay I extended it online thru the end of the month. Later on I went down to the front desk to notify them I had extended my stay, and also to get...

Thank G M
Bobbi K, Manager at Red Roof PLUS+ Phoenix West, responded to this review

We are so happy to hear that you enjoyed your stay with us. Thank you so much for taking the time and writing a review for our property. I agree with you when you say our staff is pretty nice, that's why we hired them. We do have security at night, and just added more lights for the parking lot....

Elyria, Ohio
Reviewed 2 weeks ago via mobile

Had a late flight and didn't check in till after 1 AM. Desk agent very helpful, room was basic but clean. WIFI worked great, plenty of hot water. Very quiet all in all for the price a good choice. Just wanted a place to sleep before driving to Tucson for vacation. Would stay here again.

Thank Craig B
Bobbi K, Manager at Red Roof PLUS+ Phoenix West, responded to this review

Well, thank you for reviewing our property. I am happy to hear that our night auditor was able to get you into a room and you were happy with it and our WiFi. We are open 24/7 and always have someone on staff. Hope to see you next time you are in the area.

Reviewed 3 weeks ago

Not located in the highest-end of neighborhoods, but this hotel from the inside was pretty nice. Recently renovated and updated, it was a few feet from the interstate, ideal for weary travelers, and clean. 100% non-smoking rooms and clean carpet, bathrooms, and beds, this lodging is a good little find Centrally-located near restaurants, shopping, and services. It doesn't blow your...

Thank Miranda S
Bobbi K, Manager at Red Roof PLUS+ Phoenix West, responded to this review

Thank you so much for taking the time to review our property. We work hard as a team to keep our property in great shape, and I'm happy to hear that you noticed. We are right off of the I-10, which is connected to the other freeways, so it makes traveling very easy. We hope to see you back next...

Arlington, Texas
Reviewed 4 weeks ago

Was here on a business trip, it served its purpose. Fairly clean, easy access to get onto the main roads. Great customer service, the gentlemen at the front desk very professional and helpful. Would recommend and I would stay here again.

1Thank emilio_tx
Bobbi K, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

We appreciate you sharing you review with other travelers. We are in great location and easy to get to. Customer service is everything and I am happy to hear we met your standards. Again thank you for staying with us and providing a survey for your fellow travelers.

Universal City, Texas
Reviewed 4 weeks ago

The room was clean and the bed was comfortable. The water pressure out of the shower was not the best. We had to stand right up against the front wall to get any water out of the shower head. Staff was nice. Good value for the price.

Thank Deborah Z
Bobbi K, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

Thank you for your review, we appreciate you staying at RRI and taking the time to write a review. I have told my staff to make sure they report any rooms that might need the shower head changed out, so hopefully we will hit the room you were staying in. Thank you again for your stay and review.

Syracuse, New York
Reviewed 4 weeks ago

I stayed at the Red Roof Plus in Glendale on a business trip. The girls at the counter where fantastic!! Restaurants are close by, Room was neat and clean. Check in and out was quick. I travel quite a bit and can say that I would stay at this Red Roof again.

Bobbi K, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

I have shared your review with the ladies at the front desk and they all appreciate you kindness. I believe I have an awesome staff but it is great to hear others notice this as well. We certainly hope to see you again when your travels bring you back to our area.

Knoxville, Tennessee
Reviewed 23 January 2017 via mobile

Stayed three nights. Rooms were clean, staff were friendly and coffee in the lobby was good. Good bang for your buck. Have cell phone chargers next to the bed and updated rooms. Shower was strong and hot.

Bobbi K, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

I like it! Great review, quick and to the point. Thank you so very much for taking the time to review our property we appreciate it. Hope to see you again when your travels bring you back to Phoenix.

Reviewed 12 January 2017 via mobile

This Red Roof inn is in the midst of a hotel and food place cluster just off interstate 10. I had to wonder about the quality of the nearby neighbourhood, based on the prominent police helicopter above just north of us. Things settled down. A bit worried when walking the dog after dark, but all was good. Clean, friendly. I...

Thank stillkickingToronto
Bobbi K, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

I appreciate you taking the time to review our property. You are right on the money, our inn is located perfectly for any travel you may have to do in Phoenix! We have plenty of dinning options right on our corner. I am happy to hear that you walked your dog without any incident as although the neighborhood is older...

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
Official Description (provided by the hotel)
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. Red Roof PLUS+ Phoenix West is a pet friendly, family friendly hotel. This hotel is close to Maryvale Sports Park and the Arizona State Fairgrounds on I-10. The Red Roof PLUS+ Phoenix West is also close to Phoenix Sky Harbor International Airport (PHX), Chase Field, Talking Stick Resort Arena, University of Phoenix Stadium and Gila River Arena. This hotel is also conveniently located near the Phoenix Convention Center, AK-Chin Pavilion and NASCAR's Phoenix International Raceway (PIR) and just 20 minutes from University of Phoenix Stadium, home of Super Bowl XLIX. When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat-screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! Red Roof PLUS+ Phoenix West offers free WiFi in all rooms, an outdoor pool (open 9am to 9pm), suites, interior corridors, and an elevator. All rooms offer "On Command Video" with a selection of free TV channels, pay-to-view premium channels, movies, music and games. While microwave & refrigerator, hair dryer, iron & ironing boar and in-room coffee is available in Superior King Rooms and Suites. Enjoy complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof PLUS+ Phoenix West

Address: 5215 W Willetta St, Phoenix, AZ 85043-1751
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM267 - RM844 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Phoenix West 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Red Roof Inn Phoenix West Hotel Phoenix
Phoenix Red Roof Inn
Hotel Style:
#5 Best Value Hotel in Phoenix
#70 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Phoenix West staff and other travellers.
9 questions
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Green Bay, Wisconsin
4 months ago
7 months ago
Phoenix, Arizona
10 months ago

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Questions? Get answers from Red Roof PLUS+ Phoenix West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location close to the city”
 of 5 bubbles 811gingerm, 24 Feb 2017 | Read review
“Great location. Close to the freeway (but you do mot hear the traffic) near many restaurants. Plenty of parking and great staff!”
 of 5 bubbles MountainMomma2004, 21 Feb 2017 | Read review
“Get a premium room”
 of 5 bubbles timk310, 7 Oct 2016 | Read review
“Rooms facing North are quiet, always book in advance.”
 of 5 bubbles 409Hector, 30 May 2016 | Read review
“review the room in person”
 of 5 bubbles 234zeeb, 27 Mar 2016 | Read review
5 of 5