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Red Roof Plus+ Phoenix West

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284 Reviews from our TripAdvisor Community

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Reviewed 1 week ago via mobile

The hotel it self was okay. Staff member upfront was a little too interested in my wife and made some comments that were completely unprofessional and rude. Room was clean and updated. Okay for a night!

Thank Montana M
Bobbi K, General Manager at Red Roof Plus+ Phoenix West, responded to this review

Dear Okay for a night, Thank you for taking time to review our property. I am so sorry to hear someone from my staff made you feel uncomfortable. I would really like to hear more about this as I take issues such as this one very seriously. If you would be so kind as to email me directly at i0261@redroof.com...

Brentwood, California
Reviewed 2 weeks ago via mobile

Stayed at this hotel while visiting Scottsdale for MLB spring training . Situated close to hwy 10 with easy access but without the noise ! Stayed 3 nights with free wifi ! Close to restaurants . The rates for the first two nights $116.45 the third night which happened to be a Friday the rate jumped to $193.40 . I...

Thank James V
Bobbi K, Manager at Red Roof Plus+ Phoenix West, responded to this review

Thank you for taking the time to write about our property. I am glad that you found our staff friendly. We do offer an in room safe warranty that is put on your bill at check in so you can decide, in the comfort and security of your room, if you would like to use it. We will remove it...

Reviewed 4 weeks ago via mobile

My daughter's high school softball team stayed here for two nights during spring training and had a terrible experience. The manager of the hotel was extremely rude and was not going to let the team stay because they said it is illegal to have students stay in a room without an adult. They had five adult chaperones and had never...

Thank Grasia07
Bobbi K, General Manager at Red Roof Plus+ Phoenix West, responded to this review

Thank you for reviewing the inn. I am the manager that helped the coach check in these rooms and the issue was not with the inn but instead the fact the person paying for the rooms had not sent over the 3rd party credit card authorizations. He had sent one for a check in the following day but forgot to...

Chicago, Illinois
Reviewed 4 weeks ago

Third year in a row staying here during Spring Training. Great Staff! Great Location for Spring Training. Room was clean and quiet.Will stay here again next year. Third year in a row with a great experience.

Thank gosox35805
Bobbi K, Manager at Red Roof Plus+ Phoenix West, responded to this review

Dear gosox35805, Thank you for staying with us another year, and for filling out a TripAdvisor! I am so happy that you found our hotel to be clean, quiet, and with great staff. I couldn't agree with you more! We are located in a pretty good location, with the I-10 right behind us and only about 11 miles from the...

Detroit, Michigan
Reviewed 4 weeks ago

This hotel served its purpose as providing a place to stay overnight but that's about it. The bathroom was a bit dated, the tub had scuff marks all over it as did the toilet and toilet seat. Everything was clean, just old. The linen on the bed also looked pretty old, again, it looked and smelled clean, just old. Overall,...

Thank George1371
Bobbi K, Manager at Red Roof Plus+ Phoenix West, responded to this review

Dear George1371, Thank you for so much for writing a review of our property. We have been here for quite some time, however, we did just get remolded in 2016. I hope that you will stay with us again the next time you are in the Phoenix area.

Leduc, Canada
Reviewed 4 weeks ago

I stayed here for two weeks and all the staff were friendly and helpful. They assisted me with everything from where to go for dinner to helping me get the dry-clean chemical smell out of my shirt. Troy at the Front Desk always had great suggestions for things to see and do. The mattress was very comfortable, but the pillows...

Thank gpjohnson
Bobbi K, Manager at Red Roof Plus+ Phoenix West, responded to this review

Dear gpjohnson, Thank you so much for letting your fellow travelers know about our property by writing a review! I am so happy that my staff was able to be so helpful. Tray is a big help around here and we are very grateful for him. There is so much to do in Phoenix during the month of march and...

Truckee, California
Reviewed 21 March 2017

Just want to give Dallas, the front desk person when we checked in, a plus plus rating for efficiency, friendliness and helpfulness. She was terrific! Room provided was excellent, beds comfortable, had a microwave and small refrig.

Thank jpratt2
Bobbi K, Manager at Red Roof Plus+ Phoenix West, responded to this review

Dear jpratt2, Thank you so much for writing about our property. I agree with you about Dallas, she is very friendly and helpful. I am very happy to hear that you enjoyed your room that had the mini fridge and microwave. I hope that next time you are in town that you come stay with us.

Reviewed 20 March 2017 via mobile

The staff, both night and day are very friendly, helpful and accommodating. The rooms are clean but very basic. Nothing fancy here. The beds are pretty rough. The most basic mattresses. If you have to pay a little more somewhere else, you may want to try there.

Thank John C
Bobbi K, Manager at Red Roof Plus+ Phoenix West, responded to this review

Dear John C, Thank you so much for reviewing our property. I am happy to hear that my staff was very helpful and accommodating. We do offer different room types that have different amenities like our premium rooms, which has upgraded bedding, shower head, and coffee, as well as, a snack box. I hope that next time you are in...

Reviewed 14 March 2017 via mobile

Hello there, My husband and I stayed at this red roof last year, and because Tray was so great we came back this year He was out standing. This year he did it again with the excellent customer service. We where upgraded to a premium room this time. We think it well worth the money. Victoria and Paul assisted me...

Thank Monique W
Bobbi K, Manager at Red Roof Plus+ Phoenix West, responded to this review

Monique W. Thank you so much for reviewing our property and staff. We are so happy that you enjoyed your stay this year. Tray (aka Yart), Paul, and Victoria are really great and have super personalities. Our premium room is the newest room type we added to our hotel. It comes with a "snack box", upgraded bedding, and you get...

Seattle, Washington
Reviewed 8 March 2017

Dallas and the rest of the staff were very friendly and accommodating, helping us with various requests and always very patiently. The rooms are clean and functional, and the pool is nice to have. If you're looking for a good value in a welcoming facility, and close to a major highway to get wherever you need to go, this is...

Thank Tripp W
Bobbi K, General Manager at Red Roof Plus+ Phoenix West, responded to this review

I am so pleased to hear you had a great stay at RRI Phoenix West! Taking time to review a property is so beneficial to other travelers and is very much appreciated by the hotel. A hotel can offer you amenities and perks but without the basics, a friendly and accommodating staff and a clean room there is no worth...

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
Official Description (provided by the hotel)
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. Red Roof PLUS+ Phoenix West is a pet friendly, family friendly hotel. This hotel is close to Maryvale Sports Park and the Arizona State Fairgrounds on I-10. The Red Roof PLUS+ Phoenix West is also close to Phoenix Sky Harbor International Airport (PHX), Chase Field, Talking Stick Resort Arena, University of Phoenix Stadium and Gila River Arena. This hotel is also conveniently located near the Phoenix Convention Center, AK-Chin Pavilion and NASCAR's Phoenix International Raceway (PIR) and just 20 minutes from University of Phoenix Stadium, home of Super Bowl XLIX. When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat-screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! Red Roof PLUS+ Phoenix West offers free WiFi in all rooms, an outdoor pool (open 9am to 9pm), suites, interior corridors, and an elevator. All rooms offer "On Command Video" with a selection of free TV channels, pay-to-view premium channels, movies, music and games. While microwave & refrigerator, hair dryer, iron & ironing boar and in-room coffee is available in Superior King Rooms and Suites. Enjoy complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Plus+ Phoenix West

Address: 5215 W Willetta St, Phoenix, AZ 85043-1751
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM264 - RM480 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Plus+ Phoenix West 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Red Roof Inn Phoenix West Hotel Phoenix
Phoenix Red Roof Inn
Hotel Style:
#2 Best Value Hotel in Phoenix
#70 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Plus+ Phoenix West staff and other travellers.
9 questions
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Green Bay, Wisconsin
6 months ago
8 months ago
Phoenix, Arizona
over a year ago

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Questions? Get answers from Red Roof Plus+ Phoenix West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The business room upgrade is worth it.”
gpjohnson, 24 Mar 2017 | Read review
“Location close to the city”
811gingerm, 24 Feb 2017 | Read review
“Great location. Close to the freeway (but you do mot hear the traffic) near many restaurants. Plenty of parking and great staff!”
MountainMomma2004, 21 Feb 2017 | Read review
“Get a premium room”
timk310, 7 Oct 2016 | Read review
“Rooms facing North are quiet, always book in advance.”
409Hector, 30 May 2016 | Read review
5 of 5