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The Clarendon Hotel and Spa

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#15 of 173 Hotels in Phoenix
Certificate of Excellence
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The Clarendon Hotel and Spa
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1,211 Reviews from our TripAdvisor Community

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Showing 1,193: English reviews
Surprise, Arizona
Reviewed 2 days ago NEWvia mobile

It's a nice hotel, pretty to look at from the outside. if you like to party then the jazz band upstairs won't bother you, otherwise steer clear It's so loud even with your tv turned up. The pool is nice. Free unlimited snacks, didn't get a chance to use our breakfast vouchers unfortunately. All in all I'd stay again though.

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Helpful?
Thank brixo_93
Escalon, California
Reviewed 3 days ago NEW

This was a nice hotel. Beautifully decorated rooms. Comfortable beds. Two TV's in the suite. Friendly staff. An excellent made to order free breakfast. I would stay here again if traveling through the area.

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Helpful?
Thank Steve A
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

Steve, Thank you for the four-star review! It sounds like you were able to enjoy our unique style and awesome amenities. We are also very happy that our staff was able to make your stay a memorable one. We look forward to your next visit!

santa fe
Reviewed 4 days ago NEWvia mobile

Last minute booking because of a family emergency. They make the effort to be a boutique hotel. The rooms fall a little short. Some detectable left over mustiness from the bad old days. Not intolerable for me. Smallish rooms, some art. Accent walls painted black. Cozy bar and a real, if average, restaurant downstairs. You get a voucher. Exercise room...

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Helpful?
Thank jim b
Ben B, Owner at The Clarendon Hotel and Spa, responded to this review

Hi there Jim.... thank you so much for your review. We value all reviews, and we actually find that more guests book The Clarendon after reading my responses to bad reviews than the good ones, which is always nice to hear. So, with that said, I'd love to take the opportunity to respond to your review. We know we're an...

Tampa, Florida
Reviewed 1 week ago

We stayed for one night on Sunday, November 20th. The staff was very friendly and helpful. The hotel is old, but the owner has done a great job on the renovation! Our room was super cute. We had a little balcony with a wall, but with a view of the elevator. But, that was ok with us. We weren't planning...

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Helpful?
Thank Elaine D
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

Elaine, Thank you for the excellent five-star review of our property! We are extremely happy that you enjoyed your stay and noticed all of the little touches that we make to all of our rooms. We can't wait for your next visit!

Phoenix, Arizona
Reviewed 1 week ago via mobile

My boyfriend and I try to get here at least 2-3 times a month if we can. We have tried every four star in the area and this is by far our favorite. Although they have the $20 hotel fee it is worth it for the breakfast alone which is a made to order in the cafe. The pancakes are...

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Helpful?
Thank BreMarie78
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

BreMarie, Thank you for the five-star review, as well as coming to visit us so much! We really appreciate it, and are thrilled that you enjoy your stays and the amazing breakfasts! We look forward to seeing you two again next month!

Reviewed 2 weeks ago

I choose this hotel because it was close to the airport (20 min away), but it turned out to be a great hotel, Friendly staff and clean rooms was a plus! The restaurant on site has great food, make sure you check them out.

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Thank Lorine M
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

Lorine, Thank you for choosing to take a chance with us! We are extremely pleased that you enjoyed your stay, and would also like to thank you for the five-star review. We hope you will stay with us again the next time you are in Phoenix!

Reviewed 2 weeks ago

I stayed here for 2 days for business/pleasure. The room is clean and crisp, there was not even a fingerprint anywhere. The bed is very comfy and the air conditioning can be controlled bedside. I slept fantastic, better than in my own bed. The hotel staff was great in getting a crib for my baby and tending to any needs...

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Helpful?
Thank Ryan Y
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

Ryan, Thank you for the glowing five-star review! I will be sure to pass along your concerns about the railing to our chief engineer and general manager. Otherwise, it sounds like you had an amazing stay and were able to experience all of our amenities. Welcome to The Clarendon Hotel and Spa family, we can't wait for you to come...

Dedham, Massachusetts
Reviewed 2 weeks ago via mobile

A nice, clean room with a comfy bed and pillows. Staff professional and friendly. Restaurant food is very good. Full breakfast to order - not just cereal & muffins. The pool area is beautiful with plenty of comfortable seating. Complimentary wine was served from 5-6pm on the roof which offered a great view of the sunset and the City. All...

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Thank justgoalrdy
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

JustGoAlrdy, Thank you for the five-star review! It is great to hear that you were able to enjoy the full experience, from our wonderful staff, complimentary wine on the rooftop, and amazing food. We hope you come visit us again!

Utrecht, The Netherlands
Reviewed 2 weeks ago via mobile

Visited for one night. Overall first impression was good, however bedroom/washroom combination was strange with a very small bathroom and sink within the sleeping area. Meaning that if you need to wash hands during the night your partner will wake up because in the same room . . . .. Dinner was meager withsome dry chicken and uninspired rice/ vegetables....

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1Thank PR_S18
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

PR_S18, Thank you for your feedback. We sincerely apologize for any inconvenience that you and your partner experienced during your stay. I have also forwarded your review of the food to the restaurant staff. We hope that you will give us another chance in the future!

Downers Grove, Illinois
Reviewed 2 weeks ago

Checked in the evening and left the next morning so sorry not to make much use of the beautiful facilities. The pool was beautiful and there's a rooftop bar. The front desk provide complimentary snacks--chips, popcorn, etc. The elevator stopped working while we were their but we were on the 2nd floor and only had to take our bags down,...

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Helpful?
Thank David K
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

David, Thank you for taking the time to write a review on our property! It is too bad you weren't able to check out everything we have to offer, from live music on the rooftop and our fresh, farm-to-table breakfasts...and that is only the beginning! I would also like to apologize for the issue with the elevator and any inconvenience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Clarendon Hotel and Spa is located in the heart of Phoenix, close to the convention center, museums, parks, shopping, theaters, sports venues and concert halls. Walking distance to two Metro rail stations - $4 for a 24 hour pass, the system runs 24 hours (except 1am to 4am Monday through Thursday) and provides direct access to the Phoenix Sky Harbor airport SkyTrain. Full service spa on site. El Techo, our gorgeous rooftop SkyDeck overlooking the city skyline and surrounding mountain ranges, and the Oasis pool area with heated pool and jacuzzi and the world's largest outdoor water wall. ... more   less 

Additional Information about The Clarendon Hotel and Spa

Address: 401 W Clarendon Ave, Phoenix, AZ 85013-3411
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM564 - RM1,751 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Clarendon Hotel and Spa 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Clarendon Hotel Phoenix
Hotel Style:
#4 Spa Hotel in Phoenix
#6 Luxury Hotel in Phoenix
#14 Romantic Hotel in Phoenix
#27 Family Hotel in Phoenix
#47 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from The Clarendon Hotel and Spa staff and other travellers.
12 questions
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Mount Holly, New Jersey
Anchorage, United States
Ohio City, Ohio
7 months ago

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Questions? Get answers from The Clarendon Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a specific view ask for it.”
 of 5 bubbles ElaineD26, 28 Nov 2016 | Read review
“Grab the poolside suite for added room!”
 of 5 bubbles arkmcguire, 16 Nov 2016 | Read review
“Hotel in the area are about $300 per nights given the conference going on but I got this for $112 through Hotwire”
 of 5 bubbles Franck-EricT, 14 Nov 2016 | Read review
“Beware top floor rooms, there is a rooftop bar.”
 of 5 bubbles Lady_80_503, 14 Nov 2016 | Read review
“I requested a room on higher floor - no noise issues whatsoever”
 of 5 bubbles 573sauliusu, 10 Nov 2016 | Read review
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