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Pointe Hilton Tapatio Cliffs Resort

CancelonUS$91*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$181*
US$91*
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US$119*
US$119*
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Pointe Hilton Tapatio Cliffs Resort
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428 Reviews from our TripAdvisor Community

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Showing 415: English reviews
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San Diego, California
Reviewed 2 days ago NEW

The hotel was just what we wanted - plenty of space for relaxation (adult pool and bar was great); the golf course was a challenge but most enjoyable; staff could not do enough for its guests; the resort transportation was efficient and VERY fast. Point in Tyme was a wonderful place to meet up with friends for drinks and dinner...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sandieogsun
Batavia, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

while we happened to be traveling during spring break and the final four (neither applied to us) we made a trip to phoenix while traveling in Arizona. I have stayed here before about 25 years ago. It is as nice now as it was then. the city of phoenix just disappeared into the cliffs of pointe tapatio. Friday night 85F...

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Helpful?
Thank Tina H
About Hotel's Favourite Review
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

It’s so nice to hear that your stay 25 years ago was as nice as it was this time. You came at the perfect time to enjoy a poolside meal with a pleasant 85 degrees as temperatures went up to 100+ this week. We hope to have you stay with us again and hopefully before another 25 years passes.

Reviewed 3 days ago NEWvia mobile

I didn't get to spend a lot of time at the hotel, but mostly only saw Sussy from housekeeping who was extremely friendly. I will be back soon thank you! I've stayed at a couple of hotels in Phoenix but this is the best one !

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Helpful?
Thank Estefani R
Chicago, Illinois
Reviewed 3 days ago NEW

We have stayed here at least 5 other times. Great golf and great location. All staff friendly and professional.Covenient location, health club, and choice of over 8 pools .Great dining. Trails accessible near hotel

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank William S
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your repeat business. We appreciate your loyalty and it’s great to hear that you enjoyed your time with us. We hope to see you again soon.

Minneapolis, Minnesota, United States
Reviewed 3 days ago NEW

After my last review of this property, I received a very nice letter from the manager, Paul Hills! As I said in my last review, the staff is wonderful at this property. I will definitely go back to this resort!!! They care so much for their clients! I am an Travel Agent and I appreciate that my clients would be...

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Helpful?
Thank Pamala Stachel B
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you very much for taking the time to write this follow up review. Your comments are very nice to read and we hope to have the opportunity to serve you again.

Buford, United States
Reviewed 3 days ago NEW

the hotel is average with above average prices. The property is somewhat confusing to get around. The pool bars (outside) closed WAY too early for those who would have liked to outside and drink. NO decent places to enjoy a cigar.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Richard D
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

I am sorry to hear that you did not enjoy your stay. I will review your comment about the pool bar hours with my senior leadership team and thank you for your input. We hope you will consider staying with us again.

Boston, Massachusetts
Reviewed 3 days ago NEW

A nice spot for family vacations, golfing, etc. My only real complaint is that I was in Phoenix just to visit family nearby, and I was basically just there for a place to sleep and for the location. Yet I was charged for a resort fee (which my agent had told me would be optional, but I was given no...

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Helpful?
Thank Kenneth O
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We appreciate your choosing to stay with us and thank you for your feedback. I’m sorry to hear that your agent gave you incorrect information. Our resort fee is not optional and I am sorry to hear that you were unable to take advantage of any of the amenities it provides for. We hope you enjoyed the visit with your...

Phoenix, United States
Reviewed 5 days ago NEW

I really love the staff here and the food is always great. I am there 3 times a year for conferences and their lunch spread for business lunches is exceptional. Always clean and professional and so helpful with anything you need.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Amanda D
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your loyalty over the years. We value your business and look forward to your next trip.

Los Angeles, CA
Reviewed 6 days ago NEW

Shoddy room renovations! Grounds not kept clean. Do not purchase an upgrade, it's not worth it. There are too many other places to stay, so keep looking. The only positive thing I can say is the staff are nice people and will address any problems.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mauigurrl
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for telling us about your visit. Our goal is to provide a perfect stay for all of our guests. It’s disappointing to hear that you did not enjoy your time with us and I’m sorry that our suite renovation did not meet with your expectation. Your compliment about our staff is very much appreciated and we hope you...

Minneapolis, United States
Reviewed 1 week ago

Hotel is in a beautiful location! The staff overall the property was very friendly and helpful. The only issue I had was that we brought my grandchildren here for the pool and slide. The night we checked in, they were having a private pool function. We made the reservation the night before, so they should of told us that the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Pamala B
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing to stay with us for a little grandchildren pool time. I am sorry to hear of the lack of communication you experienced relative to the pool/slide area not being available. I know it was a disappointment for both you and your grandchildren. If you would reach out to me at enjoy.tapatiocliffs@hilton.com, I would like to make...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The tradition of delivering exceptional service and one of Phoenix's most unique resort experiences continues with a $8.5 million dollar renovation and redesign of the resort's expansive, 544 two-room standard suites. Guests can expect an experience made special through quality accommodations and superior service. Enjoy a surplus of perks and amenities coupled with breathtaking mountain views, exquisite water features, fine dining, on-site spa, world-class golf and so much more. Pointe Hilton Tapatio Cliffs sets the standard in beauty, service and convenience of location. ... more   less 

Additional Information about Pointe Hilton Tapatio Cliffs Resort

Address: 11111 North 7th Street, Phoenix, AZ 85020-1176
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM460 - RM1,074 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pointe Hilton Tapatio Cliffs Resort 4*
Number of rooms: 584
Reservation Options:
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Also Known As:
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Hotel Style:
#4 Top resorts Hotel in Phoenix
#6 Spa Hotel in Phoenix
#11 Luxury Hotel in Phoenix
#61 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Pointe Hilton Tapatio Cliffs Resort staff and other travellers.
41 questions
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Questions? Get answers from Pointe Hilton Tapatio Cliffs Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to the lobby!”
pamalastachelb, 24 May 2017 | Read review
“Stay only in or very near to the main pool.”
  • Shard on the bed.
jacchicago, 19 May 2017 | Read review
“We enjoyed our cliffside room, but it is a healthy hike up from the main part of the hotel. There is a free shuttle.”
RushinMom, 17 May 2017 | Read review
“Pick a higher floor if you want a better view.”
kathleend792, 16 May 2017 | Read review
“High up suite area (6200's) for amazing views. Request second floor”
  • View from our Balcony
gwardbeeler, 8 May 2017 | Read review
5 of 5
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US$91* /night
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Prices are for 1 room, 2 adults
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