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Howard Johnson Phoenix North

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343 Reviews from our TripAdvisor Community

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There are newer reviews for Howard Johnson Phoenix North
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Showing 340: English reviews
San Diego, California
Reviewed 21 March 2016

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Helpful?
Thank Mindy S
Dipesh P, Guest Relations Manager at Howard Johnson Phoenix North, responded to this review

Phoenix, Arizona
Reviewed 21 March 2016

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Helpful?
Thank Joseph G
Dipesh P, Guest Relations Manager at Howard Johnson Phoenix North, responded to this review

California
Reviewed 18 March 2016

Very very nice front desk staff. Rooms were clean and very updated. The pool had no water which is understandable because it was getting worked on for summer. Other than that my stay with my family was an awesome stay at this hotel. Housekeeping did a great job and were very helpful when we needed clean in our room. Worth...

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Thank john g
Dipesh P, Guest Relations Manager at Howard Johnson Phoenix North, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We are also happy to hear that you found the location to be so convenient for your needs. We are glad that you were satisfied with the hospitality of our staff and I am very pleased...

Mapleton, Utah
Reviewed 18 March 2016

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Thank ginag232
Dipesh P, Guest Relations Manager at Howard Johnson Phoenix North, responded to this review

Riverside, California
Reviewed 17 March 2016

We had a nice stay, location is close to all your needs, would stay again. We had one small issue at check in, this was corrected quickly.

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Thank P2118XOmelaniec
Dipesh P, Guest Relations Manager at Howard Johnson Phoenix North, responded to this review

Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition.We are so glad that your stay was enjoyable and we look forward to seeing you again.

Parker, Arizona
Reviewed 16 March 2016

I needed to check in early, I was only able to check in 2 hours early and there was an additional $25 fee! I needed the room earlier and even called the night before to make sure I could get checked in early. The price was extremely high, because of the season I guess. Room was not worth $200.00. Was...

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Thank kristio501
Dipesh P, Guest Relations Manager at Howard Johnson Phoenix North, responded to this review

I apologize that you are not made aware of the additional charge on your stay. I will discuss this concern to the management so they can assist with this thoroughly. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the...

Yucaipa, California
Reviewed 14 March 2016

Unbeknownst to us, there were several things happening in the Phoenix area this past weekend - Spring Training, NASCAR, an Outdoorsman show, several high school baseball tournaments. SO, finding a room anywhere was a challenge. And, when we did find one, the prices were ridiculous. We paid $150 (with fees and taxes) for this room. Yes, that's right. $150 to...

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Helpful?
Thank Tricia V
Dipesh P, Guest Relations Manager at Howard Johnson Phoenix North, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. I hope that you will consider staying...

Peoria
Reviewed 13 March 2016

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Thank Robert R
Dipesh P, Guest Relations Manager at Howard Johnson Phoenix North, responded to this review

Reviewed 10 March 2016 via mobile

I travel from the Grand Canyon to Phoenix for my job I figured this place was close to the freeway and I could stay here and sleep good for my meetings in Phoenix in the morning. Wrong!! The hotel owners family was staying here running and yelling all night down the walkway. Place was so dirty I had to go...

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Helpful?
Thank Andy W
Dipesh P, Guest Relations Manager at Howard Johnson Phoenix North, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel.I do thank you...

Kansas City, Missouri
Reviewed 9 March 2016

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Thank Barbara Jade K
Dipesh P, Guest Relations Manager at Howard Johnson Phoenix North, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Low-rise Motel with adobe-brick exterior located in north Phoenix at Bell Road & I-17. ... more   less 

Additional Information about Howard Johnson Phoenix North

Address: 17211 N Black Canyon Hwy, Phoenix, AZ 85023-2249 (Formerly Super 8 Phoenix)
Region: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Price Range: RM204 - RM820 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Phoenix North 2*
Number of rooms: 103
Reservation Options:
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Also Known As:
Super 8 Phoenix Hotel Phoenix
Bell Hotel Phoenix
Best Western Phoenix
Phoenix Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Howard Johnson Phoenix North staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else.”
 of 5 bubbles 567triciav, 14 Mar 2016 | Read review
“save your money and to go a better hotel. these rooms are not pretty”
 of 5 bubbles 554kaceyr, 7 Mar 2016 | Read review
“closer to the lobby”
 of 5 bubbles zaiao, 4 Mar 2016 | Read review
“all rooms in the back are quiet and the second floor”
 of 5 bubbles rayd779, 22 Jan 2016 | Read review
“what pool? it was drained and had holes in it looked like it hasn't been used for decades.”
 of 5 bubbles alexcW6534JP, 15 Nov 2015 | Read review
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