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Four Points By Sheraton Phoenix South

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Four Points By Sheraton Phoenix South
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197 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Pinetop-Lakeside, Arizona
Level Contributor
119 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 days ago NEW

We stayed two nights. First was not good at all except for the bed that was fine. When we checked in weren't told we had breakfast, told shuttle ran every 1/2 hour made request for 7:00 am noted. Went to room the thermostat was set on 74 room was about 60 and A/C was going full blast maintenance came and... More 

Helpful?
Thank Boborunner
Charlotte
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago via mobile

We stayed at the Four Points after our flight was canceled (thanks American!). The outside of the building looked a little dated but it appears that the inside was completely renovated. We were happy with our stay and would consider staying here again in the future. Rooms: spacious, clean and had the signature Pure scent. The beds were comfortable. It... More 

Helpful?
Thank Reitz37
Nampa, Idaho
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

We were greeted promptly on arrival just a bit before normal check in time our room Was not ready so we came back latter, the staff was nice enough to check our luggage Until we came back to check in. Later we came back and there was a kids ball group Checking in the staff handled it well. We were... More 

Helpful?
Thank partsgerald
Detroit, Michigan
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

When I first walked into the Sheraton the lobby was nice and the staff was so friendly. Great group of people working the desk the entire stay. As I headed to the elevator I knew I was probably going to be let down. You could tell the hotel was old, the carpets and wall paper dated. Some people said the... More 

Helpful?
1 Thank Karissa P
Albuquerque, New Mexico
Level Contributor
101 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 weeks ago

This was some other hotel before it became a Four Points by Sheraton. An older place to begin with. The rooms have been redone and are nice, but instead of drawers, they put in cubby holes with baskets. The doors on most of the rooms stuck and could only be closed with great effort. In the bathroom, there was a... More 

Helpful?
1 Thank Albuquerque108
San Francisco, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

This pet friendly hotel was clean and nicely updated. The beds were comfortable. The fitness center was spacious. The pool area was nice. Please stay pet friendly and I will stay with you every time I visit Phoenix.

Helpful?
Thank Ann Marie M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Free parking! Free wifi! Good, clean place to have a staycation! The FOM checked me in and extended a warm welcome! Great guy! Thank you so much for the great room! Also the restaurant staff are great! Definitely coming back!

Helpful?
1 Thank PJ S
Epsom, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago

Very nice hotel, a little tired in places, but it had lots of facilities that suited us, room was spacious and very clean, full-size refrigerator and safe in room, balcony, gym (good gym but both cross trainers were broken for the whole time I was there), place to breakfast or grab a coffee in the morning, and the staff were... More 

Helpful?
Thank Tumax222
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2016 via mobile

The rooms were spacious and clean. Nice balcony. We stayed in King room. Room service fast although there is a little charge for them to being it up to you which we didn't mind. Had to stay here because of flight complications with American Airlines so it was complimentary and very nice!

Helpful?
1 Thank Jessica B
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 October 2016 via mobile

My review is actually for the restaurant. Stayed Saturday through Wednesday at the hotel. Had the opportunity to eat breakfast every morning at the hotel restaurant, Rustic Cravings, as well as dinner one evening. The standout professional on premises is a gentleman named Jay. (Couldn't pronounce his real name even though I asked him.) He was prompt, polite, professional and... More 

Helpful?
Thank MJSLQ

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Phoenix South is an ideal location for whatever brings you to town. Our Phoenix hotel is minutes from Arizona State University, providing easy access to the entire campus, as well as nearby shopping, dining and more. We are just minutes from local corporate offices and a wide variety of other things to do in Phoenix. Our free shuttle (five mile radius) makes it easy to get around. Find everything you need while on the road. Our Ahwatukee hotel features a variety of free amenities, like Internet access and bottled water, plus other great features like an on-site spa and restaurant. With free parking and free local area shuttle, getting around town couldn't be easier, or kick back and relax at the hotel with a craft beer from our Best Brews™ program. With 9,000 square feet of flexible meeting space, planning Phoenix meetings & events is easy with Four Points. Our hotel team is dedicated to bringing your event to life, whether it's for 20 or 400 guests. Our onsite restaurant, Elliot's Grill, provides excellent catering options for any palate. ... more   less 

Additional Information about Four Points By Sheraton Phoenix South

Address: 10831 S 51st St, Phoenix, AZ 85044-1737 (Formerly Grace Inn Phoenix)
Region: United States > Arizona > Central Arizona > Phoenix > Ahwatukee Foothills
Price Range: RM351 - RM1,231 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points By Sheraton Phoenix South 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Grace Inn Phoenix Hotel Phoenix
Grace Hotel At Ahwatukee
Grace Hotel Phoenix
Hotel Style:
#11 Spa Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Four Points By Sheraton Phoenix South staff and other travellers.
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Questions? Get answers from Four Points By Sheraton Phoenix South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here!”
 of 5 bubbles Boborunner, 2 Dec 2016 | Read review
“Rooms with an outside balcony could be noisy.”
 of 5 bubbles partsgerald, 26 Nov 2016 | Read review
“6th floor has been redone.”
 of 5 bubbles Albuquerque108, 7 Nov 2016 | Read review
“If you have AAA be sure to book that rate. Great rate with free breakfast.”
 of 5 bubbles dallasskibum, 24 Sep 2016 | Read review
“get a room near elevators since they do not have porters. Book your shuttle to the airport and upon returning, call for the shuttle.”
 of 5 bubbles B0bAZ, 3 Aug 2016 | Read review
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