We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This is actually better described as a motel. The customer service was very good but we had a little communication problem with some of the housekeeping staff and our room wasn't cleaned for two days. Otherwise the room was clean. It was a little small...More
I have hesitated t0 write this review because I have rated this Best Western as excellent in the past. Unfortunately my last visit has caused me to down grade my rating to average. While the front desk staff are still friendly and helpful overall there...More
1 Thank sterlingroad
Response from mila s, Director of Sales at Best Western InnSuites Phoenix Hotel & SuitesResponded 20 February 2017
Dear Valued Guest,
I would like to start of by thanking you for taking the time to complete a survey on your stay. We appreciate hearing how your stay was whether it be good or bad. We are in the process of implementing a better...More
We stayed here for 3 nights while in town. The staff was always very helpful when we asked for help. It was nice they had an outdoor heated pool and hot tub. The morning breakfast was eggs, waffles etc. Nice that it was a decent...More
We have stayed at the best western on northern for the past 10 years plus Always treated excellent excellent breakfast awesome happy hour the staff is always more than willing to help with anything you needMore
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank Linda J
Response from mila s, Guest Relations Manager at Best Western InnSuites Phoenix Hotel & SuitesResponded 24 January 2017
Dear Valued Guest,
I belive this review might have bben made in error. You gave us high marks and kind comments and then rated us a 1 in tripadvisor. I have called to leave you a message as I would love to speak with you...More
When I booked this hotel, I didn't believe everything that was included. My expectations were exceeded time and again. Besides a great warm pool and relaxing outdoor jacuzzi, a fun happy hour that includes beer/wine/soda and snacks, a sumptuous breakfast with enough variety for our...More
US$79 - US$178 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Green Hotel in Phoenix
#28 Romantic Hotel in Phoenix
#39 Business Hotel in Phoenix
#54 Family Hotel in Phoenix
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
TripAdvisor is proud to partner with Booking.com, Best Western, Expedia, Travelocity, Hotels.com, Priceline, Orbitz, Hotwire, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Best Western InnSuites Phoenix Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
United States >
Central Arizona >
Also Known As
Best Western Plus Innsuites Phoenix Hotel Phoenix ,
Best Western Plus Innsuites Phoenix Hotel And Suites ,
Pets allowed based on the availability of pet-friendly rooms. We are pet-friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be... More
Pets allowed based on the availability of pet-friendly rooms. We are pet-friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotel’s approval prior to arrival. The pet-friendly rate is $10.00 per day with a $70 per week maximum. A refundable cleaning and damage deposit of $50.00 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning.
I'm not sure which suite the guest stayed in, however we only have 4 presidential suites and they are all very nice. If you would like to call me directly I would be happy to send you a picture of the suite and... More
I'm not sure which suite the guest stayed in, however we only have 4 presidential suites and they are all very nice. If you would like to call me directly I would be happy to send you a picture of the suite and answer any further questions you may have.
602-997-6285 ext. 309
Are you sure you want to delete this answer?
"Rooms looking to the north offer great views of the foothills"