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BEST WESTERN InnSuites Phoenix Hotel & Suites

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#40 of 173 Hotels in Phoenix
GreenLeadersSilver level
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822 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN InnSuites Phoenix Hotel & Suites
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Showing 792: English reviews
El Paso, Texas
Reviewed 23 March 2016

The hotel staff was nice, check in was easy. Just had an overnight stay. The room was as described on the internet when I booked it. Just one flaw; had one small bar of soap on the sink soap dish and not any in the shower. Obtaining more toiletries was not an issue. It's a good on off location to...

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Thank mspatron
Reviewed 23 March 2016

This is a perfect location. The motel is clean and the service is good. My wife and I have stayed here two years in a row for 5-6 weeks in the winter. We plan to return next year. Close to friends who stay in Scottsdale and family in Sun Lakes. Very good value.

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Thank ellisi2015
Denver, Colorado, Usa
Reviewed 22 March 2016

Great location. A comfortable older hotel in an established neighborhood. East access to downtown, freeways, etc. The staff are the best, and the value for the dollar, especially during peak season, is outstanding.

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Thank Gene D
Milwaukee, WI., United States
Reviewed 20 March 2016

Got details of reservation wrong Didn't supply sheets and blanket for the pack and play for baby Cooling system didn't work at first but was corrected Loud drunk group outside our door-took an hour to disperse Breakfast was same each day and was so-so

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Thank Terry T
Carbondale, Colorado
Reviewed 20 March 2016

Our room was very quiet and peaceful. All of the staff were very friendly and would go out of their way to offer help. They never made me feel like I was asking a stupid question. Even the other hotel guests were friendly at the pool and in the breakfast room.

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Thank Sandy D
London, United Kingdom
Reviewed 17 March 2016

Nice place with its own pool, bbq area, lounge (with free happy hour each evening). Rooms on two floors, with plenty of parking for all. The rooms are nicely furnished, although a little small. Staff are very friendly and helpful, especially with local knowledge. My one caveat is that this is quite an isolated place so either be ready to...

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Thank ExpatPlanters
Reviewed 16 March 2016

We used a junior suite which had a separate bedroom. They do not have full kitchens or equipment. The suirtes with kitchens tend to be booked early.. Very commfortable for a three wee staly. There are two televisions.

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Helpful?
Thank Lawrence G
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete a review of your stay. We LOVE to hear such nice comments. We hope you will choose Best Western InnSuites next time your traveling through Phoenix. Thank you, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Reviewed 15 March 2016 via mobile

As a Diamond Best Western Elite, I can honestly say this is one of the chain's top properties. It should be a Best Western Plus. I was here for two nights and could not have been more pleased. Very clean comfortable rooms and beds. Quiet residential location. Nicely decorated with flat screen TVS. Very good breakfast provided seven days a...

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Helpful?
Thank Daryl H
mila s, Director of Sales at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, WOW!! Thank you so much for your kind review. We appreciate your business and your comments! Coming from a BW diamond member says a lot as well! We look forward to seeing you again soon! Thank you, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Duluth
Reviewed 15 March 2016

We stayed for 1 week, primarily because of their dog friendly policy. They are indeed dog friendly, and the fee for pet is very reasonable. There is a nice yard, complete with a "potty station" for your pets to play. Although the title states "InnSuites" our room was not a suite, unless the separate bathroom area counts as a suite....

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Thank SKR9476
Rancho Cucamonga, California
Reviewed 14 March 2016

Great Spring Training Stay...Away from the crowds at Camelback Ranch...great friendly staff and guests! Would highly consider staying there again definitely! Close to freeway access, added bonus breakfast and happy hour!

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Thank U7776DUbarbaraw
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete a review of your stay. We LOVE to hear such nice comments. We hope you will choose Best Western InnSuites next time your traveling through Phoenix. Thank you, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Phoenix hotels for suite accommodations, free amenities and superior service in coveted Biltmore-area. Delight in magnificent Phoenix Mountain Preserve views. Enjoy nearby golf courses, renowned attractions, decadent dining and spectacular shopping options, not to mention exciting sports events around the Phoenix/Scottsdale/Glendale area. Suite Luxury for Less with Cloud 9 Beds & Bedding and FREE: Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 

Additional Information about BEST WESTERN InnSuites Phoenix Hotel & Suites

Address: 1615 E Northern Avenue, Phoenix, AZ 85020
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM350 - RM820 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN InnSuites Phoenix Hotel & Suites 2.5*
Number of rooms: 109
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Also Known As:
Best Western Plus Innsuites Phoenix Hotel And Suites
Best Western Plus Innsuites Phoenix Hotel Phoenix
Best Western Phoenix
Phoenix Best Western
Hotel Style:
#6 Green Hotel in Phoenix
#10 Best Value Hotel in Phoenix
#29 Romantic Hotel in Phoenix
#40 Business Hotel in Phoenix
#54 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN InnSuites Phoenix Hotel & Suites staff and other travellers.
12 questions
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Toronto, Canada
9 months ago
Painesville, Ohio
1 month ago
New Prague, Minnesota

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Questions? Get answers from BEST WESTERN InnSuites Phoenix Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The junior suites are great.”
 of 5 bubbles sandyandsteve6, 22 Nov 2016 | Read review
“stay away from pool side area”
 of 5 bubbles andreawJ6281WK, 19 Nov 2016 | Read review
“Stay away from the poolside rooms. Noisy”
 of 5 bubbles 565stewie, 17 Oct 2016 | Read review
“Ask for a room away from the pool area”
 of 5 bubbles PeterKatrina6269, 23 Sep 2016 | Read review
“Hotel is two stories, no elevator, all outdoor corridors. They did say there was one disabled room.”
 of 5 bubbles SandyBG16, 9 Aug 2016 | Read review
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