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Renaissance Phoenix Downtown Hotel

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#15 of 173 Hotels in Phoenix
Certificate of Excellence
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745 Reviews from our TripAdvisor Community

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Showing 734: English reviews
San Diego, California
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 days ago NEW

Let's just talk about service in this review, since you can learn about the facility itself from other reviews. - Good customer service is vital to a hotel's ensuring repeat business, but GREAT service is rare and unexpected that can better distinguish a place that provides a good night sleep to one that provides their guests a great experience. This... More 

Helpful?
1 Thank ShotgunJohnny
Safety Harbor, Florida
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 days ago NEW via mobile

I hope I have a opportunity to return once the renovations are complete. The lobby is very impressive as it is. My room was large and comfortable and the service was excellent. The lounge on the 19th floor was the best part of my stay. The staff were very friendly and the food was delicious. A scrambled egg dish, bacon... More 

Helpful?
Thank Cliff S
Los Angeles, California
Level Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

This is a great business class hotel. You are ground zero downtown. The light rail is a very short walk out the door. The rooms are clean and the beds provide a good sleep. There is a cafe and room service until midnight. The staff is friendly; and there is a pool and workout room. Note - the hotel is... More 

Helpful?
Thank ColinPK
Lafayette, Indiana
Level Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 week ago

I stayed here recently for access to convention center. Great room accommodations. The staff was extremely helpful in all circumstances, whether it concerns food, transportation, or questions of a general nature. In general, Phoenix is a friendly, laid back city. They will be adding a Starbucks, as renovations are still in process, and it would have been convenient to grab... More 

Helpful?
Thank littlereddachsie
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago via mobile

While there are still renovations happening all over, it was a great place for downtown. Very centrally located... the hotel staff was exceptional - so helpful and kind! The parking was valet only - $30 a day. So not super great; but for central downtown, it is definitely reasonable. Would definitely recommend it!

Helpful?
Thank CrystalGwilliam
Saint Louis, Missouri
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

Just returned from a two day event in Phoenix. Stayed at the Renaissance because of their commitment to excellence AND the military discount was huge, not to mention when we checked in Kelsey upgraded us to a king suite at no additional charge due to our rewards / loyalty membership. Customer service was top notch...no request was left undone. Very... More 

Helpful?
Thank Gunner0721
Vancouver, Washington
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago

Good hotel with quiet rooms. Nice views from upper floors. Clean and well kept but a bit older, my room had been updated nicely. Enjoyed the short walk to restaurants and historic locations. The science center is a short walk and you can visit the stadium as well.

Helpful?
Thank drkelvin
Marty R, Executive Response Team at Renaissance Phoenix Downtown Hotel, responded to this review

Thanks for choosing the Ren Phoenix, and for your great review! We hope you'll come back to see us soon! More 

Santa Barbara, California
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago

I have stayed at this hotel many many times. In fact, it is the one I check first for availability when I'm traveling to Phoenix. It is located in the middle of downtown which means you can pretty much walk to anywhere downtown from there in 5-10 minute including the arena and ballpark. The hotel itself is beautifully maintained, the... More 

Helpful?
Thank MesaSB
Marty R, Executive Response Team at Renaissance Phoenix Downtown Hotel, responded to this review

Indeed - why stay anywhere else?! Thanks so much for your loyalty and your great review! We look forward to seeing you on your next visit! More 

Rio Rancho, New Mexico, Usa
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago via mobile

Only here for one day but this was a very friendly, professional hotel. The rooms were very clean, beds were very comfortable. Location was great, walking distance to stadiums, great restaurants, and shops. 10 mins from airport by taxi. Would recommend, room rates reasonable.

Helpful?
Thank William H
Marty R, Executive Response Team at Renaissance Phoenix Downtown Hotel, responded to this review

We are for sure, the best hotel in downtown Phoenix! Thanks for choosing the Ren Phoenix and please come back again! More 

Portageville, Missouri
Level Contributor
125 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 weeks ago via mobile

We stayed here for a convention and it's one of the best customer service experiences we have ever had. We were treated like family! John checked us in, Raymond helped us with everything, Tim had lots of helpful tips, Pam and Ben in the Concierge Lounge knew who we were from day to day, the manager even took time to... More 

Helpful?
1 Thank seasideljs

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy an artful and memorable urban retreat when you book a stay at Renaissance Phoenix Downtown Hotel. We offer easy access to some of the city's finest attractions, including the Talking Stick Resort Arena (home of the Phoenix Suns), Chase Field (home of the Arizona Diamondbacks), Phoenix Zoo, Orpheum Theatre and Heard Museum. Plus, Phoenix Sky Harbor International Airport (PHX) is just 4 miles from our front doors. Guest rooms at Renaissance Phoenix Downtown Hotel feature stylish decor, luxurious bedding, LCD TVs, premium bath amenities and spectacular cityscape views. Enjoy fine dining at our celebrated restaurants, and stay in shape at our state-of-the-art fitness center and heated rooftop pool. Discover style and comfort at Renaissance Phoenix Downtown Hotel. Please note that valet parking for the hotel costs $30 per night. ... more   less 

Additional Information about Renaissance Phoenix Downtown Hotel

Address: 100 N 1st Street, Phoenix, AZ 85004
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM618 - RM1,885 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Phoenix Downtown Hotel 3.5*
Number of rooms: 532
Reservation Options:
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Also Known As:
Renaissance Phoenix Downtown Hotel Phoenix
Wyndham Phoenix
Phoenix Wyndham
Hotel Style:
#5 Family Hotel in Phoenix
#12 Business Hotel in Phoenix
#13 Romantic Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Phoenix Downtown Hotel staff and other travellers.
12 questions
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Questions? Get answers from Renaissance Phoenix Downtown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are quiet. Nice view to the West.”
 of 5 bubbles littlereddachsie, 22 Nov 2016 | Read review
“Upper floors have great views.”
 of 5 bubbles drkelvin, 16 Nov 2016 | Read review
“be nice and you will get a perfect room”
 of 5 bubbles Gheorghe113, 3 Nov 2016 | Read review
“Floor 7 was nice and clean and quiet. Had a room overlooking courtyard area. Very nice.”
 of 5 bubbles flyingsolo79, 1 Nov 2016 | Read review
“I overlooked the pool on level 6 and it was fine.”
 of 5 bubbles jah601, 1 Nov 2016 | Read review
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