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12/08/2017 13/08/2017
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    Hotel 502

    502 W Camelback Rd, Phoenix, AZ 85013-2202
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    12/08/2017 13/08/2017
    Traveller (57)
    Room & Suite (26)
    Pool & Beach (15)
    FOUND:RE Phoenix
    456 reviews
    #1 of 174 hotels in Phoenix
     
    Westin Phoenix Downtown
    823 reviews
    #6 of 174 hotels in Phoenix
     
    Hampton Inn Phoenix-Midtown-Downtown Area
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    Hampton Inn Phoenix-Biltmore
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    #12 of 174 hotels in Phoenix
     
    Overview
    • Excellent49%
    • Very good17%
    • Average9%
    • Poor9%
    • Terrible16%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    FOUND:RE Phoenix
    456 reviews
    #1 of 174 hotels in Phoenix
     
    Westin Phoenix Downtown
    823 reviews
    #6 of 174 hotels in Phoenix
     
    Hampton Inn Phoenix-Midtown-Downtown Area
    630 reviews
    #10 of 174 hotels in Phoenix
     
    Hampton Inn Phoenix-Biltmore
    622 reviews
    #12 of 174 hotels in Phoenix
     
    Rooms
    12 Aug13 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (236)
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    There are newer reviews for Hotel 502
    See the most recent reviews

    111 - 115 of 224 reviews

    Reviewed 5 June 2015

    I had a family reunion/ trip and the staff was great! Their attention and service towards my family sure makes me want to return and invite others as well. It was a great experience, and I appreciate the hotel's service.More

    6  Thank Tania R
    Response from Andrew D, General Manager at Hotel 502Responded 9 June 2015

    Afternoon Tania, Many thanks for completing your recent review. It is always a pleasure receiving a review like this. Our team of associates are key to our success and it is wonderful to read that they had great eye for detail. . Look forward to...More

    Reviewed 4 June 2015 via mobile

    I had the pleasure of meeting Brandon and his family, @ Lenny's Burger Shop on 35th Avenue, tonight and he introduced me to this wonderful hotel! It seems like the type of ambiance that would allow an individual or family, to unwind and relax. For...More

    8  Thank UlisesB24
    Response from Andrew D, General Manager at Hotel 502Responded 4 June 2015

    Top of the morning Ulises B24, Thank you very much for your kind words about Brandon. Well done Brandon! We are very family friendly; with 26 of our reviews (our top number) being from families. Also we are refreshingly different! Feel free to check out...More

    Reviewed 2 June 2015

    Very friendly, helpful staff, daily newspaper, generous continental breakfast, lots of lobby space for casual seating, large room (king standard) flat screen TV. The kicker... on my departure, I was stopped by staff to point out I had a flat!! They actually changed the tire...More

    6  Thank Samuel f M
    Response from Andrew D, General Manager at Hotel 502Responded 4 June 2015

    Good morning Samuel fM, Many thanks for your kind words about the hotel and a couple of our team here. Well done Brandon and Michael. Brandon our Front Office Manager who rushed out and ensured you didn't drive on a flat and Michael the President...More

    Reviewed 29 May 2015

    lovely hotel 502 was my best stay ever I always stay there for there great breakfast I love the pool the room was great the staff are very friendly. I never seen hotel this beautiful and clean hotel and make feel like home what an...More

    7  Thank qadirkl
    Response from Andrew D, General Manager at Hotel 502Responded 1 June 2015

    Morning Abdulki, Thank you so very much for completing a tripadvisor review. So appreciate your positive feedback about the wonderful team of associates, the pool and the cleanliness. Each day we are improving the product. Today for example with our putting new Tarocco toiletries in...More

    Reviewed 23 May 2015 via mobile

    I highly recommend this hotel due to their exceptional customer service skills. They have a great pool and unique rooms too. Its central to many downtown favorites and right off the light rail which makes transportation to and from downtown so easy. Definitely a favorite....More

    6  Thank Danielle K
    Response from Andrew D, General Manager at Hotel 502Responded 28 May 2015

    Hi Danielle, Thanks so much for taking the time to review Hotel 502. We are pleased to see that you enjoyed our property. We appreciate the compliment regarding the staff. We look forward to seeing you again on future visits.

    FOUND:RE Phoenix
    456 reviews
    #1 of 174 hotels in Phoenix
     
    Westin Phoenix Downtown
    823 reviews
    #6 of 174 hotels in Phoenix
     
    Hampton Inn Phoenix-Midtown-Downtown Area
    630 reviews
    #10 of 174 hotels in Phoenix
     
    Hampton Inn Phoenix-Biltmore
    622 reviews
    #12 of 174 hotels in Phoenix
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$66 - US$88 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #32 Romantic Hotel in Phoenix
    • #37 Family Hotel in Phoenix
    • #40 Business Hotel in Phoenix
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 123
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Hotwire, Cheap Tickets, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and Agoda so you can book your Hotel 502 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix
    • Also Known As
    • Days Inn Camelback Phoenix Hotel Phoenix ,
    • Red Roof Inn Phoenix ,
    • Phoenix Red Roof Inn
    Add Photo Photos
    Traveller (57)
    Room & Suite (26)
    Pool & Beach (15)
    Hotel & Grounds (54)
    Bathroom (6)
    Business Centre & Event Rooms (1)
    Nearby
    Westin Phoenix Downtown
    823 reviews
    6.55 km away
     
    FOUND:RE Phoenix
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    5.59 km away
     
    Hampton Inn Phoenix-Midtown-Downtown Area
    630 reviews
    3.11 km away
     
    Hampton Inn Phoenix-Biltmore
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    4.54 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lucia T
    3 August 2016|
    AnswerShow all 4 answers
    Response from DrNana1 | Reviewed this property |
    While we did see people with pets there was no smell of animal urine or feces when we were there. We had 2 rooms, they were both clean, both bathrooms were clean. This is a very off beat hotel in terms of decor. But it was... More
    0
    Votes
    VaiZack
    14 October 2015|
    AnswerShow all 6 answers
    Response from Dorothy S | Property representative |
    Thank you to everyone for their answers. VaiZack, we employ one of the best exterminators in the state to assure that we do not have bugs in the hotel. As for the breakfast- we have recently changed the policy to include... More
    0
    Votes
    Cher C
    It seems odd to me that 95% of all the 5 star reviews are done by people who have left only 1 review. I considered this hotel but I can't get over the fact that almost all of the reviews are from people who have ONLY reviewed this hotel. Seems shady. The photo's that are posted lead me to believe the people posting 1 or 2 star reviews are legit. I do know you can purchase reviews from certain websites, they make fake accounts and then you pay 1.00 per review. I am posting this question because I want to see how many people who left 5 stars will reply with more information or photo's of the rooms they had. At this point I do not feel comfortable purchasing, if I do, I will be sure to leave a review. Someone mentioned seeing a lot of bugs at this property, were they in the room? The lobby? Near the food? or in an uncontrollable area like outside?
    25 September 2015|
    AnswerShow all 6 answers
    Response from Dorothy S | Property representative |
    Thank you for your inquiry. I can assure you we do not pay for reviews. We ask at time of departure and present our guests with review cards so if they have never left a review before they know how to. As for your... More
    0
    Votes
    Room Tips
    "Stay far away!!"
    Read review
    "go for a higher floor so you can open the window to ventilate the room."
    Read review
    "Find somewhere else, anywhere else, to stay"
    Read review
    "pick an upper floor its safer"
    Read review
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