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Quality Inn Phoenix North I-17

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Quality Inn Phoenix North I-17
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544 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Phoenix North I-17
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Showing 522: English reviews
Highland
Reviewed 24 January 2016

During the night, water leaked from the ceiling so at 2:30AM the night manager moved me to another room, and said their would be an adjustment on my bill for the inconvenience. At checkout, there was no adjustment, nor could they find the manager, Cole. They tried by page and by his cell phone, they could not locate him. The...

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2Thank Dwayne D
Albuquerque, New Mexico
Reviewed 20 January 2016

Well, I filled out a survey for Best Western and I got an immediate response saying that I would get a refund for posting a response saying that this place is good. I don't think I should have to lie to get a refund for saying good things about a bad place. At any rate, I asked for a room...

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3Thank Cecilia H
Reviewed 20 January 2016

The noise of the beds kept us up most of the night. No matter how you lied on it, the bed made a noise. It was so late and we were tired from our drive that we decided to try and bear the noise. That was the wrong choice for us.

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1Thank 685raqueld
Reviewed 20 January 2016

Overall hotel is average in amenities, my room needed the beds to be updated, they were old and not comfortable at all because the mattresses were deteriorated. They did not provided enough towels, even though we notified front desk of the situation. Printing boarding passes was a nightmare, the desktop provided for this purpose is dated and had technical problems...

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1Thank 17luzm
Menifee, United States
Reviewed 19 January 2016

Our room was in disrepair. It had no smoke alarm, just a hole in the ceiling with wires hanging out, the shower handle fell off when my husband turned on the shower, there was NO hot water in the morning, there were room keys on the bed when we arrived (from who, I have no clue), the bathroom door was...

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2Thank Kerry S
Yuma, United States
Reviewed 19 January 2016

We got a good night sleep. This hotel was very close to Metro Center. Getting on and off the free way was very easy. We didn't eat breakfast at the hotel because we got up late, but it looked and smelled good. The staff"s direction to were we wanted to go was on spot, very good.

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Thank Georgette C
Allendale, United States
Reviewed 18 January 2016

My stay was average. The room did not feel the cleanest to me and the toilet in my room would not flush. Also there was a draft under my door which let in the could and also noise from some activity going on in the parking lot late at night. The most disappointing thing to me about this hotel was...

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1Thank Joseph O
Cincinnati, Ohio
Reviewed 18 January 2016

First, let me mention negatives that the hotel is not to blame for: Traffic in the area around the hotel is insane. On this particular Friday at 5 PM, it was total gridlock. It took me 20 minutes to go 2 blocks. Also, there's a lot of traffic noise because the hotel is right next to the highway. I wasn't...

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Thank Terry B
Halle (Saale), Germany
Reviewed 17 January 2016 via mobile

Bad Experimente -toilet Not flushing, maintenance fixen it -Coffee maker did Not working -cooling/heating Not working -unfriendly stafmedewerker at evening could Not make reservation for next Best Western hotel Overall unpleasant stay

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2Thank Fre K
Orlando, Florida
Reviewed 15 January 2016

The hotel is conveniently located just off the I-17 (obviously!) near corporate estates and the airport. The staff was very pleasant considering we had an unfortunate problem with the BW website's booking. The new GM quickly responded to me when I described my problem in the e-mailed review request and will be correcting the problem soon. She seems very involved...

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Thank DMacQue

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally located only minutes from downtown and just north of Phoenix Sky Harbor International Airport, with the Convention Center, shopping and major sports venues nearby, the Metro Center Inn North Phoenix is positioned along the I-17 business park corridor, we proudly offer convenience, comfort and outstanding Award Winning service. ... more   less 

Additional Information about Quality Inn Phoenix North I-17

Address: 8101 N Black Canyon Hwy, Phoenix, AZ 85021-4857 (Formerly BEST WESTERN Phoenix I-17 MetroCenter Inn)
Region: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range: RM213 - RM716 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Phoenix North I-17 2.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Best Western Phoenix i-17 Metro Hotel Phoenix
Phoenix Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Phoenix North I-17 staff and other travellers.
3 questions
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Questions? Get answers from Quality Inn Phoenix North I-17 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not worth the money it cost to stay there find another place to stay”
 of 5 bubbles steveng721, 2 Dec 2016 | Read review
“don't stay here.”
 of 5 bubbles SantiagoDelValle, 13 Nov 2016 | Read review
“There are none. Stay away. There are probably 30 motels in a 2 mile radius that would be a better choice.”
 of 5 bubbles JohnBPantego_NC_USA, 11 Aug 2016 | Read review
“Inexpensive, but not worth the savings.”
 of 5 bubbles jansR1278AX, 5 Jun 2016 | Read review
“always ask for a better room if you are not satisfied. hotels give away cheaper looking rooms first, sometimes I find this helps”
 of 5 bubbles nadiab943, 28 Apr 2016 | Read review
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