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Hilton Phoenix Airport

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Traveller (167)
Room & Suite (92)
Dining (16)
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Overview
  • Excellent49%
  • Very good30%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
Offers from Hilton Phoenix Airport
Special Offer: Double Points, Every Stay
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Offers from Hilton Phoenix Airport
Special Offer: Double Points, Every Stay
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,553)
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1,504 results
Traveller rating
717
452
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717
452
189
83
63
Show reviews that mention
All reviewsphoenix airportthe executive loungehertz rental carthe shuttle drivernext morningan early morning flightfront desk staffsky harborbreakfast buffetfree shuttlewould stay here againone night stayconvenient locationbusiness tripbed was very comfortablefitness centerrenovation
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21 - 25 of 1,504 reviews
Reviewed 21 April 2018 via mobile

We checked in late at night and the man at the desk ivited us to a breakfast the next day. Room was small and there was no pull out couch so our family of 5 slept in 2 queen beds. When I took kods to...More

1  Thank Alice R
Response from Scott S, General Manager at Hilton Phoenix AirportResponded 21 April 2018

Dear Alice, We apologize for any inconvenience regarding your room accomadations but pleased to hear that we were able to help you with the remainder of your stay with us. We will be sure to congratulate Chance and we look forward to your next visit...More

Reviewed 20 April 2018

For some reason we had booked a room at the nearby Country Inn and Suites. We decided to walk to the Hilton for their breakfast buffet. It was a bit expensive ($19/pp), but we enjoyed it very much. As we were leaving we decided to...More

1  Thank EMFBDF
Response from Scott S, General Manager at Hilton Phoenix AirportResponded 21 April 2018

Glad you found us!! Thank you for allowing us the opportunity to earn your business and we are pleased that you enjoyed our hotel. We look forward to seeing you again soon!!

Reviewed 20 April 2018

Felt like an old property even though it looks like they remodeled. The hotel was in a questionable area too, not what I was expecting from Hilton. Two good things going for it: great food in the restaurant and close to the airport. For the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank cdahl14
Response from Scott S, General Manager at Hilton Phoenix AirportResponded 21 April 2018

Dear valued guest, We were disappointed that we fell short of your expectations during your recent visit to our hotel. You are correct that our property has undergone remodeling and in the near future we will be enhancing our restaurant, bar, and courtyard. We look...More

Reviewed 19 April 2018 via mobile

Overall the stay was good. The Hotel itself is huge, bed was very comfortable, hotel was affordable and close to the airport. There were two restaurants inside, the pool looked really nice and was centrally located. I felt like the hotel could have been a...More

Thank Kelly F
Response from Scott S, General Manager at Hilton Phoenix AirportResponded 21 April 2018

Dear Kelly, Thank you for staying at the Hilton Phoenix Airport and we appreciate your business very much. We will provide your feedback to our team to focus on the details that you mentioned to ensure we exceed the expectations to our customers. On behalf...More

Reviewed 18 April 2018

With really exceptional service at the front desk and in the restaurant, coupled with squeaky clean and nice rooms, this hotel is a winner. Add to it the free airport shuttle and you have a hotel that feels like a friendly home away from home...More

Review collected in partnership with Hilton Hotels & Resorts
Thank MNDoodles
Response from Scott S, General Manager at Hilton Phoenix AirportResponded 18 April 2018

Dear Valued Guest, Thank you very much for taking the time to provide us your feedback during your recent visit to our hotel. We are very pleased that you enjoyed our services and we will be sure to share your feedback with our entire team....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$77 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Phoenix
#36 Romantic Hotel in Phoenix
#37 Family Hotel in Phoenix
#47 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$77 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Phoenix
#36 Romantic Hotel in Phoenix
#37 Family Hotel in Phoenix
#47 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
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Traveller (167)
Room & Suite (92)
Dining (16)
Pool & Beach (7)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
R5537CNmc
18 June 2018|
AnswerShow all 3 answers
Response from Cindi17 | Reviewed this property |
Yes. They have a free 24 hour shuttle running on the hour and half hour. You need to be in the lobby 10 min prior to leaving. To be picked up from the airport, you will need to collect your luggage and then call the hotel... More
1
Vote
Skylin3
12 June 2018|
Answer
Response from Janelle C | Reviewed this property |
Yes, it's open Monday - Friday 5:30am to 9pm.
1
Vote
Jason C
31 May 2018|
AnswerShow all 2 answers
Response from haduty | Reviewed this property |
I specifically had the Hilton address as the drop off location. I gave keys to front desk when checked in at night and they put in an envelope and locked in a safe. My rental return was the next morning.
1
Vote
Room Tips
"Bring earplugs. Jet noise can be rough"
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"Pool rooms have noise of the pool. Duh, shoulda thought about that."
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"Avoid the x4x- to get away from the ice machine!"
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"Get a room towards the front of the hotel the ones in the back is far from front office and breakfast area."
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