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Hilton Phoenix Airport

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#16 of 173 Hotels in Phoenix
Certificate of Excellence
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1,193 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Phoenix Airport
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Showing 1,154: English reviews
newton, United States
Reviewed 10 April 2016

great hotel for being close to airport and down town, one of the best places especially for business and for the family they have rooms on pool ground floor makes it easier for the children to come in and out, the food in the hotel was very good

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Helpful?
Thank Paula B
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for the great feedback and 5 star rating on your recent stay with us at the Hilton Phoenix Airport Hotel, its appreciated. Our pool courtyard facing rooms are very popular with our guests, I am glad you had an opportunity to enjoy that. I will be sharing comments on the food with our culinary team, and show them the...

Toronto, Canada
Reviewed 8 April 2016

great service and well appointed rooms, & quite the service was fantastic and I found the rooms very clean, quiet and well appointed attention to detail. this us a property for business travelers and families

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Helpful?
Thank Brian C
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you so much for the outstanding feedback, and 5 star rating on your recent stay and event at the Hilton Phoenix Airport Hotel. It is always very gratifying to read when we have exceeded the expectations of our guests. Our great staff, and wonderful newly renovated product are frequently mentioned in TripAdvisor reviews but I am particularly pleased that...

Hot Springs, Arkansas
Reviewed 8 April 2016

I always stay at this Hilton Hotel. Close to the airport with free shuttle, full service restaurant and bar, great diamond lounge for breakfast and evening appetizers, and service is extroidary. This Hilton team is very attentive and customer service extends across every department.

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Helpful?
Thank Cathy C
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks so much for the wonderful feedback and the 5 star rating from your recent stay at the Hilton Phoenix Airport Hotel, it is greatly appreciated. It appears that your experience was very positive and I am delighted you enjoyed the Executive Lounge and the service you received. You are correct that we do indeed care very much about our...

Bradenton, Florida
Reviewed 8 April 2016 via mobile

Was at hotel just one night but were treated very nicely. Wife has arthritis in her legs and could not walk very well and the front desk was very accommodating to get us a close room to the lobby. We ate at the hotel and the food was great. Next morning driver took me right to rental car place instead...

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Helpful?
Thank Russell P
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks so much for the feedback, and the 5 star rating on your recent stay with us at the Hilton Phoenix Airport Hotel, it’s very much appreciated. We are very proud of our staff and consider them to be our greatest strength. I will share your comments with my team, and pass on your compliments to our Chef on the...

Phoenix, United States
Reviewed 7 April 2016

The staff at this property is the best! From reservations to dining, to check out. They were true professionals who treat you with care and quality service. What a refreshing experience to have when on the road for work. Room attendant was so efficient and thorough, I never saw them yet, my room was perfect at all times. Dining was...

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Helpful?
Thank Thomas G
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for writing about your recent experience, and rating us 5 stars at the Hilton Phoenix Airport Hotel. I am always delighted to hear positive comments about our great staff and great food; I am excited to share your feedback with the team. We work hard each day on not only delivering great service, but creating a guest experience. We...

Keller, United States
Reviewed 6 April 2016

While visiting Phoenix AZ and staying at your hotel I had a very nice experience, the room was very nice and the view of the pool was great. Sorry I did not get a chance to use it, maybe next visit. Thanks!

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Helpful?
Thank L J K
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for writing about your recent experience at the Hilton Phoenix Airport Hotel. We appreciate the 5 star rating, and happy that you enjoyed your stay. We look forward to welcoming you back again in the future.

Highlands Ranch, United States
Reviewed 5 April 2016

This hotel is really great. The staff is nice, helpful and friendly. The rooms are clean and nice, the beds are comfortable and clean. I recommend signing up for HHonors so you can check-in from your phone and pick your room and other preferences. That is a really great feature. You can even order food or beverages to have waiting...

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Helpful?
Thank Trevor S
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you very much for the 5-star review of your recent stay at the Hilton Phoenix Hotel Airport Hotel. Glad you enjoyed our newly renovated product. Our staff truly prides themselves on being helpful and accommodating in every way, I appreciate you mentioning them and I look forward to sharing your feedback. We hope to have the pleasure of your...

Reviewed 5 April 2016

If you want a good night's sleep--don't stay here. If you expect hotel mgmt to care and take care of issues, don't stay here. If you want outdated HVAC..then stay here..This is a tired old property that needs lots of work--- good mgmt would also help

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1Thank neilgw
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

I appreciated your feedback, and apologize to what looks like an unsatisfactory stay. While investigating your concerns, I see you arrived on April 1st for one night, 10 minutes or so after check in you came down to the desk looking for an internet code, which was already located on your key packet. We made you aware of this, but...

Juana Diaz, Puerto Rico
Reviewed 4 April 2016

I've stayed in this hotel for my last 3 trips to AZ. Close to Airport helps, plus transportation from/to airport is a plus. Very clean, good service and great location. I will definitely stay again in this hotel.

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Helpful?
Thank Yamil C
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for taking the time to write about your recent experience, we sincerely appreciate the feedback and positive comments about our location, hotel cleanliness, and wonderful service. We hope to see you back in the very near future.

Windsor Locks, Connecticut
Reviewed 1 April 2016

I travel to Phoenix on monthly bases for work. My favorite hotel has been the Hilton Phoenix Airport. It’s very close to my work location. One of the best things about this hotel is their breakfast served at the Rimrock Bar & Grill. In my opinion the best server there is Tonya (such a sweetheart). On the downside, during my...

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Helpful?
Thank Al W
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for the feedback from your recent stay, I do appreciate the positive comments regarding Tonya in the restaurant, I agree she is terrific and I thank you for recognizing her efforts. I apologize to you for your drying cleaning experience, and that you felt is wasn’t handled correctly. I’m sure you can understand that the hotel can’t accept liability...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Phoenix Airport is proud to announce its grand reopening after completing a major 6-month renovation. Book your stay today to experience our updated hotel, featuring elegantly appointed guest rooms, a relaxing and inviting lobby, upgraded restaurants and much more. ... more   less 

Additional Information about Hilton Phoenix Airport

Address: 2435 S 47th St, Phoenix, AZ 85034-6410
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM382 - RM1,120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix Airport 3.5*
Number of rooms: 259
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Expedia, Priceline, Cancelon, Travelocity and Booking.com so you can book your Hilton Phoenix Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phoenix Airport Hotel Phoenix
Phoenix Hilton
Hotel Style:
#37 Romantic Hotel in Phoenix
#48 Business Hotel in Phoenix
#48 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phoenix Airport staff and other travellers.
10 questions
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Grand Rapids, MI
Edmonton, Canada
1 month ago
West Hartford, Vermont

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Questions? Get answers from Hilton Phoenix Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles Johnst783, 3 Oct 2016 | Read review
“Get a room close to the elevator if you're packing a lot of luggage. Rolling luggage on the carpet can be a chore.”
 of 5 bubbles limeadelover, 2 Oct 2016 | Read review
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