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Hilton Phoenix Airport

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#17 of 173 Hotels in Phoenix
Certificate of Excellence
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Hilton Phoenix Airport
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1,234 Reviews from our TripAdvisor Community

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Showing 1,194: English reviews
Long Beach, California
Reviewed 21 May 2016

I've never felt so welcome in a large chain hotel before. The front desk staff, and especially the staff at Rennick's went out of their way to make us feel like family. We didn't plan on eating eating every meal at the hotel, but it was such a great experience we didn't want to go anywhere else.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 326marshallb
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for the 5 star rating and the wonderful review of your recent stay at the Hilton Phoenix Airport Hotel. It is always great to receive recognition for our high service standards, and to have two departments mentioned by name in a review, as it gives us the opportunity to celebrate. I will be passing this along to the...

Worcester, United Kingdom
Reviewed 19 May 2016

One of the best Hilton hotel experiences. Perfect location close to the airport but not bothered by aircraft noise so had a restful stay. Staff in the bar were really friendly and food was excellent. Breakfast buffet fresh omelettes are a must have. Blueberry pancakes made to order were aldo delicious. Would definitely stay here again.

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1Thank 10Orchard
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for the lovely review and 5 star rating of the Hilton Phoenix Airport Hotel. I am happy to read you enjoyed your delicious breakfast and helpful staff during your recent stay. Your recommendation is something our staff takes great pride in, so we value your feedback. We look forward to your next visit soon.

Texas
Reviewed 19 May 2016

And I paid for an Executive Room, only to find out when I got there that I would have had access for free for my level in Hhonors. Strange, too, that it wasn't free Happy Hour, like in many Executive Suites ($4 for cocktails). However, warm apps were nice, and breakfast in the am was plentiful. Pool was very nice,...

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Helpful?
Thank SunshineGA
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

We appreciate your loyalty as a Hilton Honors member. Great to see you enjoyed the Executive Lounge, and the wonderful food we provide. In relation to adult beverages we do follow Hilton brand guidelines on which they are not part of the program. Appreciate you letting me know about pool towels, I will pass this on to my Housekeeping team...

Reviewed 19 May 2016 via mobile

I've stayed at this hotel before, but WOW! It looks like a new hotel inside. Rooms were nice and clean. Pool looked nice, but I didn't go in. Very convenient location. Free shuttle to airport 24/7. I also didn't eat in the onsite restaurants this visit. And last of all, I always appreciate the free bottled water for being a...

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Helpful?
Thank wannatravelwkids
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for the recent review that you posted on TripAdvisor. We definitely appreciate the valuable feedback and the great comments on the remodel of the property. Our proximity to the airport and downtown Tempe makes us a wonderful option here in the airport area; outside of the congestion and easily accessible to all areas of the city. Thank you...

Reviewed 17 May 2016

This hotel is not only beautiful, but every single employee I had contact with there was amazing. From checking in to checking out everyone was so pleasant and helpful. I will definitely consider this hotel the next time I am in the area. I was on the 4th floor with the executive lounge, and it is worth the upgrade. The...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jeri5374
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you so much for your wonderful review of our hotel, and the 5 star rating of your recent stay with us at the Hilton Phoenix Airport Hotel. We are happy to hear that we were able to provide 1st class service as our team takes great pride in this. We will be sure to share your positive comments with...

Randolph, Massachusetts
Reviewed 17 May 2016

Stayed one night for business. Accompanied an executive honors member so enjoyed his perks of appetizers and wine and breakfast the next morning. Hotel was clean, bed was comfortable. Ate at the restaurant which was ok and I only say that because I am not a big fan of Mexican food but fish tacos were good.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Karen M
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you so much for the 5 star review of Hilton Phoenix Airport Hotel. I am pleased to hear you found our beds comfy in our newly renovated rooms, and enjoyed our wonderful executive lounge. Great place to unwind and relax. The fish tacos in the restaurant are one of my favorites, glad you liked them. We hope you will...

Cincinnati, Ohio
Reviewed 16 May 2016

Due to a flight snafu my sister ended up getting into Phoenix about 5 hours after me. All of the staff were very friendly, with advice on where to go to dinner, help with the hotel shuttle since the rental car was in her name, and even offering me a water when I was waiting for her in the lobby...

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Thank Kelly T
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for the excellent feedback and 5 star rating on your recent stay with us at the Hilton Phoenix Airport Hotel. It appears from your review that you had the opportunity to take in all that the hotel has to offer and that you had a great experience overall. We always appreciate your recommendation and appreciate the great feedback...

Toledo, Ohio
Reviewed 14 May 2016

I stayed here for an early morning departure and this hotel is close to the airport and convenient. It appears recently renovated. The pool and outside area would be great for families. My room was quiet and clean. The restaurant food was just ok, I'm sure you could do better if you had a car available.

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Helpful?
Thank Flyinlow427vette
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for posting a review about your recent experience and for making us a part of your travel plans. We definitely appreciate the feedback and I am so pleased that you enjoyed your stay. Hope to welcome you back real soon.

Safford
Reviewed 13 May 2016

Picked this hotel from the Hilton website. Checked in early, got a room right away. Front desk staff was very helpful. We will return again to this hotel. Great location, easy access to a lot of different attractions, restaurants, and shopping.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Michael M
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

It's always a pleasure to receive such a fantastic review, a 5 star rating and the wonderful comments about the property. I am so happy that you had a great stay with us at the Hilton Phoenix Airport Hotel. Our team works very hard to ensure that our guests have a memorable experience and that we are quick to take...

Reviewed 11 May 2016

The complimentary shuttle was very helpful for one of us in the party who needed to get to the airport super early. the complimentary wifi was appreciated and the room was very spacious for my group of friends after a long day hiking.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank taylor f
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking the time to write a review about your recent stay at the Hilton Phoenix Airport Hotel. I am delighted you enjoyed your stay and were able to experience the wonderful service we provide. We thank you for the 5 star rating and look forward to your next stay with us!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Hilton Phoenix Airport is proud to announce its grand reopening after completing a major 6-month renovation. Book your stay today to experience our updated hotel, featuring elegantly appointed guest rooms, a relaxing and inviting lobby, upgraded restaurants and much more. ... more   less 

Additional Information about Hilton Phoenix Airport

Address: 2435 S 47th St, Phoenix, AZ 85034-6410
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM423 - RM1,642 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix Airport 3.5*
Number of rooms: 259
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Priceline and Travelocity so you can book your Hilton Phoenix Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phoenix Airport Hotel Phoenix
Phoenix Hilton
Hotel Style:
#37 Romantic Hotel in Phoenix
#48 Family Hotel in Phoenix
#48 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phoenix Airport staff and other travellers.
10 questions
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Edmonton, Canada
2 months ago
Grand Rapids, MI
West Hartford, Vermont

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Questions? Get answers from Hilton Phoenix Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“East access to airport”
 of 5 bubbles CC47, 14 Jan 2017 | Read review
“Upper floors are quietest.”
 of 5 bubbles sparkinator99, 29 Dec 2016 | Read review
“Any that face the pool directly.”
 of 5 bubbles Enteng000, 10 Nov 2016 | Read review
“Executive level very nice.”
 of 5 bubbles MnBailey02, 12 Oct 2016 | Read review
“Try for the Arizona Room!”
 of 5 bubbles Johnst783, 3 Oct 2016 | Read review
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