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Hyatt Regency Phoenix

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#28 of 173 Hotels in Phoenix
Certificate of Excellence
GreenLeadersSilver level
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Hyatt Regency Phoenix
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1,648 Reviews from our TripAdvisor Community

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Showing 1,607: English reviews
Spokane, Washington
Reviewed yesterday NEWvia mobile

With a BIG beautiful lobby, the Hyatt Regency Phoenix was a wonderful stay. We were here for the 2017 CHA convention. The rooms were good sized and nicely decorated. Although we did not opt for the higher floor(extra money), we were given a room with no view, and too close to the stair access, the door closed and shook the...

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Helpful?
Thank Seanathon66
Santa Fe, United States
Reviewed 2 days ago NEW

The hotel and rooms were clean and nice. Dining was excellent. The only surprise was the charge for valet parking, $28 a night seemed a bit much, plus we were not notified of the charge at the time we chose to park valet, so when we got our statement we were disappointed at the cost.

Review collected in partnership with Hyatt Hotels
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Thank 634sofiac
Dschastny, Director of Sales at Hyatt Regency Phoenix, responded to this review

Thank you for staying with us while in Phoenix. We appreciate your comments. We look forward to seeing you in the hotel in the near future.

Gilbert, Arizona
Reviewed 3 days ago NEW

We visited downtown Phoenix with my wife's mother and aunt and stayed at the Hyatt so it would be an easy walk across the street to Symphony Hall for the REMARKABLE Steve Lippia show. He sang songs from the Sinatra songbook backed by the entire symphony orchestra. It was a show well worth seeing. The hotel was great from Saturday...

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Thank mediator51
Florence, Arizona
Reviewed 3 days ago NEW

Jeff was so kind and nice (he is the director of rooms at this hotel). Not only did he allotted us a fabulous room for us, he bought us dinner and made sure we had the most spectacular time. It is be a long time before we forget his thoughtfulness and detail to quality and consistency. It was a lovely...

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Thank rhodaz
Redlands, United States
Reviewed 4 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank rachaelj731
Phoenix, United States
Reviewed 4 days ago NEW

Check-In process was horrible, and the gentlemen was not attentive or accurate. Room was supposed to have Champagne and Strawberries awaiting us, and after 3 phone calls on Honeymoon night and 2 hours later they arrived. Dinner at the Compass Room was a big FLOP. Service was horrible, food was substandard and greatly overpriced.

Review collected in partnership with Hyatt Hotels
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Thank M5022KQtheresac
Salt Lake City, United States
Reviewed 4 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank M8125PProbertf
Quezon city
Reviewed 6 days ago NEW

It was an ideal place to stay as the conference was held at the same place. It is strategically located at the downtown area. Food service was good specially at the 24th floor revolving restaurant. Worth trying Z

Review collected in partnership with Hyatt Hotels
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Thank 562mildredv
Dschastny, Director of Sales at Hyatt Regency Phoenix, responded to this review

Thank you for staying with us and sharing your thoughts on Phoenix and our hotel. We hope you consider Hyatt Regency Phoenix for a future trip to the Valley of the Sun.

Layton, United States
Reviewed 6 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank melaniesP2465MA
Riverton, United States
Reviewed 6 days ago NEW

I was not pleased with the condition and size of the room in relation to the price that I paid. I have stayed at other properties, where the rooms have been more comfortable, "roomy", and the cost was more reasonable. The bathroom was small and cramped. The beds were uncomfortable. The staff was most gracious and helpful, so thank you...

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Thank Ronald M

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the ultimate destination for business or pleasure in the city's dynamic downtown area. A towering 8-story atrium provides an inspiring atmosphere perfect for events of all types and sizes. ... more   less 

Additional Information about Hyatt Regency Phoenix

Address: 122 N 2nd St, Phoenix, AZ 85004-2379
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM860 - RM2,322 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Phoenix 3.5*
Number of rooms: 693
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Hyatt Hotels Corporation, HotelsforEveryone, Travelocity and Jetsetter so you can book your Hyatt Regency Phoenix reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Phoenix Hotel Phoenix
Phoenix Hyatt Regency
Hyatt Phoenix
Hotel Style:
#5 Green Hotel in Phoenix
#29 Business Hotel in Phoenix
#37 Family Hotel in Phoenix
#51 Romantic Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Phoenix staff and other travellers.
12 questions
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over a year ago
2 months ago
Wells, Maine
5 months ago
Atlanta, Georgia
9 months ago

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Questions? Get answers from Hyatt Regency Phoenix staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms above the 9th floor have views.”
 of 5 bubbles mediator51, 17 Jan 2017 | Read review
“a corner room”
 of 5 bubbles rhodaz, 17 Jan 2017 | Read review
“high floor”
 of 5 bubbles davidb681, 12 Jan 2017 | Read review
“Choose top floors for best views”
 of 5 bubbles toxictwin02, 28 Dec 2016 | Read review
“Ask for a higher floor facing East for a view of the city and airport.”
 of 5 bubbles GREENCHILEcam, 12 Dec 2016 | Read review
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