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La Quinta Inn Phoenix Thomas Road

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La Quinta Inn Phoenix Thomas Road
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260 Reviews from our TripAdvisor Community

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Showing 250: English reviews
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cleveland
Reviewed 4 days ago NEW

Our room was not as clean as we expect from La Quinta brand hotels. This particular property is in a noisy location; however, it is convenient to freeways. The best aspect of this property is that it is near Metro A Pizza and great Italian food.

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Helpful?
Thank ohiorose58
china spring, tx
Reviewed 6 days ago NEWvia mobile

The fire station is right next door so if your lucky enough to be on that side you will have nights of noise. There seems to be a serious case of homeless people in the area also. I've been hit up 3 times on walks across the street. The homeless seem to wait until you get into the street before...

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Helpful?
Thank trebor_skraps
phoenix, United States
Reviewed 6 days ago NEW

this motel was very nice but the breakfast could have been more upscale and in a private place with more tables and not in the lobby. the pool was very nice size but could have been a little cleaner and more sitting could have been available

Review collected in partnership with La Quinta
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Thank 744albertn
phoenix, United States
Reviewed 1 week ago

Needs lot of work; but, staff was helpful and courteous. Plumbing was barely usable. It was a handicap accessible room. If the occupant was handicapped, they'd probably would have to relocate to another room.

Review collected in partnership with La Quinta
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Helpful?
Thank W61HHwilliamb
LQ0704GM, General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear W61HHwilliamb, Thank you for taking the time to write a review and thank you for the compliments on the helpfulness and courteousness of my staff. Our hotel is an older facility and we do our very best to maintain it. We have replaced the toilet in the room with a high efficiency toilet. Your feedback is one of the...

Colorado
Reviewed 1 week ago

The room was adequate and clean but had a feel of being old and abused. The bright side breakfast was not bright, too many people and too little selection. Toaster waffles just aren't very bright. Milk setting out in the gallon container from the grocery.

Review collected in partnership with La Quinta
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Helpful?
Thank Windwalker1938
Hollister, California
Reviewed 1 week ago via mobile

The hotel staff was very polite at check-in, as well as when we had to check-out earlier than planned. The hotel is located near Denny's, next to Starbucks & McDonald's. Thomas Rd is a main Rd in the Phoenix area so we were often able to avoid highways during peak traffic. Hotel room was clean. Vanity area spacious. Beds were...

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Helpful?
Thank cathy1281
Grand Prairie, United States
Reviewed 1 week ago

Not happy at all I lost my reservation and from One king bed end up on a dual bed room, to many homeless people out side of the hotel, people talking out side of the room all night, the back section of the hotel to dark giving me and insecure feeling.

Review collected in partnership with La Quinta
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Helpful?
Thank danielfZ5497TD
LQ0704GM, General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear DanielfZ5497TD, I'm so sorry that your experience did not live up to expectations. We never want our guests feeling unsatisfied or unsafe. I will make sure and share your comments with my team to make sure that all of our guests feel safe and there reservations accurate. Sincerely, Liz A.

Winchester, United States
Reviewed 3 weeks ago

I was surprised with the cleanliness of the room, quite nice. The grounds could do with an update. Not the best area but felt safe on the grounds. I traveled with a dog for a show and was very pleased with the pet policy.

Review collected in partnership with La Quinta
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Thank M3767MOkathrync
Snowflake, United States
Reviewed 4 weeks ago

Not what other LaQuinta's serve for breakfast - was told that I could eat at Denny's next to the hotel! Room was very noisy next to a major freeway and a very busy main road! Was never asked if I could use my points for the room from the staff

Review collected in partnership with La Quinta
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Thank Jerald B
Reviewed 4 weeks ago

We normally like the La Quinta chain, but this establishment was not normal. The room was dingy and the bathroom was nasty. This was only a 2 night stay, but when we returned from golf at 4pm, our room was still not made up. When we approached the housekeeper, she said that our room was not on her list and...

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Helpful?
Thank phil c
LQ0704GM, General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear Phil C., We appreciate you taking the time to write a review of your most recent stay with us. I am sorry that we didn't meet and exceed your expectations. I thank you for your feedback as this is one of the most important tools that allow us to improve the quality of our products and services. We will...

26 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn Phoenix Thomas Road

Address: 2725 N Black Canyon Hwy, Phoenix, AZ 85009-1817
Region: United States > Arizona > Central Arizona > Phoenix > Encanto
Price Range: RM319 - RM961 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Phoenix Thomas Road 2.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
La Quinta Inn Phoenix Thomas Road Hotel Phoenix
La Quinta Phoenix
Phoenix La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn Phoenix Thomas Road staff and other travellers.
2 questions
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Merrillville, Indiana
3 months ago

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Questions? Get answers from La Quinta Inn Phoenix Thomas Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel”
 of 5 bubbles ChantaleM139, 7 Feb 2017 | Read review
“If your getting off the interstate, turn in at the Denny's...that's the entrance”
 of 5 bubbles TravelBuddy420, 16 Mar 2016 | Read review
“do not choose a room here if you are disable.”
 of 5 bubbles C7771QUanthonym, 14 Dec 2015 | Read review
“Upgrade to a better hotel”
 of 5 bubbles ArizonaDuke, 10 Dec 2015 | Read review
“Just go somewhere else. Its not worth the headache.”
 of 5 bubbles 680angies, 22 Nov 2015 | Read review
5 of 5