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La Quinta Inn Phoenix Thomas Road

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La Quinta Inn Phoenix Thomas Road
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243 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Fort Collins, Colorado, USA
Reviewed 5 days ago NEW

The staff could not be more accommodating. The first room they assigned had a bad odor but they reassigned us to another. This hotel is old and needs upgrading, the rooms need to be painted, the heating/cooling systems need to be upgraded, and the bathrooms are in dire need of upgrading, the fixtures are old and the toilets really need...

Review collected in partnership with La Quinta
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Helpful?
Thank queposfishing032
Morenci, United States
Reviewed 1 week ago

Receptionist was awesome, but the room accommodations were average to sub-par. Room was clean, mattresses seemed worn, no fridge or microwave, AC/Heater functioned well. Good enough for the price paid. Denny's & Starbucks are within walking distance.

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Helpful?
Thank 82gregoryl
Sonora, Mexico
Reviewed 2 weeks ago

as i stated, price too high (US$100) for a night for room so small, bathroom small as well. Area where this hotel is located needs more security and more lamps for parking lot at night. Beds were suppose to be QUEEN beds and weren't. Food area too small as well only 4 tables in front of Breakfast. displeased completely

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Helpful?
Thank T6958GBivanv
LQ0704GM, General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts and for bringing issues to our attention. We are truly sorry that our hotel fell short of expectations during your stay. Our rates are comparable to similar hotels in the area especially with the amenities that we offer. The safety and security of our guests is always our...

tucson, United States
Reviewed 3 weeks ago

Very clean, very pleasant staff, nice little breakfast, and they are happy to welcome my very well-behaved old Labrador. The room was very comfortable and clean, and when we discovered the TV wasn't working, a tech arrived immediately and fixed the problem right away.

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Helpful?
Thank Kathleen & J C
Casablanca, Casablanca, Morocco
Reviewed 3 weeks ago

Nice enough place to stay with a pet. Aged carpets and furniture, and aged bath fixtures. Since they are animal friendly, I can only imagine what is in the carpet. It did not smell though, so likely cleaned well.

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Helpful?
Thank Mary D
Phoenix, United States
Reviewed 4 weeks ago

The timing was perfect for this trip. I didn't know that my Reward Points would expire until AFTER I used them. Lucky me. A free night at a LaQuinta Hotel that I actually earned in 2013/2014 but never used because I didn't travel.

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Helpful?
Thank Marrianna D
Houston, United States
Reviewed 28 November 2016

nice staff, but the rooms don't have fans that can run non-stop to drown out the noise from the freeway next door. Thus, I hardly had any sleep during my four night stay. I really like the staff here, but unless I could get a room away from the highway, I would not stay here again

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Thank U7934QDdavew
el paso, United States
Reviewed 28 November 2016

Hotel is located in an iffy area. More than a few rough types hanging in and around hotel. Room smelled and beds were old and small. Found a better room at a cheaper price in a nicer neighborhood the next day.

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Helpful?
Thank arnoldm506
LQ0704GM, General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear arnoldm506, Thank you for feedback regarding your stay at my property. I am sorry to hear we did not meet your expectations. I will ensure your comments will be forwarded to my team so we can improve our operations. I would like to get more details about your experience. I can be reached at the hotel directly. Again, thank...

Reviewed 27 November 2016 via mobile

We arrived on Black Friday of 2016. After doing some shopping, we decided to call it a night and headed to our room. The first night was uneventful and quite pleasant. The next day we has planned to hit a breakfast spot and do some more shopping. We left the room at 10a and returned at 2p to relax and...

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Helpful?
Thank M Kawika B
LQ0704GM, General Manager at La Quinta Inn Phoenix Thomas Road, responded to this review

Dear Kawika B, Thank you for taking the time to give us feedback. At La Quinta we take situations such as this very serious. We are currently investigating this situation. You will be contacted regarding this issue as soon as possible. I can be reached at the property directly for further details. Ryan M. General Manager

Honolulu, United States
Reviewed 21 November 2016

Average Hotel. Well priced. Disappointed in my room's cleanliness when I first arrived. They changed my room the next day. Very satisfied with that. I would go back if in the area again. The daily breakfast was good, but lacked variety. Same thing each day. Thankfully there was a Denny's right next door.

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Helpful?
Thank augustof767

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn Phoenix Thomas Road

Address: 2725 N Black Canyon Hwy, Phoenix, AZ 85009-1817
Region: United States > Arizona > Central Arizona > Phoenix > Encanto
Price Range: RM325 - RM779 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Phoenix Thomas Road 2.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
La Quinta Inn Phoenix Thomas Road Hotel Phoenix
La Quinta Phoenix
Phoenix La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn Phoenix Thomas Road staff and other travellers.
1 question
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Merrillville, Indiana
1 month ago

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Questions? Get answers from La Quinta Inn Phoenix Thomas Road staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your getting off the interstate, turn in at the Denny's...that's the entrance”
 of 5 bubbles TravelBuddy420, 16 Mar 2016 | Read review
“do not choose a room here if you are disable.”
 of 5 bubbles C7771QUanthonym, 14 Dec 2015 | Read review
“Upgrade to a better hotel”
 of 5 bubbles ArizonaDuke, 10 Dec 2015 | Read review
“Just go somewhere else. Its not worth the headache.”
 of 5 bubbles 680angies, 22 Nov 2015 | Read review
“Rooms with corridors by front desk are loud.”
 of 5 bubbles 799joew, 20 Nov 2015 | Read review
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