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La Quinta Inn Phoenix Thomas Road

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Traveller (23)
Room & Suite (22)
Pool & Beach (2)
Overview
  • Excellent14%
  • Very good23%
  • Average27%
  • Poor21%
  • Terrible15%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Multilingual Staff
2 Star Hotel
All hotel details
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Offers from La Quinta Inn Phoenix Thomas Road
Special Offer: Save up to 20%
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (304)
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31 - 35 of 294 reviews
Reviewed 17 May 2017

We arrived at the property around midnight or we would have not stayed! Questionable neighborhood with a lot of foot traffic. Rooms were very heavy with smoke smell. Bathroom needed a good scrubbing around the edges and behind the door. The next morning the front...More

Thank Connie6759
Response from LQ0704GM, Assistant General Manager at La Quinta Inn Phoenix Thomas RoadResponded 18 May 2017

Dear Connie6759, Thank you for your recent stay at our hotel, and your time to share a feedback here with us. I am very sorry that we fell short of expectations during your stay. Please accept my deepest apologies. We pride ourselves on cleanliness and...More

Reviewed 16 May 2017

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Review collected in partnership with La Quinta
Response from LQ0704GM, Assistant General Manager at La Quinta Inn Phoenix Thomas RoadResponded 18 May 2017

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Reviewed 3 May 2017

Sunken beds, unkept property, rooms not ready at check-in, poor wi-fi, family separated in different buildings, are just some of the negatives. Go somewhere else if possible. The front desk people were nice but never offered us pool towels and pool area was locked when...More

Review collected in partnership with La Quinta
Thank Diane S
Response from LQ0704GM, Assistant General Manager at La Quinta Inn Phoenix Thomas RoadResponded 6 May 2017

Dear Diane S, Thank you very much for your stay at our hotel, and your time to share your feedback here with us. I am very sorry that we fell short of expectations during your stay. I am going to discuss your comments with my...More

Reviewed 2 May 2017

I arrived later in the evening. All of the rooms are entered from the outside and the hotel is surrounded by a freeway and a seemingly sketchy residential neighborhood with a McDonalds / gas station on the corner. There was also a fire station next...More

Thank Enchanted_Bobcat
Response from LQ0704GM, Assistant General Manager at La Quinta Inn Phoenix Thomas RoadResponded 5 May 2017

Dear Enchanted_Bobcat, Thank you very much for your recent stay at our hotel, and for taking your time to share your feedback. Thank you for your nice words about my colleagues. I am very sorry that your stay was not up to expectations and that...More

Reviewed 1 May 2017

Reps were very accommodating and did not hesitate to make themselves available, let us know about theme park discounts offered through the hotel and assist with ticket purchase. They also assisted with directions to public transportation and always made it seem that you were the...More

Review collected in partnership with La Quinta
Thank cb4usee
Response from LQ0704GM, Assistant General Manager at La Quinta Inn Phoenix Thomas RoadResponded 3 May 2017

Dear cb4usee, Thank you so much for your beautiful feedback regarding your stay at our La Quinta Inn & Suites! I will pass your kind words to my colleagues during our morning huddle. We are looking forward to having you again as our guest! Sincerely,...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Business Centre with Internet Access
Self-Serve Laundry
Things to do
Pool
Outdoor pool
Tennis Court
Details
Price range
US$62 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$62 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (22)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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WisconsinTraveler45
22 February 2017|
AnswerShow all 2 answers
Response from Kellycomm | Reviewed this property |
Our first floor room was non smoking.
1
Vote
birdlady07
2 December 2016|
AnswerShow all 2 answers
Response from ushaawake | Reviewed this property |
We didn't even try it. So tired and disgusted, and left very early next morning to catch our flight, so don't know if it does or not
0
Votes
Room Tips
""Get a room next to the office for whatever you need.""
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"Stay somewhere else."
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"Room not facing I 10 nor Denny's"
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"Try to get a room that doesn't face the freeway. But perhaps a better LQ property."
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