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Hilton Phoenix Suites

Hilton.comUS$199*
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#32 of 174 Hotels in Phoenix
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton Phoenix Suites
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733 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Phoenix Suites
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Showing 712: English reviews
San Francisco, California
Reviewed 16 September 2016

I was here to see the Giants vs the D'Backs. The trolley is across the street and it takes you a block away from Chase Field which is very convenient due to the heat. There's a few places around the hotel to eat, with a nice deli in a bldg. behind the hotel. If I had 1 complaint it would...

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Helpful?
Thank Rose F
Monica S, Front Office Manager at Hilton Phoenix Suites, responded to this review

Thank you and hope you enjoyed the game. I am very sorry the gift shop was closed, please know If you need assistance just come by the front desk we are happy to go and open the gift shop for you. Hope to see you again soon!

Saskatoon, Canada
Reviewed 15 September 2016

The hotel is very clean and quiet. Front desk very accommodating, friendly staff. My only criticism would be -- rooms are tired looking, heavy furniture, dark lighting. We have stayed at numerous Hilton hotels that have been updated and refreshed. This one is due.

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Helpful?
Thank Larisa D
Monica S, Front Office Manager at Hilton Phoenix Suites, responded to this review

Thank you for sharing your experience and for all your kind words with our hotel team. We are in the planning stages now for remodel and hope you can revisit us once completed. THank you again and hope to see you soon !

Tucson, Arizona
Reviewed 14 September 2016

I have actually reviewed this hotel before and maintain an excellent rating. My only issue was the indoor pool this year. Last year it was heated just right and was delightful. this year the water was freezing and I could barely get in and then I could not stay in because it was too cold. Otherwise, great stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lauren R
Monica S, Front Office Manager at Hilton Phoenix Suites, responded to this review

Lauren, Thank you for sharing with us about the pool temperature, I am very sorry. I can assure you we have taken steps to ensure the pool temperature is regulated and monitored so every guest enjoys our indorr pool. Thank you again and hope to see you soon !

San Diego, United States
Reviewed 7 September 2016

Not downtown, but close enough. Great hotel, great service, would definitely stay again next visit to Phoenix. The Wifi wasn't all that great. The breakfast was buffet style and $12 per person. The staff were all friendly and the beds were good. I prefer a more comfy bed but it was definitely better than some.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Brittney C
Monica S, Front Office Manager at Hilton Phoenix Suites, responded to this review

Thank you Brittney, We hope to see you again soon. If you would like to email me your contact Information I can sign you up for our Hilton Honors Program. Enrollment has its own perks but can also assist us here at the hotel to prepare your suite for each stay. Since you like an extra comfy bed we can...

San Francisco, United States
Reviewed 7 September 2016

Very friendly staff at the front desk. They able to fix my reservation. Sherry and another gentlemen were very helpful and friendly. They were able to give me a 2 PM check out since my flight wasn't until 5 PM. Located in central downtown Phoenix and literally right next to the light-rail station. Makes it very easy & cheap to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Anthony B
Monica S, Front Office Manager at Hilton Phoenix Suites, responded to this review

Anthony, Thank you for you business and hope to see you again soon. I will make sure to recognize Sherry for all her assistance she provided.

Chicago
Reviewed 7 September 2016

My door latch became stuck the first night after checking in upon my return from dinner. I was offered a change of room or engineering service to diagnose/correct problem. No phone call or knock on my door. After an hour I no longer wanted to change rooms, but no one ever came to do any work on the door latch....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Erin M
Monica S, Front Office Manager at Hilton Phoenix Suites, responded to this review

Thank you for your comments and I am very sorry for the challenges you experienced. Please fee free to email me at Monica.sanciprian@Hilton.com if you would like to share any additional information.

Atlanta, United States
Reviewed 6 September 2016

The hotel was clean and in a great location! I would definitely stay again! Great staff and safe area! Very comfortable beds. Access to great restaurants and public transportation. But no complimentary happy hour at this location.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Brandi B
Temecula, California
Reviewed 6 September 2016

We were very pleased with our stay at this hotel! Very centrally located. Check in was easy. Great lobby bar / restaurant. Our room was perfect. Great facilities...We will definitely be back! Thanks Hilton for another great stay!

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Thank AvaMaxMama
Reviewed 6 September 2016

Stayed two nights. Suite has spacious sitting/living area. Bedroom, with two queen-size beds was a bit tight. Spacious bathroom. The room, and the overall design of the hotel, reminded me of Embassy Suites. The breakfast buffet offered a wide selection and the Great American Grill featured some great selections. Service was excellent and meals were well-prepared -- the Mango Pork...

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Helpful?
Thank David R
Anahuac, Tx
Reviewed 5 September 2016 via mobile

Very clean hotel with excellent breakfast. Even though my son didn't put away his phone as requested, breakfast was great and free since I'm a Hilton Gold Member. Not far from I -10...our route home after visiting Vegas.

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Thank dever3

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Phoenix Suites

Address: 10 E Thomas Rd, Phoenix, AZ 85012
Region: United States > Arizona > Central Arizona > Phoenix > Encanto
Price Range: RM466 - RM1,145 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix Suites 3.5*
Number of rooms: 226
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Hilton Phoenix Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Suites Phoenix Hotel Phoenix
Hilton Phoenix
Hilton Hotel Phoenix
Phoenix Hilton
Hotel Style:
#20 Family Hotel in Phoenix
#25 Business Hotel in Phoenix
#31 Romantic Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phoenix Suites staff and other travellers.
2 questions
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Questions? Get answers from Hilton Phoenix Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room on a higher floor to avoid traffic noise”
kdkb, 13 Apr 2017 | Read review
“The hotel is set up so that all the rooms are quiet”
  • Living Area
dougp337, 6 Mar 2017 | Read review
“All rooms face the atrium and as there aren't other large buildings nearby, the view is the same in/for each room.”
357heatherh, 10 Jan 2017 | Read review
“Can not comment as to the value as the hotel was included in our tour package”
MLOU19, 31 Oct 2016 | Read review
“my room was on 2nd floor. Easy access”
Slp2454628, 28 Sep 2016 | Read review
5 of 5
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US$199* /night
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Prices are for 1 room, 2 adults
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