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Royal Palms Resort and Spa

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Traveller (827)
Room & Suite (331)
Dining (84)
Overview
  • Excellent77%
  • Very good15%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
5 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,744)
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1 - 5 of 1,715 reviews
Reviewed 6 days ago via mobile

Customer service sucks!!!! Waste of money!!! Desk manager Not really friendly. I have a feeling I’m a motel 8, managers must have a Serious training . All staff very Unprofessional!!!! Not 5 Star resort for sure !!!!

Thank Vladimir A
Response from Doug F, Guest Relations Manager at Royal Palms Resort and SpaResponded 5 days ago

Vladimir A: Please accept my deepest apologies for your most recent experience at our resort. I have sent you a direct message so that we may discuss your experience in more detail. Sincerely, Doug F.

Reviewed 1 week ago

A historic setting, refinements, limited access, service beyond reproach. A wonderful kitchen staff committed to creativity. Whether its a wedding or romantic weekend. This property will exceed your expectations.

Review collected in partnership with Hyatt Hotels
Thank S. Z
Reviewed 1 week ago

Awesome stay for a romantic get away with my wife. Staff was great, property was gorgeous. There are so many unique and inviting areas of the property, it was romantic just taking a walk through the grounds. Will be coming back.

Review collected in partnership with Hyatt Hotels
Thank fjuneja
Reviewed 1 week ago

The Royal Palms is an absolutely beautiful resort with lovely mature palm trees bougainvillea, orange trees and hibiscus that you won’t find at other Phoenix resorts. The setting at the foot of Camelback mountain is incredibly scenic. The casitas are private, but a little on...More

Review collected in partnership with Hyatt Hotels
2  Thank Gmrossiter
Reviewed 1 week ago via mobile

What a wonderful place! The staff is phenomenal. The buildings and grounds and facilities are beautiful, comfortable and so inviting. The food is great. And it’s close to a lot of real attractions, too! Not one complaint about anything.

Thank Hal013
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$162 - US$828 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Phoenix
#3 Romantic Hotel in Phoenix
#3 Spa Hotel in Phoenix
#3 Business Hotel in Phoenix
#4 Luxury Hotel in Phoenix
#7 Green Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$162 - US$828 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Phoenix
#3 Romantic Hotel in Phoenix
#3 Spa Hotel in Phoenix
#3 Business Hotel in Phoenix
#4 Luxury Hotel in Phoenix
#7 Green Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
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Traveller (827)
Room & Suite (331)
Dining (84)
Pool & Beach (69)
Amenities (30)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Jenna146
10 January 2018|
AnswerShow all 3 answers
Response from davidhouser | Reviewed this property |
Don’t think you will have an issue with a shower...
0
Votes
Ivadale
28 July 2017|
AnswerShow all 4 answers
Response from Doug F | Property representative |
Thank you for your question. While we have a variety of dining packages for both breakfast, dinner and general resort credits, we do not offer an all inclusive package.
0
Votes
Dana T
24 January 2017|
AnswerShow all 5 answers
Response from missouri5 | Reviewed this property |
Two relatively short day hikes to consider are Tom's Thumb Trail and Peralta Trail. Both trailheads are an easy drive from Scottsdale.
1
Vote
Room Tips
"Ask to stay in the older section as it is quieter. We also walked past the Arcadia Villas on property and..."
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"Ask the hotel front desk. They know that each room is unique"
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"For a view you need to be on the 2nd floor"
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"Casitas are cozy, romantic, and private feeling."
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