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Royal Palms Resort and Spa

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Traveller (838)
Room & Suite (331)
Dining (84)
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Overview
  • Excellent77%
  • Very good15%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
5 Star Hotel
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Reviews (1,787)
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11 - 15 of 1,756 reviews
Reviewed 2 weeks ago

First step on the property, we knew it was a special place!! Starting from check in with Michael, Getse and her staff at the pool were AMAZING, Eric at mix up bar, Jerry, Duncan, velvet staff! Not enough to say!

Review collected in partnership with Hyatt Hotels
Thank rndclay2013
Response from Doug F, Guest Relations Manager at Royal Palms Resort and SpaResponded 2 weeks ago

rndclay2013: We can't wait for you to come back, too! What great shout outs - I have already shared with the team members listed and they are so thankful and excited to be featured. See you soon! Sincerely, Doug F. Director of Guest Experience

Reviewed 2 weeks ago

The Royal Palms is the perfect couples get away! It really is an adult sort of place. We saw a few kids there, but I am sure there are plenty of other options for kids in the Phoenix area. Great bar and restaurant on site....More

Review collected in partnership with Hyatt Hotels
Thank wyogabe
Response from Doug F, Guest Relations Manager at Royal Palms Resort and SpaResponded 2 weeks ago

wyogabe: We are so honored that you have named us the Perfect Couples Get Away! There is definitely a romantic charm to this historical estate. Delos Cook built the original structure in 1929 as a winter haven for his wife. If you are ever interested...More

Reviewed 2 weeks ago

The Royal Palms certainly did not disappoint! The second you drive through the entrance it feels like another world. Check-in was a breeze and our room was wonderful! The entire staff from the grounds crew to the front desk are top notch, and a common...More

Thank BWP914
Response from Doug F, Guest Relations Manager at Royal Palms Resort and SpaResponded 2 weeks ago

BWP914: I appreciate you taking the time to write this review. I am thrilled to hear that you felt our property-wide dedication to service and making our guests happy. We hope to welcome you back again very soon. Sincerely, Doug F. Director of Guest Experience

Reviewed 3 weeks ago

J.P. Morgan's nephew knew how to build a hacienda !! The entrance through a line of royal palms is impressive & lovely..with the back of the property facing Camelback Mountain. The facility itself is a labyrinth of landscaped paths through freestanding cottages ("casitas") punctuated by...More

Thank nyvoice
Response from Doug F, Guest Relations Manager at Royal Palms Resort and SpaResponded 3 weeks ago

nyvoice: Thank you for sharing such valuable feedback with us. I am thrilled to hear your description of the resort. It truly is a magical place. I apologize on behalf of the team for the out of the ordinary inconsistencies with directions and service. We...More

Reviewed 3 weeks ago

Truly a romantic and beautiful small resort with all the amenities of a larger resort. Everyone is happy, helpful and glad to take good care of you. The rooms are beautifully decorated and spotless. The food at T. Cooks and at the pool are superb....More

Review collected in partnership with Hyatt Hotels
Thank BAMBIBEAR
Response from Doug F, Guest Relations Manager at Royal Palms Resort and SpaResponded 3 weeks ago

BAMBIBEAR: Thank you for naming us "a gem in the desert." I can't wait to share this feedback with the team. It is true that we are all happy and glad to take good care of you. Sincerely, Doug F. Director of Guest Experience

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$161 - US$533 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Phoenix
#3 Romantic Hotel in Phoenix
#3 Spa Hotel in Phoenix
#3 Business Hotel in Phoenix
#4 Luxury Hotel in Phoenix
#7 Green Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$161 - US$533 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Phoenix
#3 Romantic Hotel in Phoenix
#3 Spa Hotel in Phoenix
#3 Business Hotel in Phoenix
#4 Luxury Hotel in Phoenix
#7 Green Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
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Traveller (838)
Room & Suite (331)
Dining (84)
Pool & Beach (69)
Amenities (30)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Bob M
19 May 2018|
Answer
Response from Gwyndolyn J | Property representative |
Overnight parking is $25/night
1
Vote
Jenna146
10 January 2018|
AnswerShow all 3 answers
Response from davidhouser | Reviewed this property |
Don’t think you will have an issue with a shower...
0
Votes
Ivadale
28 July 2017|
AnswerShow all 4 answers
Response from Gwyndolyn J | Property representative |
Thank you for your question. While we have a variety of dining packages for both breakfast, dinner and general resort credits, we do not offer an all inclusive package.
0
Votes
Room Tips
"Accessibility suite was divine. Gorgeous bathroom!"
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"Call Royal Palms directly for specific questions and or requests."
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"A casita..not a spa suite"
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"horrible parking lot view"
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