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Sheraton Crescent Hotel

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Sheraton Crescent Hotel
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626 Reviews from our TripAdvisor Community

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Showing 618: English reviews
Mount Kisco, New York
Reviewed 3 January 2014

For several years now we have stayed at the Sheraton Crescent on our way to our annual visit to Grand Canyon. In recent years the air conditioner has been very noisy, and this past April we also had a clogged sink and a threadbare easy chair, suggesting to us that the hotel is (or was) in decline.

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4Thank Alan A
London, United Kingdom
Reviewed 28 December 2013 via mobile

Stayed here for the night back in October, easy walking distance from the excellent Tim Finnegans Irish Pub. There was a bit of refurbishment going on while we were there, the room didn't quite feel finished. The bath was very slippery when using the shower, I actually slipped and tore down the shower curtain however the manager was nice about...

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1Thank sedgi
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Dear, sedgi We appreciate your comments. Yes, we were in the process of our guest room remodel during your stay but since have completed the project. We hope you’ll be back to see the new finished guest room. We had encountered some issues of water leaking onto the floor during the remodel which have now been addressed. We are sorry...

Peoria, Arizona
Reviewed 26 December 2013

Went there last weekend to p/u a friend from Cali. who is also a big Badminton buff. I had a room for Ian to spend a few days at home with us, but he respectfully declined and was reluctant to leave the Sheraton Crescent. Well, I figured he didn't want to impose but later understood he rather liked it there....

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1Thank arun s
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Dear, arun s Thanks for sharing your friend’s Ian trip to Phoenix and to the States. We are thrilled that the Sheraton Crescent Hotel meet Ian’s expectations and that the location was ideal to the brand new Phoenix Badminton Center. It appears that our steaks and salads were both of your favorites along with the brew. Glad to hear despite...

Phoenix, Arizona
Reviewed 21 December 2013

Words cannot express how much all of us were so happy with your services . From the start with your catering manager,banquet director, waiters,bell boys, maintenance ,YOUR TEAM IS TRULY AMAZING working together to make my daughter's sweet 16 party a success. Hotel rooms are very clean, comfortable, the lobby is nicely decorated , very ,very clean. Most of all...

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Thank maria c
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Dear, maria c Thank you for expressing your complete satisfaction in the way our staff handled your daughter’s sweet 16 party! We know the event meant so much to you and the attendees and we were happy to be part of that successful day. We’ll be sure to share your excitement with our team members and thanks for giving us...

Arlington, Texas
Reviewed 28 November 2013

I had a great time and enjoyed my stay the two weeks I was their. Room, food and service was excellent. Continue the great job.I hope each and every empolyee have a safe and Happy Thanksgiving.Also I wanted to mention how clean the property was. I will definitely recommend this hotel to anyone that is traveling to that area.

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1Thank Andre T
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Dear, Andre T Thank you for your comments. We are happy that our property and service meet your expectations while visiting for two weeks. We look forward having you back in the new future. Sincerely, Frank Casarez General Manager

Washington DC, District of Columbia
Reviewed 27 November 2013

People at the hotel treated me very well while I was there. Servivce was great. The room was clean. Overall,enjoyable experience staying at this hotel, and I would definitely go back there for my next visit to Arizona.

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Thank Taiguy
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Dear, Taiguy We truly appreciate your kind works and sharing your experience with us. We work extremely hard to meet all of our guest’s expectations. I’m happy that you were pleased with the property and our staff. We look forward having you back as our guest. Sincerely, Frank Casarez General Manager

Miami, Florida
Reviewed 26 November 2013

My stay was extremely pleasant, The staff from the front desk to the house keepers were very professional and extremely helpful. I stayed for two weeks during the MLB Scout School, and found everything great. Rooms clean, breakfast & Dinner were amazing. I couldn't praise this Hotel much more, it was a wonderful two weeks.

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Thank Luis R
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Dear, Raffan20 We sincerely appreciate you taking time letting us know of your two week experience. I’ll be sure to share your complimentary comments to our staff and let them know how we measured up to the expectations. Thanks again and we look forward having MLB Scout School back next year! With appreciate, Frank Casarez General Manager

Phoenix, Arizona
Reviewed 26 November 2013

I've stayed at this hotel for 2 weeks last month and the experience was great. The room was clean with omelettes every 2 days as breakfast also. I really like the omelettes because they had cooks available right in front of you. A better basketball court would have been better while the stay but everything else was clean and in...

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Thank Kyle L
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Dear, Kyle L We appreciate your comments. Thanks for sharing your comment regarding the basketball court area. We’ll take a look into the area to see how we can make it more conducive for play. We are happy that you enjoyed your stay for two weeks. We look forward having you back to visit Phoenix. With appreciation, Frank Casarez General...

Arlington, Virginia
Reviewed 26 November 2013

I stayed here while attending a two weeks event hosted by MLB. The people here are extemely nice and gentil. The food was great as well. They will do anything in their hands to provide you with anything you need and to make sure you are pleased with what they offer you. Strongly recommend this place.

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Thank Juan E
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Dear, Juan E It appears we hit the nail in head. Thank you for sharing your comments while attending the MLB Scouting School for two weeks. We appreciate your taking time letting us know who our staff and property performed over the two weeks. I’ll be sure to express my appreciation to all staff members that made this event successful....

Warren, Ohio
Reviewed 25 November 2013

I stayed at this location for a two week span during a "business trip" and was more than pleased. The whole staff was friendly and helpful and the property was well maintained. Would definitely recommend this location for anyone traveling into the Phoenix area whether it be for business or personal.

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Thank Araz3
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Dear, Araz2 Thank you for sharing your thoughts of your recent visit with us. We are thrilled that we have taken good care of you during the two week business trip at our property. I’ll be sure to pass along your pleasant comments to our staff. Thanks again! Sincerely, Frank Casarez General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Sheraton Crescent Hotel is near U of Phoenix and downtown Phoenix, Glendale, and Scottsdale, AZ. Our hotel's pool has a 165 ft waterslide, and our 20 meeting spaces include an 8,000 sq ft ballroom. ... more   less 

Additional Information about Sheraton Crescent Hotel

Address: 2620 W Dunlap Ave, Phoenix, AZ 85021-2710
Region: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range: RM562 - RM1,088 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Crescent Hotel 3.5*
Number of rooms: 342
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Also Known As:
Phoenix Sheraton
Sheraton Phoenix
Hotel Style:
#47 Family Hotel in Phoenix
#55 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Crescent Hotel staff and other travellers.
8 questions
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3 months ago
Daly City, California
over a year ago
Chicago, Illinois
2 months ago
Tucson, Arizona
8 months ago

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Questions? Get answers from Sheraton Crescent Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have never stayed in a bad room”
 of 5 bubbles Idahogirl11, 11 Oct 2016 | Read review
“clean, comfortable”
 of 5 bubbles juliegoodwin123, 10 Oct 2016 | Read review
“Fridges not standard in all rooms; great views from balconies facing East or North, with less freeway noise”
 of 5 bubbles jeremybX604EO, 4 Sep 2016 | Read review
“My room had a large balcony with beautiful mountain views overlooking the multiple pools and tennis courts.”
 of 5 bubbles PaulS519, 14 Aug 2016 | Read review
“I enjoyed the sunrises over the mountains on the east side.”
 of 5 bubbles BoganInParasite, 25 Jul 2016 | Read review
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