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All reviewswater parkhole in the wallmini golflazy riverbedroom casitaaunt chiladassports poolspring breakswim up barmain poolfamily vacationtennis courtslounge chairslarge poolpull out couchliving areaking suite
We are here now on day three of a trip for spring training for Cleveland Indians. Resort has a lot to do with out feeling overwhelmed. The pools were colder than expected but so was the weather. Never felt crowded. Breakfast at Rico’s was amazing....More
Came here for a vacation with my wife and 12yr. old son Jan 28-Feb 4. We wanted more space and we were looking into booking a Casita, but after reading many negative "Casita" reviews, we were convinced we should save some money and book the...More
First, I get the mixed reviews. Depends on where your room is. I think there are updated rooms and older, out of date rooms. We did not get an updated one but it was okay. We still enjoyed the resort! This is an ideal place...More
PROS: Service was great, the pool area was a hit with the kids, and free mini golf to keep littles occupied.
CONS: For the price, I was expecting something nicer. The whole resort just seemed a little run down. We joked at times it seemed...More
Was no hot water one day & at other times had to run water 10 min or more to get hot water for a shower. Lazy river was not working & the hot tube was not working right, both broken or issues. Water in pool...More
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Response from JonMcFarland-GM | Property representative |
Hi. Thank you for your loyalty to the Pointe Hilton Resorts. All pools are open year-round and heated to approximately 82° during the cooler months. I can assure the pool areas will be well used during your visit. We look... More
Hi. Thank you for your loyalty to the Pointe Hilton Resorts. All pools are open year-round and heated to approximately 82° during the cooler months. I can assure the pool areas will be well used during your visit. We look forward to welcoming you back to the Valley, and creating new amazing memories for you and your family.
At your service,