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Pointe Hilton Squaw Peak Resort

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Pointe Hilton Squaw Peak Resort
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3,132 Reviews from our TripAdvisor Community

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Showing 3,023: English reviews
Oceanside, New York
Reviewed 2 days ago NEWvia mobile

My family and I spent a few nights at the Hilton Squaw Peak Resort. This is a very run down property all over the resort; including old furniture in the rooms and poor elevators. The only reason why I didn't give it a one star is because the beds were comfortable. I know their price is lower than some other...

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Helpful?
1Thank jakethehotelcritic
Layton, Utah
Reviewed 2 days ago NEW

Was surprised this was a Hilton....very tired looking exterior and interior. No room amenities worth mentioning, internet was slow and spotty, and the room was very loud. This was a business trip and we had several people staying...two of my staff did not have hot water in the morning.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Tkatpitts
Aptos, California
Reviewed 4 days ago NEW

I was planning to be elsewhere at Christmas, but a severe winter storm turned me away, so I made a last minute reservation at Pointe Hilton Squaw Peak. The stay was excellent. I'm thankful to all workers and staff who worked the holiday to make me super comfortable. And an especially huge thank you to David Richardson (chief concierge) who,...

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Thank TennisBum P
San Jose
Reviewed 6 days ago NEW

For a "pay to play" sports tournament, we were required to stay here. Maybe that started me off with a bad impression, but I didn't see anything that could possible justify the nightly cost. Check-in was easy, parking (off-season) was good. The rooms contained all the basics (towels, shampoo, even a mini-fridge). There are fountains in the entryways to the...

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Thank UnregisteredUser2013
United States
Reviewed 1 week ago

This is a very beautiful property. The flowers, fountains, and grounds are extraordinary. The suites are roomy and very functional. If you have children, there are many things for them to do. The staff wants to be sure that you are well taken care of, and even will send a text to ask if you need anything. Everyone on staff...

Review collected in partnership with Hilton Hotels & Resorts
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Thank cindyfF9133NQ
JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak Resort, responded to this review

We appreciate your review and kind comments. Please keep us in mind for a future visit. At your service, Jon McFarland

skillman
Reviewed 1 week ago

I stayed here with my family 6years ago. We stayed in the Casita and really enjoyed it. My most recent stay was terrible. The room smelled like chemicals and smoke. I even switched room multiple times. However , the smell was in all the rooms. I believe it's the carpet and cleaning chemicals. Also the carpet in the room was...

Review collected in partnership with Hilton Hotels & Resorts
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Thank bobanator
JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak Resort, responded to this review

Let me first express my appreciation for your loyalty to both Hilton and our resort. It's deeply disappointing to learn of the challenges you had with the odor encountered. I have spoken with our housekeeping team to ensure carpets are fully dry and the room aired out prior to a guest's arrival, when deep cleaning a room. Although we make...

Tucson, Arizona
Reviewed 1 week ago

I thought the stay was so fun! We had a great time on the pool and slide! Great waterfall. Great service. Rooms where clean. They have a area for golf fun near the pool. They offer food near the pool area.

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Thank tbjones2017
JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak Resort, responded to this review

Thank you for the positive feedback. We're happy to know you enjoyed your visit! Regards, Jon McFarland

Colorado Springs, United States
Reviewed 2 weeks ago

The water park is wonderful and the rooms are comfortable. The breakfast buffet is really good with lots of unique items. We have stayed at this resort many times and always enjoy our stay. Very close to Squaw peak trails for hiking and many good restaurant choices.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Matthew B
JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak Resort, responded to this review

Thank you for this review. Your loyalty is appreciated! We look forward to welcoming you back. Regards, Jon McFarland

Sacramento, California
Reviewed 2 weeks ago

We just ended a four night stay here and even my husband is wanting to come back again. We picked this location based on a conference in town but wanting something family friendly. This has been fabulous. The room is a suite with a fridge and a small balcony. My only compliant is that the room lacks a microwave. The...

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Helpful?
Thank Shannon-in-ca
JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak Resort, responded to this review

Thank you, Shannon-in-ca, for this wonderful and thorough review. I'm happy to know that you and your family had such a great time! Your feedback is valued and we look forward to welcoming you back for a future stay. At your service, Jon McFarland

Holly Springs, United States
Reviewed 2 weeks ago

The room was clean and the service was outstanding. The pool was open and heated. Staff at the hotel was nice and friendly. I wouldn't recommend the restaurant. Terrible service and staff. We waited 20 min and no one ever came to the table. They talked us into staying but we ended up waiting 45 minutes for our food. It...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank angelai734
JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak Resort, responded to this review

Hello angelai734, I appreciate this feedback regarding your recent experience. Although I'm delighted to know you enjoyed your visit, it's disappointing to learn of the service you experienced in our restaurant. Their efforts to recover, in earnest, fell short of expectations. Please accept my apologies. I am aware of the situation and have taken the steps to ensure better attention...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled into the slopes of the Phoenix North Mountains with a Spanish-Mediterranean design, the Pointe Hilton Squaw Peak Resort offers one of the most unique Southwestern experiences in the country. Located on 27 acres, the property is bordered by 3,000 acres of scenic Sonoran desert in the adjacent mountain preserve and features 563 all-suite accommodations, including nearly 80 large casitas. The Pointe Hilton Squaw Peak Resort, known for its family-friendly experience, offers several outdoor activities and features the River Ranch with four acres of shimmering pools, cascading waterfalls, tennis and basketball courts and the Coyote Camp, the resort's lively kids' center. Additional highlights include unique dining experiences at Rico's American Grill and Hole-in-the-Wall, and luxurious services at its fitness centre and Tocasierra Spa and Salon. ... more   less 

Additional Information about Pointe Hilton Squaw Peak Resort

Address: 7677 North 16th Street, Phoenix, AZ 85020-4434
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: RM770 - RM1,691 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pointe Hilton Squaw Peak Resort 4*
Number of rooms: 563
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, TripOnline SA, Travelocity, Cheap Tickets and Jetsetter so you can book your Pointe Hilton Squaw Peak Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pointe Hilton Squaw Peak Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Squaw Peak Resort
Phoenix Hilton
Hotel Style:
#6 Top resorts Hotel in Phoenix
#9 Spa Hotel in Phoenix
#14 Luxury Hotel in Phoenix
#43 Business Hotel in Phoenix
#50 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Pointe Hilton Squaw Peak Resort staff and other travellers.
61 questions
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Questions? Get answers from Pointe Hilton Squaw Peak Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the casitas”
 of 5 bubbles laurierosen, 2 Jan 2017 | Read review
“The Casitas are nice!”
 of 5 bubbles DaQi, 16 Dec 2016 | Read review
“We loved building 2, which is across from the water park.”
  • Bedroom
 of 5 bubbles Vecchio7, 28 Nov 2016 | Read review
“Do not choose a standard King room or room facing a pool.”
 of 5 bubbles AbbyPollock, 19 Nov 2016 | Read review
“High Floor and near pool”
 of 5 bubbles rodthelmick, 9 Nov 2016 | Read review
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